In this episode, we talk about how to lead the conversations where it's going, why identity and context are so important. Now we can lead the conversation in the direction it goes, not as some sort of manipulation but in an effort to make sure the tactical chat becomes valuable for both involved.

In this episodes Next Actions we ask you to answer these questions before you have the conversation:

1. What is the outcome you're looking to achieve?

2. What is the best-case scenario?

3. What is the worst-case scenario? 

4. What would it look like if the conversation was never had, whats the impact of that?