Customer experience is the new gold — valuable, and becoming more valuable. In this episode of The Value Creators Podcast, Hunter Hastings speaks with Sujay Saha, CEO of Cortico-X, a leader in experience design, to explore how the world’s most forward-thinking companies are reshaping customer experience in the AI era. Sujay introduces a new discipline — experience-led architecture — where strategy, design, and technology converge to create experiences that reflect customer needs instead of re...
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Customer experience is the new gold — valuable, and becoming more valuable. In this episode of The Value Creators Podcast, Hunter Hastings speaks with Sujay Saha, CEO of Cortico-X, a leader in experience design, to explore how the world’s most forward-thinking companies are reshaping customer experience in the AI era. Sujay introduces a new discipline — experience-led architecture — where strategy, design, and technology converge to create experiences that reflect customer needs instead of re...
Episode #75. From Structure to Flow: How Organizations Evolve Beyond Industrial-Era Mindsets with Dr. Ross Wirth
Value Creators
55 minutes
1 month ago
Episode #75. From Structure to Flow: How Organizations Evolve Beyond Industrial-Era Mindsets with Dr. Ross Wirth
Corporations were built for stability, hierarchy, and control—but the world now moves in networks, flows, and continuous change. In this episode of The Value Creators Podcast, Hunter Hastings speaks with Dr. Ross Wirth, a world-renowned organizational transformation expert with decades of experience in the energy industry, in academia, and in hands-on consulting. Wirth explains why “change management” as a project is doomed, why old structures suffocate adaptability, and how radical decentral...
Value Creators
Customer experience is the new gold — valuable, and becoming more valuable. In this episode of The Value Creators Podcast, Hunter Hastings speaks with Sujay Saha, CEO of Cortico-X, a leader in experience design, to explore how the world’s most forward-thinking companies are reshaping customer experience in the AI era. Sujay introduces a new discipline — experience-led architecture — where strategy, design, and technology converge to create experiences that reflect customer needs instead of re...
