Virtual GM - A Hotel Management Podcast

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Virtual GM - A Hotel Management Podcast

Vibrant Management

113 episodes

2 days ago

In this episode, Cody shares highlights from his recent hospitality event double-header — kicking things off at BITAC Owners in Tucson, Arizona, held at the stunning JW Marriott Tucson Starr Pass, and wrapping up with his first-ever HOTEC at the iconic Fairmont Scottsdale Princess. These events were packed with incredible people, fresh ideas, and unforgettable experiences that are shaping the future of independent hospitality. But one standout moment? Discovering the coolest coffee company ev...

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In this episode, Cody shares highlights from his recent hospitality event double-header — kicking things off at BITAC Owners in Tucson, Arizona, held at the stunning JW Marriott Tucson Starr Pass, and wrapping up with his first-ever HOTEC at the iconic Fairmont Scottsdale Princess. These events were packed with incredible people, fresh ideas, and unforgettable experiences that are shaping the future of independent hospitality. But one standout moment? Discovering the coolest coffee company ev...

Show more...

Episodes (20/113)

Virtual GM - A Hotel Management Podcast

Episode 47: Behind the Curtain + Our Most Downloaded Episode Ever – Expedia & OTAs

In this very special episode of the Vibrant Voice, Cody and Meagan pull back the curtain on something a little more personal: their relationship—as partners in life and in business. 🎙️ Real Talk: Running a business together isn't always sunshine and spreadsheets. Cody and Meagan talk about: How they divide and conquer at VibrantWhat they’ve learned from working side-by-side every dayHow they manage boundaries, stress, and wins—both personal and professionalWhether you work with your partner ...

3 weeks ago

27 minutes

Virtual GM - A Hotel Management Podcast

Episode 46: All the Exciting Updates with Akia – Guest Communication Just Got Smarter

In this episode of the Vibrant Voice, Cody & Meagan dive into one of their favorite hospitality tech tools—Akia—and share all the latest updates and features that are helping hoteliers deliver better guest experiences, streamline operations, and drive more revenue. 💬 What is Akia? Akia is a guest communication platform built for hospitality. It's designed to help properties communicate with guests via text, streamline check-ins, promote upsells, and create frictionless guest experiences....

1 month ago

21 minutes

Virtual GM - A Hotel Management Podcast

Episode 45: Our Favorite Summer Vacation Spots – Sun, Sand, & Serenity

In this sun-soaked episode of the Vibrant Voice, Cody & Meagan are kicking off summer vibes early by sharing their all-time favorite summer vacation spots. Whether you’re craving coastal luxury, desert relaxation, or a mountain escape, we’ve got the perfect list of destinations that will inspire your next getaway—or give your property some hospitality ideas worth stealing. 🌞 What We Cover in This Episode: ✈️ Hotel Del Coronado – Link An iconic beachfront resort in San Diego with timeles...

1 month ago

33 minutes

Virtual GM - A Hotel Management Podcast

Episode 44: The Must-Attend Hospitality Events of 2025 + BITAC Recap

In this episode, Cody & Meagan dive into Cody’s recent trip to BITAC Sales & Marketing, held at the stunning Fairmont Grand Del Mar in San Diego. From powerful networking moments to cutting-edge discussions in hospitality sales and marketing, Cody shares his key takeaways from this exclusive event. Then we shift gears to help YOU plan your 2025 hospitality calendar by breaking down the top industry events you absolutely can’t miss this year. 🎙 What We Cover in This Episode: 🏨 Cody’s ...

1 month ago

30 minutes

Virtual GM - A Hotel Management Podcast

Episode 43: The Ultimate Family Adventure at Cliff Dwellers Lodge

In this episode, Cody & Meagan dive into the best family adventure you can plan this summer—a trip to Cliff Dwellers Lodge! Nestled near Lees Ferry and Horseshoe Bend, this spot offers unparalleled outdoor experiences, breathtaking scenery, and activities the whole family will love. 🎙 What You’ll Discover in This Episode: 🏕 Stay at Cliff Dwellers Lodge – A charming, remote lodge with rustic comfort and incredible views. 🚣‍♂️ Kayak Horseshoe Bend – One of the most breathtaking paddling e...

1 month ago

22 minutes

Virtual GM - A Hotel Management Podcast

Episode 42: Hotel Pontotoc – Memphis’ Newest Boutique Gem

In this episode, Cody & Meagan dive into the exciting grand opening of Hotel Pontotoc and its signature bar, The Dame, launching April 21st in Downtown Memphis! 🎙 What You’ll Learn in This Episode: 🏨 The Story Behind Hotel Pontotoc – A boutique hotel with a rich and storied past, blending historic charm with modern luxury. 🍸 Inside The Dame – The property’s elegant yet rebellious bar, promising a one-of-a-kind cocktail experience. 📍 Why Memphis? – How this location captures the soul of...

1 month ago

20 minutes

Virtual GM - A Hotel Management Podcast

Episode 41: Preparing Your Property for Easter & Spring Break Guests

In this episode, Cody & Meagan break down everything you need to do to ensure your property is ready for guests visiting during Easter and Spring Break. These seasons bring an influx of travelers looking for memorable stays, and it's crucial to be prepared! 🎙 What You’ll Learn in This Episode: ✅ Creating a Festive Atmosphere – Small touches like Easter decorations, themed welcome gifts, or a Spring Break-ready vibe. ✅ Family-Friendly Amenities – Making sure you have kid-friendly activit...

2 months ago

19 minutes

Virtual GM - A Hotel Management Podcast

Episode 40: Elevating Hospitality with Dina Belon-Sayre, President of Staypineapple

In this episode, Cody sits down with Dina Belon-Sayre, the President of Staypineapple Hotels and fellow Board Member of the Independent Hotel Show Miami, to dive into the future of hospitality, leadership, and industry advocacy. 🎙 What You’ll Learn in This Episode: ✅ Dina’s journey in boutique hospitality and how she has shaped Staypineapple’s unique guest experience. ✅ The importance of AHLA (American Hotel & Lodging Association) in shaping policies, supporting hoteliers, and driving i...

2 months ago

27 minutes

Virtual GM - A Hotel Management Podcast

Episode 39: The Future of Hospitality with AI – Featuring Logan Nicholson of Talsey AI

In this episode, Cody sits down with Logan Nicholson, the founder of Talsey AI, to discuss how artificial intelligence is transforming the hospitality industry. Logan launched Talsey AI from the thriving tech hub of Salt Lake City, UT, with a mission to bring the spirit of hospitality into hotel technology. With a background in tech and marketing, he has built a cutting-edge platform designed to enhance both the guest experience and hotelier operations. 🧠 What You’ll Learn in This Episode: ✅...

2 months ago

47 minutes

Virtual GM - A Hotel Management Podcast

Episode 38: March Maintenance Madness – 5 Essential Maintenance Must-Dos

In this episode, Cody and Meagan dive into a brand-new topic for the podcast—maintenance! As the busy season approaches, it’s crucial to ensure your property is in top shape. That’s why they’re breaking down the five most important maintenance tasks to focus on during March Maintenance Madness so your hotel or short-term rental is fully prepped for peak season. 🛠 The 5 Most Important Maintenance Items: 1️⃣ Sinking Fund – Have a reserve set aside for unexpected repairs and ongoing maintenance ...

2 months ago

16 minutes

Virtual GM - A Hotel Management Podcast

Episode 37: Launching Edgewater Resort – 4 Keys to a Successful Property Launch

In this episode, Cody and Meagan are thrilled to announce the launch of Vibrant’s newest property, Edgewater Resort! They take you behind the scenes of what it takes to successfully open a hospitality business and the four most important things you need to get right when launching a property. 🚀 The 4 Keys to a Successful Property Launch: 1️⃣ An Incredible Website – Your online presence is your first impression. A fast, user-friendly, and visually stunning website is a must for direct bookings...

3 months ago

22 minutes

Virtual GM - A Hotel Management Podcast

Anke Graichen – Climbing the Ranks in Hospitality & The Independent Hotel Show Miami

In this episode, Cody sits down with Anke Graichen, the General Manager of Hyde Beach House in Florida. Anke shares her inspiring journey of building a career in hospitality, working her way through multiple roles to reach the GM position. If you’ve ever wondered what it takes to grow in the hospitality industry, Anke’s story is packed with valuable insights and motivation. Cody and Anke also talk about their shared experience serving on the Board for Independent Hotel Show Miami. This premie...

3 months ago

16 minutes

Virtual GM - A Hotel Management Podcast

Episode 35: Preparing for a Successful 2025 Season

In this episode, Cody is flying solo and diving deep into everything you need to do to prepare for your 2025 season. Success in hospitality doesn’t happen by accident—it’s all about planning, strategy, and execution. Cody shares his top tools, tricks, and insights to ensure your business is set up for a profitable and efficient year ahead. Topics covered include: ✅ Budgeting for 2025 – How to forecast revenue and expenses effectively. ✅ Marketing Strategy – The must-do’s to boost bookings and...

3 months ago

17 minutes

Virtual GM - A Hotel Management Podcast

Episode 34: A Legacy of Luxury – Interview with Richard Kessler

In this episode, Cody sits down with Richard Kessler, the visionary Chairman and CEO of The Kessler Collection. With over 50 years of experience in hospitality, Kessler has built a legacy of innovation, luxury, and excellence in hotel development and management. Kessler’s impact on the industry is undeniable. He previously served as President and Chairman of Days Inns of America and has played a pivotal role in the boutique hotel movement. His passion for historic renovations has brought life...

4 months ago

29 minutes

Virtual GM - A Hotel Management Podcast

Top Hospitality Events for 2025 & HR Insights with Joe Ruzicka

In this episode, Cody sits down with Joe Ruzicka, Director of Business Development at Adams Keegan, Inc. Cody and Joe first connected at BITAC, one of the hospitality industry’s premier networking events. Known for his commitment to the industry, Joe shares his top three hospitality events for 2025 that every professional should attend:Hunter Hotel Conference: A leading event for hotel investors and developers to connect and share insights. More info hereBITAC: A top-tier event for networking...

5 months ago

20 minutes

Virtual GM - A Hotel Management Podcast

Happy New Year & A Look Ahead to 2025

Happy New Year from Cody and Meagan! In this first episode of 2025, Cody and Meagan kick off the year by reflecting on what lies ahead and wishing all their listeners a successful and joyful New Year. They give a sneak peek at some of the exciting guests lined up for the month—episodes 33, 34, and 35 will feature inspiring industry professionals who will share their insights and success stories in hospitality and beyond.This episode sets the tone for a year of fresh ideas, motivating conversa...

5 months ago

11 minutes

Virtual GM - A Hotel Management Podcast

Top 5 Christmas Movies of All Time

In this special post-Christmas episode, Cody and Meagan kick back to wish everyone a Merry Christmas and a Happy New Year! Recognizing that work is probably the last thing on listeners' minds on December 26, they keep things light and festive by diving into their favorite holiday films. Cody and Meagan each share their top Christmas movie picks, with classics like Christmas Vacation, Jingle All the Way, Elf, The Night Before, Die Hard, The Santa Clause, and Home Alone making the list. From hi...

5 months ago

13 minutes

Virtual GM - A Hotel Management Podcast

Marketing Tips to End the Year Strong

In this episode, Cody and Meagan dive into actionable marketing strategies to finish the year on a high note. With the episode launching on December 19, 2024, they focus on last-minute tactics that can drive engagement and revenue during the holiday season and set the stage for a strong start to 2025.They cover topics like setting up holiday promotions and flash sales to attract last-minute bookings, leveraging email marketing to reconnect with past guests, and creating engaging social media ...

5 months ago

14 minutes

Virtual GM - A Hotel Management Podcast

12 Days of Christmas with Vibrant Management

In this episode, Cody and Meagan share their essential toolkit for effectively managing a hospitality business. They discuss the 12 top tools that help streamline operations, enhance guest communication, and boost revenue. From property management systems like WebRezPro and Think Reservations to communication platforms like Mango Voice and Akia, each tool plays a unique role in building a seamless experience for guests and staff alike.They highlight how using Lynx Locks simplifies access cont...

6 months ago

31 minutes

Virtual GM - A Hotel Management Podcast

Preparing Your Hospitality Business for Success in 2025

In this episode, Cody and Meagan guide you through the essential steps to set your hospitality business up for success in 2025. They cover how to start building your annual budget, forecasting both revenues and expenses to ensure your financial roadmap is in place. The episode also dives into creating a powerful annual marketing plan, focusing on promotions, key marketing dates, and the best ways to align with seasonal trends.They offer expert tips on making informed adjustments based on prev...

6 months ago

13 minutes