11. Navigating Leadership, Politics, and Self-Promotion + Stories of a Frustrated Customer: The Business of Women

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Vitality Vault with Vitality Ventures Group

Vitality Lens

33 episodes

1 day ago

Welcome to the "Vitality Vault," brought to you by Vitality Ventures Group. Hosted by Shannon Hayes, this podcast is where the gloves come off in the discussion of female entrepreneurship. Expect a mix of savvy strategies, no-nonsense advice, and real-life stories in each episode, tailored to help women tackle the complexities of business ownership. This is the place where ambitious women gather to gain actionable insights and get inspired to excel in the entrepreneurial arena—with a sprinkle of snark and a whole lot of straight talk.

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11. Navigating Leadership, Politics, and Self-Promotion + Stories of a Frustrated Customer: The Business of Women

Vitality Vault with Vitality Ventures Group

16 minutes 41 seconds

1 year ago

11. Navigating Leadership, Politics, and Self-Promotion + Stories of a Frustrated Customer: The Business of Women

In this episode of The Business of Women, Shannon Hayes and Rhonda Hallstrom tackle a hot topic—women in leadership and politics. They dive into the challenges of self-promotion, the importance of empathy in leadership, and how women can own their space in both business and public spheres.

This discussion offers candid advice for entrepreneurs who want to lead with authenticity and build strong, supportive networks. Whether you're looking to grow your business or step into the spotlight, this episode is packed with insights that resonate with today's women leaders. Tune in for real talk and actionable takeaways!

Introduction of the Topic: Maddie introduces the episode's theme—women in leadership and politics.
Shannon's Perspective: Shannon talks about how qualifications and empathy are more important than gender in leadership, highlighting Simon Sinek’s approach to leadership.
Rhonda's Thoughts on Women in Leadership: Rhonda shares her views on the need for more women in leadership but stresses that it’s about competence and not just filling quotas.
Clicks and Speaking in Events: Rhonda discusses the issue of "clicks" in business and the challenge of breaking into public speaking, even for experienced business owners.
Self-Promotion Struggles: Both hosts explore the difficulty women often face in promoting themselves and why it’s easier to sell others' successes rather than their own.
Shannon's Tips for Building Confidence: Shannon talks about her experiences with self-promotion and judgment, especially on social media, and how she pushes through the fear of criticism.
Customer Service Insights: Rhonda shares a story about handling customer complaints in her retail business and how a personalized touch can turn an angry customer into a loyal fan.
Creative Customer Retention Strategy: Shannon gives Rhonda advice on how to retain a frustrated customer by sending surprise gifts over time to build excitement and loyalty.