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Voice of MPE
Merchant Payments Ecosystem
114 episodes
2 days ago
In this episode, ๐—š๐—ฒ๐—ผ๐—ณ๐—ณ๐—ฟ๐—ฒ๐˜† ๐—•๐—ฎ๐—ฟ๐—ฟ๐—ฎ๐—ฐ๐—น๐—ผ๐˜‚๐—ด๐—ต, publisher of Business of Payments, sits down with ๐—ฅ๐—ผ๐—ฏ๐—ฒ๐—ฟ๐˜ ๐—•๐˜‚๐—ฒ๐—ป๐—ถ๐—ป๐—ฐ๐—ธ, CEO of Unzer, one of Germanyโ€™s most dynamic merchant service providers. Together, they explore the rise of ๐—ฎ๐—ด๐—ฒ๐—ป๐—ฐ๐˜† ๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ โ€” a world where AI doesnโ€™t just recommend what to buy, but makes the purchase on your behalf. Topics discussed: โ€ข What is agency commerce and how close are we to seeing it in action? โ€ข How AI agents will reshape payment journeys and consumer trust โ€ข The impact on me...
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Management
Business,
Entrepreneurship
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All content for Voice of MPE is the property of Merchant Payments Ecosystem and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode, ๐—š๐—ฒ๐—ผ๐—ณ๐—ณ๐—ฟ๐—ฒ๐˜† ๐—•๐—ฎ๐—ฟ๐—ฟ๐—ฎ๐—ฐ๐—น๐—ผ๐˜‚๐—ด๐—ต, publisher of Business of Payments, sits down with ๐—ฅ๐—ผ๐—ฏ๐—ฒ๐—ฟ๐˜ ๐—•๐˜‚๐—ฒ๐—ป๐—ถ๐—ป๐—ฐ๐—ธ, CEO of Unzer, one of Germanyโ€™s most dynamic merchant service providers. Together, they explore the rise of ๐—ฎ๐—ด๐—ฒ๐—ป๐—ฐ๐˜† ๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ โ€” a world where AI doesnโ€™t just recommend what to buy, but makes the purchase on your behalf. Topics discussed: โ€ข What is agency commerce and how close are we to seeing it in action? โ€ข How AI agents will reshape payment journeys and consumer trust โ€ข The impact on me...
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Management
Business,
Entrepreneurship
Episodes (20/114)
Voice of MPE
MPE Talks with Geoffrey Barraclough & Robert Bueninck
In this episode, ๐—š๐—ฒ๐—ผ๐—ณ๐—ณ๐—ฟ๐—ฒ๐˜† ๐—•๐—ฎ๐—ฟ๐—ฟ๐—ฎ๐—ฐ๐—น๐—ผ๐˜‚๐—ด๐—ต, publisher of Business of Payments, sits down with ๐—ฅ๐—ผ๐—ฏ๐—ฒ๐—ฟ๐˜ ๐—•๐˜‚๐—ฒ๐—ป๐—ถ๐—ป๐—ฐ๐—ธ, CEO of Unzer, one of Germanyโ€™s most dynamic merchant service providers. Together, they explore the rise of ๐—ฎ๐—ด๐—ฒ๐—ป๐—ฐ๐˜† ๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ โ€” a world where AI doesnโ€™t just recommend what to buy, but makes the purchase on your behalf. Topics discussed: โ€ข What is agency commerce and how close are we to seeing it in action? โ€ข How AI agents will reshape payment journeys and consumer trust โ€ข The impact on me...
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2 days ago
19 minutes

Voice of MPE
MPE Awards video series - Data, risk & trust with Neira Jones and Sunil Jhamb/Celeris
๐ŸŽ™ Trust starts with data โ€” hereโ€™s how they build it! From losing in 2023 to winning twice in a row โ€” Celerisโ€™ story will inspire you. Sunil reveals how they built an award-winning company with zero salespeople! Join Neira Jones and Sunil Jhamb as they delve deeper into a discussion about how winning the MPE Awards helped Celeris acquire numerous new customers. Thanks for listening! Follow us on LinkedIn or find us on X and Instagram.
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5 days ago
17 minutes

Voice of MPE
MPE talks with Andrรฉa Toucinho & Teresa Mesquita
In this new episode of MPE Talks, ๐—”๐—ป๐—ฑ๐—ฟ๐—ฒ๐—ฎ ๐—ง๐—ผ๐˜‚๐—ฐ๐—ถ๐—ป๐—ต๐—ผ sits down with ๐—ง๐—ฒ๐—ฟ๐—ฒ๐˜€๐—ฎ ๐— ๐—ฒ๐˜€๐—พ๐˜‚๐—ถ๐˜๐—ฎ, COO at SIBS, to explore the innovation powering the Portuguese payments ecosystem โ€” from ๐— ๐—• ๐—ช๐—”๐—ฌโ€™๐˜€ ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐˜€๐˜๐—ผ๐—ฟ๐˜† to ๐—˜๐˜‚๐—ฟ๐—ผ๐—ฝ๐—ฒโ€™๐˜€ ๐—ฝ๐˜‚๐˜€๐—ต ๐—ณ๐—ผ๐—ฟ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜† through initiatives like ๐—˜๐—จ๐—ฅ๐—ข๐Ÿญ and ๐—˜๐˜‚๐—ฟ๐—ผ๐—ฝ๐—ฒ๐—ฎ๐—ป ๐—ฃ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜๐˜€ ๐—œ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ (๐—˜๐—ฃ๐—œ). Discover how ๐—ฃ๐—ผ๐—ฟ๐˜๐˜‚๐—ด๐—ฎ๐—น ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐—บ๐—ฒ ๐—ฎ ๐—ฑ๐—ถ๐—ด๐—ถ๐˜๐—ฎ๐—น ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜๐˜€ ๐—น๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ, whatโ€™s next for ๐—ฐ๐—ฟ๐—ผ๐˜€๐˜€-๐—ฏ๐—ผ๐—ฟ๐—ฑ๐—ฒ๐—ฟ ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜๐˜€, and how ๐˜๐—ฟ๐˜‚๐˜€๐˜, ๐—ถ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป, ๐—ฎ๐—ป๐—ฑ ๐—ถ๐—ป๐—ฐ๐—น๐˜‚๐˜€๐—ถ๐—ผ๐—ป will shape Europeโ€™s payment future. Tune in for expert i...
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2 weeks ago
20 minutes

Voice of MPE
MPE Awards video series - VOICES OF INFLUENCE with Niera Jones, Kamil Hanรกฤek & Lenny Leeman
What did winning the MPE Award mean for you? What was happening in your company at the time of winning? How has your market position evolved? Welcome to this episode of the MPE 2025 Awards Winners Series, where we pair and showcase 2 winners. Join Neira Jones, Kamil Hanรกฤek, Executive Director at Switchio.com, and Lenny Leemann, CEO & Founder at Greenspark, to hear their insights Thanks for listening! Follow us on LinkedIn or find us on X and Instagram.
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3 weeks ago
16 minutes

Voice of MPE
mpe talks with Alla Gancz & Panagiotis Kriaris
In this episode, ๐—”๐—น๐—น๐—ฎ ๐—š๐—ฎ๐—ป๐—ฐ๐˜‡ (ThoughtWorks) and ๐—ฃ๐—ฎ๐—ป๐—ฎ๐—ด๐—ถ๐—ผ๐˜๐—ถ๐˜€ ๐—ž๐—ฟ๐—ถ๐—ฎ๐—ฟ๐—ถ๐˜€ share how genetic AI is reshaping the future of commerce: โ€ข Hyper-personalised shopping experiences โ€ข Invisible, seamless transactions โ€ข Autonomous fraud detection and card management โ€ข Redefining the customer journey for merchants and consumers From reactive to proactive โ€” the future of payments is here. Thanks for listening! Follow us on LinkedIn or find us on X and Instagram.
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1 month ago
19 minutes

Voice of MPE
mpe talks with Vera Anichkina and Faheem Bakshi
Payments are no longer just infrastructureโ€”theyโ€™re a powerful growth driver. ๐Ÿš€ In this episode, we bring together leaders from ๐——๐—ฒ๐—น๐—ถ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—›๐—ฒ๐—ฟ๐—ผ and ๐—ž๐—ถ๐—ป๐—ด๐˜‚๐—ถ๐—ป to explore: โœ” How orchestration and open banking are transforming merchant strategies โœ” Tackling fraud with AI and biometrics โœ” The role of payments in emerging markets โœ” Key takeaways from MPE 2025 Whether youโ€™re in gaming, food delivery, or any high-growth sector, these insights will help you stay ahead of the curve. Thanks for listening!...
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1 month ago
17 minutes

Voice of MPE
Stablecoin payments | mpe miniedu podcast with Neira Jones
Welcome to the new miniedu episode, where ๐—ก๐—ฒ๐—ถ๐—ฟ๐—ฎ ๐—๐—ผ๐—ป๐—ฒ๐˜€ unpacks the world of ๐˜€๐˜๐—ฎ๐—ฏ๐—น๐—ฒ๐—ฐ๐—ผ๐—ถ๐—ป ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜๐˜€: โ€ข What stablecoins are and how they work โ€ข Their transformative impact on ๐—•๐Ÿฎ๐—• ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜๐˜€ and cross-border transactions โ€ข Strategic opportunities in treasury efficiency and merchant settlements โ€ข Real-world adoption trends across Latin America, Asia-Pacific, and beyond โ€ข Why ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—ฐ๐—น๐—ฎ๐—ฟ๐—ถ๐˜๐˜† in 2025 makes NOW the right time to act Thanks for listening! Follow us on LinkedIn or find us on X and Inst...
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1 month ago
10 minutes

Voice of MPE
The Innovation Engine - Innovation is in their DNA - Paynt & Securely group | Neira Jones, Rob Neely & Stewartย Sime
Welcome to this special episode of the MPE 2025 Awards Winners Series, where we pair and showcase not one, but two MPE 2025 award winners to discuss what matters in merchant payments. With Neira Jones, the amazing MPE Awards Chair and MPE Ambassador, Rob Neely from Securely Group, and Stewart Sime from Paynt. Thanks for listening! Follow us on LinkedIn or find us on X and Instagram.
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2 months ago
22 minutes

Voice of MPE
The evolution of a "shop"
How do you keep payments running during blackouts, war, and global disruption? How do merchants balance seamless UX with fighting fraud? And whatโ€™s the real future of softPOS, omnichannel, and cashless economies? In this session, panellists from across Europe, Ukraine, and global fintech share: ๐Ÿ”น Why digital payments = resilience ๐Ÿ”น Balancing fraud prevention with customer experience ๐Ÿ”น The rise of softPOS and omnichannel checkout ๐Ÿ”น Regional differences: Poland, Brazil, China, Germany ๐Ÿ”น The fu...
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2 months ago
31 minutes

Voice of MPE
Redefining merchant payments
Payments arenโ€™t just about processing transactions anymore. Theyโ€™re about strategy, resilience, and growth. In this panel, youโ€™ll hear: โ€ข Why SMEs crave one-stop simplicity while enterprises canโ€™t escape modularity โ€ข How partnerships and compliance reshape the payments ecosystem โ€ข Why expertise matters more than ever in turning complexity into opportunity โ€œ๐˜ ๐˜ฐ๐˜ถ ๐˜ค๐˜ข๐˜ฏ'๐˜ต ๐˜ณ๐˜ถ๐˜ฏ ๐˜ง๐˜ณ๐˜ฐ๐˜ฎ ๐˜ค๐˜ฐ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฆ๐˜น๐˜ช๐˜ต๐˜บ. ๐˜Œ๐˜ช๐˜ต๐˜ฉ๐˜ฆ๐˜ณ ๐˜บ๐˜ฐ๐˜ถ ๐˜ฎ๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ ๐˜ช๐˜ต, ๐˜ฐ๐˜ณ ๐˜ช๐˜ต ๐˜ฎ๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ๐˜ด ๐˜บ๐˜ฐ๐˜ถ.โ€ Ugur Cinar, Payrails Watch now and see how leaders from fintec...
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2 months ago
39 minutes

Voice of MPE
The Power of Payments - MPE Awards 2025 winners series with Neira Jones, Melinda Roylett & Petri Ahti
How we pay is changing - from the merchant to the bank! In this series we pair and showcase not one, but two MPE 2025 Award Winners to discuss what matters in merchant payments. Neira Jones is hosting Melinda Roylett, Managing Director at Lloyds Banking Group Merchant Services, and Petri Ahti, Sales Executive at Market Pay. Hear their insights around the theme: โ€œThe Power of Payments: How we pay is changing โ€“ from the merchant to the bankโ€. Thanks for listening! Follow us on LinkedIn ...
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2 months ago
18 minutes

Voice of MPE
mpe 2025 expert panel
AI is saving payment teams timeโ€ฆ Itโ€™s helping retailers deliver personalisation at scaleโ€ฆ And itโ€™s enabling cybercriminals to write malicious code in 3 seconds. Yes, that happened. And itโ€™s just one moment in this jaw-dropping panel. Inside the episode: โœ… How Douglas is blending in-store beauty advisors with AI-driven ecommerce โœ… Why โ€œmore dataโ€ isnโ€™t the answer โ€” โ€œbetter dataโ€ is โœ… How AI-generated dashboards, alerts & bots are becoming team members โœ… How cybercriminals are abusing AI ...
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2 months ago
34 minutes

Voice of MPE
mpe 2025 opening discussion
What happens when the worldโ€™s payment leaders gather on one stageโ€”with no script and everything on the line? They talk about: ๐Ÿ”น AIโ€™s role in fraud detection, customer support, and beyond ๐Ÿ”น Small vs large vs medium language modelsโ€”and what actually works ๐Ÿ”น Why your bot might soon be shopping for you ๐Ÿ”น Digital identity, data ownership, and the trust dilemma ๐Ÿ”น The inconvenient truths about wallets, superapps, and regulatory fragmentation in Europe ๐Ÿ”น Quantum computingโ€™s looming threat to todayโ€™s ...
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3 months ago
39 minutes

Voice of MPE
Project Nemo | Voice of MPE with Angela Yore & Project Nemo
With 23% of society living with a disability, how can we foster a more inclusive workforce and build truly accessible environments? In this episode, we explore the importance of designing inclusive products and services that support people with diverse needs. Join us for an inspiring conversation with Project Nemo and Angela Yore from Sky Parlour as we break down barriers, challenge assumptions, and embrace the power of making a difference. Thanks for listening! Follow us on LinkedIn or...
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3 months ago
17 minutes

Voice of MPE
Tokenization & Security | Voice of MPE with Candice Pressinger, Chirag Thakrar & Adam Davies
Tokenization & Security What additional benefits does it bring to merchants? What should businesses consider when implementing tokenization? Learn about the tokenization chain and gain two key insights for merchants looking to leverage this technology. Thanks for listening! Follow us on LinkedIn or find us on X and Instagram.
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3 months ago
16 minutes

Voice of MPE
Open Banking | Voice of MPE with Francesco Burelli, Panagotis Kriaris and Katharina Luschnik
Is open banking living up to the hype? Especially in Europe, is the future still as bright as once expected? In this episode, we explore where open banking really stands today, cutting through the buzzwords and promises to understand the current landscape and what's ahead. Gain expert insights into: โœ… Whatโ€™s driving (or slowing down) open banking adoption in Europe โœ… Real use cases that are working โ€” and those that arenโ€™t โœ… How regulation, market forces, and user expectations are shaping the ...
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4 months ago
16 minutes

Voice of MPE
Instant Payments | Voice of MPE with Faheem Bakshi, Mangala Martinus & Fabian Mansfeld
๐ŸŽ™๏ธ Instant Payments Uncovered What do users really want from instant payments? And are providers truly meeting those needs? In this episode, we peel back the layers on user expectations, practical benefits, and the real-world impact of real-time transactions. From the unique dynamics of the Australian market to the hurdles of working with banks, our guests bring valuable regional and industry-specific insights to the table. ๐Ÿ—ฃ๏ธ Featuring: Mangala Martinus, Managing Director, Payments Consultin...
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4 months ago
14 minutes

Voice of MPE
Corporate Athlete with Bram Vreugdenhil & Guido Vermeent
How can pushing boundaries in sports inspire us to do the same in business? Discover how engaging in sports can sharpen our resilience, boost our performance, and foster values that directly translate into a more dynamic and balanced work environment. Join Bram from PaymentGenes and Guido from ScalingWave Consulting as they explore the powerful connection between physical activity and professional growth in a podcast recorded during the MPE 2025 conference. Thanks for listening! Follow ...
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4 months ago
16 minutes

Voice of MPE
Payments compliance outlook 2025 | Voice of MPE with Jimmie Franklin & Arie van den Bergen
Regulations are always a broad and evolving topic, especially in todayโ€™s landscape. Join us as we dive into a timely discussion between Jimmie Franklin, Senior Journalist at Vixio Payments Compliance, and Arie van den Bergen, Lawyer at Finnick Legal Professionals. Together, they explore the latest developments, key pain points, and how new legislation applies to merchants. Thanks for listening! Follow us on LinkedIn or find us on X and Instagram.
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5 months ago
26 minutes

Voice of MPE
payments provocateurs with Laura McCracken & Nikogiannis Karantzis | ISX Financial
In this exclusive interview, ๐—Ÿ๐—ฎ๐˜‚๐—ฟ๐—ฎ ๐— ๐—ฐ๐—–๐—ฟ๐—ฎ๐—ฐ๐—ธ๐—ฒ๐—ป meets with ๐—ก๐—ถ๐—ธ๐—ผ๐—ด๐—ถ๐—ฎ๐—ป๐—ป๐—ถ๐˜€ ๐—ž๐—ฎ๐—ฟ๐—ฎ๐—ป๐˜๐˜‡๐—ถ๐˜€, CEO of ๐—œ๐—ฆ๐—ซ ๐—™๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น, for a dynamic and forward-looking discussion. Whatโ€™s inside: โ†ช Persistent customer pain points in payments โ†ช AI in paymentsโ€”beyond LLMs: facial micro-expressions & fraud detection โ†ช Big Tech vs Traditional Playersโ€”who holds the power? โ†ช Who really owns the customerโ€”banks or tech? Plus, a sneak peek into ISX's pioneering approach to KYC, AML, and customer onboarding through emotion recogn...
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5 months ago
8 minutes

Voice of MPE
In this episode, ๐—š๐—ฒ๐—ผ๐—ณ๐—ณ๐—ฟ๐—ฒ๐˜† ๐—•๐—ฎ๐—ฟ๐—ฟ๐—ฎ๐—ฐ๐—น๐—ผ๐˜‚๐—ด๐—ต, publisher of Business of Payments, sits down with ๐—ฅ๐—ผ๐—ฏ๐—ฒ๐—ฟ๐˜ ๐—•๐˜‚๐—ฒ๐—ป๐—ถ๐—ป๐—ฐ๐—ธ, CEO of Unzer, one of Germanyโ€™s most dynamic merchant service providers. Together, they explore the rise of ๐—ฎ๐—ด๐—ฒ๐—ป๐—ฐ๐˜† ๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ โ€” a world where AI doesnโ€™t just recommend what to buy, but makes the purchase on your behalf. Topics discussed: โ€ข What is agency commerce and how close are we to seeing it in action? โ€ข How AI agents will reshape payment journeys and consumer trust โ€ข The impact on me...