Join Shannon Hayes and Rhonda Hallstrom for a spirited ride through the dos and don'ts of service boundaries in our latest episode of "The Business of Women." Packed with laughs, sugar cube confessions, and some serious business acumen, they tackle the tough question of when enough is enough. From the odd habits of their childhoods to the business-savvy tactics needed today, this episode blends humor with hard-hitting insights on ethical service provision. Perfect for the businesswoman who juggles customer satisfaction with the need to maintain professional integrity. Tune in for a dose of fun, wisdom, and a little napping strategy—because who doesn't need a power nap?

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@shannonventures

• Introduction to the Topic: Discussion on the responsibilities of service providers in knowing when to say "enough is enough."

• Personal Anecdotes:

  • Shannon shares childhood memories involving sugar cubes.
  • Rhonda recounts her unusual snack choices and discusses the impacts of processed foods and marketing from their childhoods.

• The Nostalgia of Napping:

  • Strategies for power napping in unusual places and times to boost productivity.
  • The importance of rest and its disappearing culture in today's fast-paced world.

• Business Ethics and Customer Service:

  • Exploring the line between accommodating customer requests and maintaining professional standards.
  • Real-life examples from their own experiences in retail and service industries.

• Societal Impact on Business Practices:

  • How societal norms and marketing have shaped consumer behaviors and business responsibilities over the decades.

• Debating Ethical Boundaries:

  • When should a service provider intervene to refuse service?
  • The balance between business reputation and personal ethics.

• Closing Thoughts:

  • Reflections on the necessity of setting boundaries for the health of the business and the well-being of the client.
  • Encouragement for listeners to weigh in on the discussion about ethical responsibilities in business.

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