This week on Vet Voices On Air, Robyn talks with Professor Dan O’Neill (Royal Veterinary College, VetCompass) about a powerful new way of thinking: innate health.
Rather than asking “Does my dog have a disease?”, innate health asks:👉 “Can my dog actually live the full life a dog should — breathe easily, run, blink, sleep, wag, communicate and enjoy life without pain or struggle?”
Dan explains how extreme conformations — like very flat faces, bulging eyes, deep skin folds, twisted legs or missing tails — can limit those basic abilities, even before disease appears.
He also shares data from VetCompass, showing how some breeds with extreme features have shorter average lifespans. And together, we explore why public education alone hasn’t shifted buying habits, how “cute” can cloud our judgement, and how we can move toward healthier, more functional dogs without losing breed identity.
What we discuss:
✅What “innate health” means and why it changes the conversation
✅Evidence on lifespan and welfare from thousands of dogs
✅The difference between healthy variety and harmful extremes
✅How owners, vets and breeders can all play a role in change
✅Why compassion and reflection work better than blame
Our goal? To make “healthy the new cute.”
Bonus episode: The revamped Rabbit Friendly Practice Scheme — and how to get featured where owners look first
On Vet Voices on Air, Robyn chats with John Chitty (Advisor, Rabbit Welfare Association & Fund) about the biggest overhaul of the Rabbit Friendly Practice Scheme since it began — plus how practices can appear in the Trusted Rabbit Friendly Vet Directory that rabbit owners actively use to find care.
Join us for a hard-hitting episode with Dr John Tulloch, Lecturer in Veterinary Public Health and RCVS Specialist, as we unpack a critical but often overlooked topic: workplace injury in the veterinary profession.
We’ll cover:
How the profession defines a workplace injury and the legal/occupational framework behind it
Patterns and risks of injury in equine and farm veterinarians, based on recent field research
Common hazards and incidents in veterinary teaching hospitals and clinics, from sharps injuries to animal handling accidents
Practical steps clinics and individual veterinarians can take to reduce risk and foster safer working environments
If you’ve ever wondered what “occupational health” really means for veterinary workers, or if you're concerned about safety in your workplace, this episode is for you.
Nutrition Case Files with Charley Gray
GP vet Charley Gray joins Robyn to share powerful real-life cases where asking “What does your pet eat?” unlocked the diagnosis. From skin disease to seizures, we explore how curiosity, open dialogue, and non-judgmental nutrition discussions can transform outcomes in practice
In veterinary medicine, it's easy to place immense pressure on ourselves to succeed. We often feel we must juggle everything—clinical work, home life, exams, further education, side projects, and more. But this constant balancing act can lead to stress, dissatisfaction, and feelings of inadequacy. Imposter syndrome becomes a quiet companion. But does it have to be this way?
In this conversation, Jamie McClement BVSc MSc CertSAS FRSB FRCVS shares his journey from general practice to referral vetting. Initially, Jamie was determined to keep a hand in every area of veterinary work. But over time, he came to realise that trying to do it all wasn’t sustainable—or beneficial. Instead, he discovered that narrowing his focus wasn’t a failure, but a way to deliver better care and make the most of his skills.
Reflecting on this transition, Jamie explains:
“Because if you try to do everything, especially things that you're not massively good at, it just gets really, quite, quite stressful, and you don't really enjoy it so much.”
In typical Jamie fashion, even moments of serious insight come with a touch of humour. He recalls a conversation that unexpectedly shaped his thinking:
“One of my uncles actually was speaking about this with me. He just said something so dull—he said that what he does is, he has like a five-year plan. Every five years he sits down with his wife and works out what they want to do, what their goals are. And I thought, that is just the most boring thing I've ever heard.
And then I realised—I was drifting. He’d had a really successful career. And actually, it turned out to be one of the best pieces of advice I’ve ever received. It gives you focus. It makes you stop and ask, ‘What do I actually want to do?’”
We also explore how critical interpretation of clinical literature is a skill that many in the profession don’t develop until much later in their careers—something that could be introduced and nurtured much earlier.
Another key topic we discuss is the evolution of the veterinary nursing profession. Registered Veterinary Nurses (RVNs) are attaining advanced qualifications and training, yet many report that their workplaces aren't adapting fast enough to fully utilise their skills. This lack of opportunity can lead to deep frustration and career stagnation.
They reflect on the missed potential; There’s a real sense of disillusionment among RVNs who’ve undertaken higher education, only to return to roles where nothing has changed. It’s demoralising to invest so much in your development, only to find your scope hasn’t expanded.
This conversation is a timely reminder: Progression doesn’t always mean doing more. Sometimes, it means doing less—but doing it better. And importantly, it means creating space for others in the profession to grow, thrive, and feel valued.
Join us this week for a very topical and important subject: discussion of discrimination within the veterinary community and what we can do to minimize this, with Robyn Lowe and co-founder of the British Ethnicity and Diversity Society, Navaratnam Partheeban (Theeb).
In this insightful podcast we discuss how change starts with us, how each of us have the power to help build a more just, welcoming and diverse profession and wider community.
We talk about how this doesn’t mean knowing all the answers or most appropriate terminology all the time, instead it is about open mindedness, having conversations to understand and empower individuals who experience discriminative behaviour. It’s about supporting an individual in the way they would like it to be supported. Everyone is different and will identify differently, so if you aren’t sure how best to support them, then respectfully, ask them!
Theeb shares his daily awareness of potential prejudice or discrimination that may threaten him or his family and how he can’t shake the habit of needing to be a “good immigrant.”
We touch on how to handle clients who show prejudice. Firstly, if you see it, how do we call it out and recognise it or what it is. We talk about how different leadership styles can have a hugeimpact on how a staff member feels following being exposed to prejudice remarks or discriminative behaviour.
So, give it a listen, we promise it’s a good one!
Some useful links for further support and information:
· Join the National Farmers’ Union, the BritishVeterinary Ethnicity and Diversity Society and Culture Roots Collective as wecontinue our mission to create an ethnically diverse, thriving agriculturesector that represents the national population, fosters belonging and harnessesthe power of diverse thought and experience: https://www.eventbrite.co.uk/e/agrifuture-forum-tickets-1468957705039?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=wsa&aff=ebdsshwebmobile&fbclid=IwdGRjcAMmcLNleHRuA2FlbQIxMQABHrAhKgEQx5hDkC7EMJnCZQlvsnTIKOUnz9vBewUm-e59DvPXi1LlnpKbcEnH_aem_NjbWSKBWktWxDuT_nCbSng
· The Good Immigrant is a book of 21 essays byBAME writers, described by Sandeep Parmar in The Guardian as "anunflinching dialogue about race and racism in the UK.”
· British Veterinary Ethinicity and Diversity Society- British Veterinary Ethnicity and Diversity Society | BVEDS https://share.google/SV36sRCgjgwk8jk7E
· Home | BVLGBT+ https://share.google/5gAcV9liNIxQ1DNnF
· British Veterinary Chronic Illness Support https://share.google/ijtIn1HmpJ09Q9j6M
Wildlife species in the UK are vast, and they often have to live in synergy with the expanding urbanisation and in harmony with humans. But sometimes, they get into trouble (and it's often the humans fault!).
What do we do when we find a sick or injured wild animal?! Join us as we speak to wildlife vet, Emily Llewellyn, as we investigate wildlife vetting in the UK.
What are the barriers, legislation, obligations and considerations we take into account when presented with poorly wildlife? What constitutes as first aid, and as veterinary professionals, rehabbers and members of the public, what are the do's and do nots of supportive care and first aid when we find something in need of help?
We learn about what is, and is not treatable. What are the most common casualties? How do we handle the prickly, the bitey and the ferocious? And are they any hidden dangers - like zoonotic disease, bacteria and viruses? How do we protect ourselves whilst still helping out these little (or big) animals?
Wildlife can be a contentious subject (and we won't allow any disparaging comments, only helpful comments), and one with lots of opinions and passionate individuals who have the best interests of wildlife at heart.
We learn how general practice teams can up-skill and learn to be confident in first aid provision and encourage practices to make links with wildlife hospitals for individual support; we learn how the public can be more understanding that not everything is treatable and just how much veterinary teams and rehabbers need to consider (such as long term prognosis) before we decide to treat and rehabilitate, and we learn how wildlife rehabbers can improve their protocols to increase antimicrobial stewardship.
Who are we going to call? Not ghost busters! Here are some useful websites to help direct you.
/https://directory.helpwildlife.co.uk
/https://www.rspca.org.uk/adviceandwelfare/wildlife/injured
There are also some resources on wildvet_in_the_forest
https://www.instagram.com/wildvet_in_the_forest?igsh=MXB1NWhmdXB5a2t3eA==
Are you a vet or RVN who wants to increase your confidence? Each year Stapeley Grange and the team arrange a number of wildlife courses which provides training and CPD opportunities for wildlife rehabilitators, vets and vet nurses. Stapeley Grange Wildlife Centre - Education - rspca.org.uk - RSPCA
Have you ever felt yourself falter? A stumble in your career where you felt like there was no 'next step' forward and you felt lost? Many veterinary professionals have worked towards a clear goal, to work in veterinary medicine. So, it can be disconcerting when you find yourself unhappy in your role and unsure of what to do next.
In this conversation we discuss how you can work through these tough decisions by talking to someone, who may be able to give you support in those next steps.
Tune in to the positivity vet nurse for her take on this.
For more information, please see:
Time for some invertebrate insight from creep crawly vet, Agata Witkowska BVM BVS BVMedSci CertAVP(ZooMed) GPCert(Endo) MRCVS in conversation with our very own Robyn Lowe.
We discuss how over the past decade, knowledge about invertebrate husbandry and medical care as grown and its dissemination helped hugely by the internet. Yet the internet may be a double-edged sword with misinformation also circulating, making it very easy for owners to receive conflicting and incorrect information and for invertebrates to be bought at the click of a button without proper knowledge and understanding o heir husbandry needs and the cost and commitment of owning them responsibly.
Do we as veterinary professionals have a duty of care to direct our clients to good sources of knowledge, to educate ourselves on invertebrate first aid and euthanasia techniques?
Agata shares her passion for creepy crawlies and how special the animal human bond can be with them, despite sadly many people dismissing them as being non-sentient beings or disposable. She highlights the fear of judgement some keepers, or owners of invertebrates may feel in expressing this bond.
We talk about how many of us have fears surrounding handling these creatures, and how best to overcome these feelings, recognizing than some species may cause irritation when handling them and how exposure and knowledge about the species may be helpful to some.
Listen in to hear what common issues Agata encounters in her role and her recommendations for improving invertebrate veterinary care including Carpenters formulary and Invertebrate Medicine by Lewbart.
Is civility just as simple as ‘being nice’ to people?
Join us in the episode with Dan Tipney, from VetLed, to investigate about incivility, perceptions, non violent communication and how we can improve team mental health and patient outcome
***Trigger Warning***
It is important to note that this podcast discusses the sensitive subject of veterinary alcohol and drug dependence as well as mental health. If you feel affected by any of this, please contact Vetlife Helpline on 0303 040 2551 or via email: https://helpline.vetlife.org.uk/.
You can access different support for alcohol use via Alcohol Change UK: https://alcoholchange.org.uk/.
For difficulties with drug and alcohol use support can be found on the Frank website: https://www.talktofrank.com/get-help/find-support-near-you
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Join us this week in an open discussion about drug and alcohol use within the veterinary sector with our very own Robyn Lowe in conversation with David Harris and Olivia Cormier.
David shares his own lived experience of dependence on pain medication following an injury in practice and how with retrospect he can understand what were withdrawal symptoms from the drug, what were mental health difficulties and what was attributable to his physical pain; but at the time it was hard to see the wood from the trees let alone seek support. David frank description of how he managed to overcome his addiction whilst changing from an equine veterinary role to being a vet in small practice. Whilst recognising the challenges he faced he is able to say that he overcame these, largely due to getting the right professional help as well as the support of a few close and trusted friends and family.
Many of the difficulties described by David’s lived experience have been mirrored in research done by Olivia, who after 13 years in equine practice and a psychology Masters is researching alcohol use behaviours, mental health and barriers to help-seeking and alcohol reduction in the UK veterinary sector. We discuss the impact of stigma both from others and directed towards the self in getting support as well as the presence of our regulating body, the RCVS and how fear of negative repercussions on careers is a further barrier to support.
For further information see the following paper:
https://bvajournals.onlinelibrary.wiley.com/doi/10.1002/vetr.4532
A second study is currently underway to quantify these findings within the veterinary sector as a whole with Olivia also commencing PhD on the topic this September.
Join us in conversation with Alison Skipper and Ruth Serlin for this week’s podcast with our hosts Danny Chambers and Robyn Lowe as we tackle the holistic meaning of contextualisedcare in veterinary practice. Contextualised care goes beyond financial considerations, it is about meeting people where they are, replacing judgement with empathy, curiosity and an open mindset for a more rewarding outcome for us all.
Alison’s PhD in breed-related disease led her to co-found Veterinary Humanities UK, through which she met Ruth, a charity vet and educator with an interest in veterinary humanities and communication.
In this podcast, we discuss some of the explicit and implicit factors of contextualised care, and how It isn’t about just, or, at all about choosing the least costly treatment. It is about drawing on our clinical and communication skills as aveterinary professional to holistically consider all the factors, prioritise them and select the correct treatment for that patient in that space and time. We discuss how you as a veterinary professional, the owner/ caregiver and the patient(s)all bring a unique bias or angle to the situation, making self-reflection on what we bring to a scenario key.
We debate the ethics of a gold standard is best message, and how this may put increased pressures and expectations on veterinary professionals. We consider how failureto provide gold standard treatment to a patient can elicit mental health challenges to vets and feelings of moral distress, and how the idea of contextualised care can potentially mitigate this.
Join our host Robyn Lowe discussing one of her favourite topics: guinea pigs with Hannah Messer, RVN and manager of the Potato Patch Guinea Pig Sanctuary.
We discuss the main reasons guinea pigs require rehoming and touch on the overwhelming numbers of guinea pigs that are currently needing rescue. It is essential for owners to fully understand basic feeding, housing and enrichment needs of the guinea pig they are taking on and we debate the role veterinary staff have to educate clients on this and the extent this should be explored in history taking when presented with a guinea pig with health issues.
We run through optimum indoor and outdoor housing provision, and how for owners and guinea pigs each may have its pros and cons. We tackle the idea that guinea pig temperament and confidence with being handled can vary hugely, largely based on how much exposure to humans they have in the early phases of life. Many may be very nervouswhen handled and are not suited to a home that wants to handle them regularly.
It is important we do not fall into the trap of picking guinea pigs based on looks, but instead to understand how their needs reflect our own and decrease the owner: guinea pig mismatch.
Hannah is doing an important job. To access more information on this and other guinea pig related facts, you can follow Hannah via The Potato Patch page on Facebook.
This podcast is on the emotive subject of veterinary suicide in which John Gibson shares his personal story of the loss of a loved one to suicide with Robyn Lowe. It is a very open and deep conversation that may be a difficult thing for you to listento right now. If you feel able and safe to listen, then please remember that if you feel affected in anyway by this podcast, to reach out for support.
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You can contact Vetlife helpline, whose phonelines are available 24/7 on 0303 040 2551 or by anonymous web contact through the website link: https://helpline.vetlife.org.uk/
In addition, if you are experiencing thoughts about ending your life you can text CANMORE to 85258, they are available 24/7.
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Following the death of his son Cameron, John, alongside his wife Isobel, founded the Canmore trust, a charity that works towards both suicide prevention and postvention. They work with people struggling to want to stay in the world, to find a safe space despite the struggles and difficulties they may be facing right now. They have a particular interest in the veterinary profession as their son Cameron was a newly qualified vet. They work on both an individual and policy level to prevent veterinary suicide.
We talk frankly about the different patterns and types of grieving we may experience as individuals within a team, how this may be experienced at different times and the misalignment that may create. We touch on disenfranchised grief, discuss how more support is needed for veterinary mental health around animal euthanasia as well as the importance of postvention support following suicide in theworkplace. Postvention support may indeed prevent future suicide attempts.
Please join us to hear from John, a determined, compassionate individual whose purpose is to bring hope and support to those experiencing suicidal thoughts or grieving a loved one to suicide.
“The available estimates indicate that Europe’s pet trade (cats, dogs, exotic) is the third most profitable illegal trade in the EU, after narcotics and weapons,”
Tune in to hear Robyn Lowe in conversation with Rowena Packer and Zoe Belshaw to discuss their research findings into the shocking reality of puppy sale scams and illegal puppy smuggling, where animal health, behaviour and welfare is hugely compromised for financial profit.
Rowena is a senior lecturer in companion animal behaviour at RVC and Zoe is a European and RCVS Recognised Specialist in Small Animal Internal Medicine. They discuss their research findings, particularly the increase in puppy sales throughout the pandemic and the change in methods of acquisition.
Importing puppies is often illegal and unethical. Ongoing research has shown that there is an increasing trend in the number of puppies purchased with passports (i.e imported puppies), in 2021 at least 1 in 10 puppies were imported. In 2020, Dogs Trust found that 14% of all adverts reviewed were for imported puppies (29% in England), at least 18% of the imported puppies were confirmed by the seller as being under the minimum 15 weeks of age.
It is something we in the veterinary profession, and prospective puppy owners, need to know more about, and we hope that this podcast provides some insight and tools to identify when this is likely to be going on, for example any puppy who has been imported under the age of 15 weeks will have been done so illegally.
We also discuss the hugely damaging impact this has on the puppies, dams and sires from a behaviour, disease and welfare point of view. This issue is becoming more prevalent, and we have a responsibility to educate ourselves and our clients so that we can try and tackle this, ultimately by identifying puppy sellers who are part of the illegal puppy trade and boycotting these purchases.
In this week’s forward-thinking podcast, we hear from Liz barton, Matt Dobbs and Ed Rochead in conversation with our very own Robyn Lowe on their views and experiences of Artificial Intelligence (AI) within the veterinary profession.
Liz Barton is Head of Communications at VetCT, Matt Dobbs is CEO of Agsenze and Ed Rochead is a mathematician employed by the government, currently commissioning research in AI, Cyber, AI and Data Science for the MOD. Together Liz and Matt bring expertise on implementing AI in both small and large animal medicine, and Ed brings fascinating insight into data science.
During this podcast we discuss how AI can be of value within a veterinary context. This may include how it can aid note taking and history writing which may save time and reduce burnout; how it can deliver efficiency in diagnostics and help with the provision of precision agriculture, where in a herd setting tailored care for the individual can be achieved.
But importantly we also consider the ethical implications of AI use in the long-term, and in cases such as selective breeding. We talk about the urgent responsibility on us as veterinary professionals to have robust and ethical debates around AI use and better understand how it may impact the health and welfare of the animals we serve.
A key part of embracing AI in a positive way is to ensure veterinary professionals are trained to use it correctly. This includes making sure data is correct, consistent and contextualised and that data interpretation utilises core veterinary knowledge and skills to deliver safe, practicable and realistic advice and veterinary care.
For more information, please see a written piece about Agritech by Robyn Lowe and Matt Dobbs.
A paper on Artificial Intelligence in Veterinary Medicine by Liz Barton.
Have you noticed any signs of poor welfare breeding in your dog or rescue dog? If you have then you're not the only one who has fallen into these scams - and they're getting harder to spot.
In today's podcast Robyn Lowe talks to Tim Kirby, founder of PetBond about his passion and drive to celebrate ethical breeders and work to improve puppy health and welfare as well as owner support using a preventative medicine approach. Tim describes his varied clinical working background and why he setup PetBond.
We talk about how to support and educate potential new owners to help them avoid falling into the common scams of purchasing a puppy from sources that are unethical that may increase the risk of future physical and behavioural ill-health of the puppy.
We discuss the importance of the veterinary profession working with and celebrating the breeders who are focused on both the health and welfare of the puppies, dam and sire and supporting the long-term health strategies for their breed. We talk about how working harmoniously and synergistically with them as a team, can better the outcomes of all the animals involved.
PetBond provides a rigorous verification process, an ethical breeding policy, protection for buyers, a trusted network of veterinary clinic partnerships and accredited ethical breeders and trusted reviews. Throughout this podcast we discuss their initiatives, including pre-purchase consults, verification of ethical breeders and health testing.
For more information regarding PetBond, visit their website:
Or if you and your clinic are interested in signing up or asking more about it, see the sign up here:
https://mypetbond.com/auth/vet-signup
Join us for this week’s podcast in which Ami Sawran and Danny Chambers chat to Paul Wood, a farm vet and academic working at Scotland’s Rural College (SRUC) about his experiences of treating farm animals in commercial, rescue, sanctuary and pet scenarios.
We ask, how possible is it to keep a farm animal alive to old age and with an adequate quality of life?
This podcast brings a wealth of experience, from individuals passionate about animal welfare. We delve into the realities of giving commercial animals a non-commercial life. As farm animals can NEVER be signed out of the food chain, it makes the treatment options for old age diseases, such as arthritis, very limited. Faced with this reality, how possible is it to keep a large animal alive to old age and with a adequate quality of life? Furthermore, how do we assess that quality of life? Does an animal still eating truly mean it wants to continue living? What are the benchmarks for this? Do we in the farm veterinary community have the tools to manage these animals and these clients in a contextualized way?
The episode also delves into common problems that some owners of these animals are not aware of. Did you know, you can’t make a Victoria sponge for your pet pig in your kitchen! This could seem ridiculous and trivial to an adoring owner, wanting the best for their pig. But the global health concerns of contaminated pork products being ingested by a pet pig could be huge, with cases of African Swine Fever originating in situations like these (the same rule applies to other species of farm animal too, such as your pet chickens)!
This episode contains reference to livestock slaughter, and may be upsetting to some listeners, but the discussion is respectful and an incredibly important ethical dilemma many people are facing, talking about these concerns from first hand experience working as a farm or mixed vet.
Join us for this latest podcast, in which Robyn Lowe talks to Michael Marshall, on the topic of conspiracy theories, medical mistrust and how it relates to the veterinary sector and how we can best approach these situations in a compassionate and most effective way.
Michael Marshall, known as Marsh, is editor at The Skeptic, project, director at the Good Thinking Society and host of the Be Reasonable podcast. He is fascinated by what drives people to believe in non-mainstream ideas.
How do we do we support people and listen, when they hold ideologies that could be harmful? Marsh feels we need to understand and recognise what and how people are exposed to conspiracy or alternative views. What messages are they being given? What are the sales pitches and why is it so persuasive to them?
Marsh explains how medical mistrust and conspiracy theories, can be relevant to veterinary medicine. Often non-mainstream beliefs are not isolated, they are part of a bigger picture of how individuals view the world. So though perhaps believing one ideology isn’t harmful, what this belief can lead to may be harmful, if it pertains to health for themselves, their children or their pets. The downstream effects of irrationality are unpredictable.
We discuss how can we go about tackling these issues in the consulting room. First you need to do the groundwork; to show them you don’t judge them and that you just want to understand their perspective. This shapes the conversation to be more open and less combative.
We chat about how you can then try to open the conversation to how the individual came to believe in these ideologies.
Understanding where they started is better than challenging the ideas from the outset. How does this belief sit with their self-identity and how they see themselves fitting in the world. What need does this fulfil?
Join this fascinating conversation where we learn how to open dialogue with those who hold beliefs that don't reflect our own.
Our very own Robyn Lowe hosts this week’s podcast in which we discuss the work done by the Vet Project, with Helen Allwood and Daniel Keating-Roberts. Both with a personal understanding of neurodiversity, they discuss how they decided to set up the Vet Project, to help with the challenges of life in veterinary practice. They give advice and insight into how to improve the workplace for neurodivergent individuals.
We touch on how, due to the nature of neurodiversity, every individual and their needs are different and as a result placing someone into a category based on diagnosis and assuming what they will need can be really unhelpful. It is important that individuals feel able to self-advocate for their needs, and for leadership to educate themselves and make themselves aware of the lived experience of neurodiversity, and to be led by the individual.
We talk about how to ask for reasonable adjustments at work, highlighting that you do not need a formal diagnosis to ask for this support. Along with this is the need to reduce the stigma around neurodiversity, increasing our understanding and awareness.
We explain the double empathy mismatch, where due to differences in communication styles neurotypical and neurodivergent individuals may not recognise the others empathy, but that does not mean that empathy is not there.
This is not an issue unique to the veterinary profession and is on a societal level. But there are a high proportion of veterinary professionals who are neurodivergent and it is so important for us all to understand what this means as it can be a wonderfully enriching thing. Variety is the spice of life!
For. more information check out Vetlife's excellent resource:
https://www.vetlife.org.uk/sdm_downloads/neurodiversity-awareness-resource-booklet/
And the RCVS's recent reasonable adjustment's campaign:
https://www.rcvs.org.uk/lifelong-learning/leadership-diversity-and-inclusion/reasonable-adjustments-campaign/?&&type=rfst&set=true#cookie-widget