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Troubleshooting Agile
A weekly problem-solving session for all things agile
405 episodes
4 days ago
What can a solo around-the-world sailing race teach us about software development? In this episode, Squirrel and Jeffrey discuss the ‘Maintenance Race’ - a story of robust preemptive maintenance, which highlights the importance of proactive maintenance in your agile team. Links: - Stewart Brand's chapter: - Brian Marick, Ease and Joy: http://exampler.com/ease-and-joy/ - Previous episode on root-cause analysis: https://agileconversations.com/blog/root-causes/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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Business
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What can a solo around-the-world sailing race teach us about software development? In this episode, Squirrel and Jeffrey discuss the ‘Maintenance Race’ - a story of robust preemptive maintenance, which highlights the importance of proactive maintenance in your agile team. Links: - Stewart Brand's chapter: - Brian Marick, Ease and Joy: http://exampler.com/ease-and-joy/ - Previous episode on root-cause analysis: https://agileconversations.com/blog/root-causes/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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Business
Episodes (20/405)
Troubleshooting Agile
A New Boat Every Day
What can a solo around-the-world sailing race teach us about software development? In this episode, Squirrel and Jeffrey discuss the ‘Maintenance Race’ - a story of robust preemptive maintenance, which highlights the importance of proactive maintenance in your agile team. Links: - Stewart Brand's chapter: - Brian Marick, Ease and Joy: http://exampler.com/ease-and-joy/ - Previous episode on root-cause analysis: https://agileconversations.com/blog/root-causes/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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4 days ago
19 minutes 19 seconds

Troubleshooting Agile
Systems Thinking Rant Redux Part III
We’ve got examples! In the third episode of a three-part series, Squirrel and Jeffrey revisit the contentious discussion around system thinking and their reaction to an article by Ed Braden.They look at successful examples of systems thinking implemented in both small and large government projects, like the UK's automatic enrollment in pensions and Vietnam's education reforms. Links: - Ed Bradon's article: https://worksinprogress.co/issue/magical-systems-thinking/ - Parts I and II of this series: [please add] - Gall's Law: https://personalmba.com/galls-law/ - Religion and Science episode: https://soundcloud.com/troubleshootingagile/religion-and-science - How Big Things Get Done: https://sites.prh.com/how-big-things-get-done-book -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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1 week ago
23 minutes 43 seconds

Troubleshooting Agile
Systems Thinking Rant Redux Part II
Systems thinking isn’t the problem! In the second episode of a three-part series, Squirrel and Jeffrey revisit the contentious discussion around system thinking and their reaction to an article by Ed Braden. They clarify misconceptions about systems thinking, argue its benefits, and propose that it has shifted the 'Overton window' in project management. Links: - Ed Bradon's article: https://worksinprogress.co/issue/magical-systems-thinking/ - Part I of this series: [please add] - Works in Progress magazine: https://worksinprogress.co/ - Strangler Fig pattern: https://martinfowler.com/bliki/StranglerFigApplication.html - Overton window: https://en.wikipedia.org/wiki/Overton_window - Case studies Ed referred to: https://www.gov.uk/government/publications/systems-thinking-for-civil-servants/case-studies -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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2 weeks ago
22 minutes 29 seconds

Troubleshooting Agile
Systems Thinking Rant Redux Part I
Were we wrong about systems thinking? In the first episode of a three-part series, Squirrel and Jeffrey revisit the contentious discussion around system thinking and their reaction to an article by Ed Braden. They hear from listeners, as well as Ed himself, emphasizing the importance of precise language and shared understanding. Links: - Ed Bradon's article: https://worksinprogress.co/issue/magical-systems-thinking/ - Ed's reply on Twitter: https://x.com/EdBradon/status/1971266284990976361 - Previous episode/rant: https://soundcloud.com/troubleshootingagile/someone-is-wrong-on-the-internet-about-systems-thinking - Shape Up episodes: https://soundcloud.com/troubleshootingagile/ryan-singer-on-basecamp-and-shape-up-part-i https://soundcloud.com/troubleshootingagile/ryan-singer-on-basecamp-and-shape-up-part-ii https://soundcloud.com/troubleshootingagile/ryan-singer-on-basecamp-and-shape-up-part-iii -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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3 weeks ago
15 minutes 51 seconds

Troubleshooting Agile
Live from CITCON: Listener Questions
This episode, we are at CITCON 2025, answering listeners’ questions live. Join Squirrel, Jeffrey and our live audience as we discuss integrating tools from methodologies beyond Agile, borrowing practices from different domains such as CBT, Lean Manufacturing, and strategic selling, and Squirrel’s spontaneous approach for solving problems. Links: - David Burns: https://feelinggood.com/list-of-feeling-good-podcasts/ - CBT: https://beckinstitute.org/ - Shu Ha Ri: https://www.pluralsight.com/tech-blog/shu-ha-ri/ - Red Green Refactor: https://www.jamesshore.com/v2/blog/2005/red-green-refactor - Boy Scout Rule: https://medium.com/engineering-managers-journal/the-boy-scout-rule-for-better-code-e6ffda090902 - MCP: https://modelcontextprotocol.io/ - Thinking, Fast and Slow: https://www.penguinrandomhouse.com/books/114683/thinking-fast-and-slow-by-daniel-kahneman/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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1 month ago
23 minutes 47 seconds

Troubleshooting Agile
Reflections on Episode 400, Live from CITCON
This episode, we are at CITCON 2025, celebrating 400 episodes of Troubleshooting Agile. Tune in to this episode as Squirrel and Jeffrey look back on the past 400 episodes, discuss how the podcast served as a tool to flesh out ideas for their book ‘Agile Conversations’ and what they would do differently in the past - or might do differently in the future! -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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1 month ago
16 minutes 9 seconds

Troubleshooting Agile
Someone Is Wrong On The Internet About Systems Thinking
Have you got Systems Thinking all wrong, like the author of an article we read that got Jeffrey all riled up? In this episode of Troubleshooting Agile, Squirrel and Jeffrey explore how complex systems evolve, referencing real-world examples like water systems, Facebook, and healthcare.gov. Links: - Bradon's article (Jeffrey says don't read!): https://worksinprogress.co/issue/magical-systems-thinking/ - Bradon's self-responses on X: https://x.com/EdBradon/status/1966470317288616342 - Gall's Law: https://www.driverlesscrocodile.com/processes-ways-to-get-stuff-done/systems-thinking-galls-law/ - How Big Things Get Done: https://www.goodreads.com/en/book/show/61327449-how-big-things-get-done - Thinking in Systems: https://en.wikipedia.org/wiki/Thinking_In_Systems:_A_Primer -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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1 month ago
19 minutes 42 seconds

Troubleshooting Agile
Disputatiousness For Scientists
To lead effectively, you need critical thinking and a willingness to engage in productive conflict. It turns out, so do scientists! In this episode of Troubleshooting Agile, Squirrel and Jeffrey discuss the art of healthy intellectual disagreement, drawing insights from a scientist's critique. SHOW LINKS: - Strong Inference article: https://courses.cs.duke.edu/fall04/cps296.2/science_platt.html - Related episode: https://soundcloud.com/troubleshootingagile/religion-and-science - CITCON conference: https://citconf.com/london2025/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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1 month ago
18 minutes 2 seconds

Troubleshooting Agile
Managing People Out
Is being “nice” preventing you from being decent? In this episode, we are joined by guest Kevin Lucas to talk about “coaching out,” the importance of early communication and the balance between decency and obligation, all ideas taken from his new book, ‘Impact: How to Inspire, Align and Amplify Innovative Teams.’ SHOW LINKS: - Keith Lucas: https://keithvlucas.com/ - Keith's book: https://keithvlucas.com/writing/impact/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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1 month ago
30 minutes 28 seconds

Troubleshooting Agile
Using Embarrassment for Good
Does embarrassment do you good? While most of us try to avoid it, we believe embarrassment can be a powerful motivator for teams. Join Squirrel and Jeffrey as they discuss how exposing teams to real-world pressures and public accountability can drive both performance and innovation. SHOW LINKS: - Squirrel's Newsletter: https://squirrelsquadron.com/newsletter.html - Unilateral Control: https://schwarzassociates.com/how-unilateral-control-undermines-team-results-and-relationships-2/ - Learning War: https://trenthone.com/learning-war/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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2 months ago
14 minutes 48 seconds

Troubleshooting Agile
Form-Context Fit
Do you jump into solutions before understanding the context? In this episode, Squirrel and Jeffrey discuss a better way to problem-solve, the concept of form-context fit and why a better output than predicted should be investigated rather than celebrated. SHOW LINKS: - Henrik's article: https://www.henrikkarlsson.xyz/p/problem-solving - Christopher Alexander: https://en.wikipedia.org/wiki/Christopher_Alexander - Admiral Rickover: https://en.wikipedia.org/wiki/Hyman_G._Rickover - CITCON: https://citconf.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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2 months ago
19 minutes 48 seconds

Troubleshooting Agile
Blaming Yourself for Fun and Profit
Are you prepared to blame yourself? In this episode, Jeffrey opens up about his failed startup, and, putting external factors aside, what he could have done better. Join us for ideas around self-blame, double-loop learning, and how personal responsibility can lead to positive change. SHOW LINKS: - Jenkins's thesis: https://hj.diva-portal.org/smash/get/diva2:562610/FULLTEXT01.pdf - Double-loop learning; https://en.wikipedia.org/wiki/Double-loop_learning - CVS: https://en.wikipedia.org/wiki/Concurrent_Versions_System -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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2 months ago
18 minutes 6 seconds

Troubleshooting Agile
Positively Egotistical
Can having an ego be a good thing? In this episode, Squirrel and Jeffrey discuss how being egotistical can be a valuable trait and how to strike a balance between confident and humble. Tune in if you need help working out whether you need to bring more or less ego to work. SHOW LINKS: - Helpful Givers episode: https://soundcloud.com/troubleshootingagile/disagreeable-givers - The Five Dysfunctions of a Team: https://en.wikipedia.org/wiki/The_Five_Dysfunctions_of_a_Team - CITCON: https://citconf.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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2 months ago
12 minutes 32 seconds

Troubleshooting Agile
Cooperative Overlap
Would you appreciate someone talking while you were talking? It’s called "cooperative overlap,” it was introduced to us by a listener, and it’s used in some cultures to reinforce and show agreement with the speaker. Join Squirrel and Jeffrey for their second week talking about how you can use interruption to improve team collaboration, in this episode of Troubleshooting Agile. SHOW LINKS: - Cooperative Overlap article: https://www.anildash.com/2021/09/26/cooperative_overlap/ - Eight Behaviors for Smarter Teams: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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3 months ago
14 minutes

Troubleshooting Agile
Interruption, Anyone?
Can I just interrupt you there…? In this episode of Troubleshooting Agile, Squirrel and Jeffrey interrupt each other more than usual to demonstrate how you can use “consensual” interruption as a way of giving immediate feedback, which can greatly improve learning speeds and information retention. SHOW LINKS: - Alan Weiss on Rhetorical Permission: https://jonathanstark.com/notes-on-million-dollar-maverick - CITCON Woking: https://citconf.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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3 months ago
14 minutes 31 seconds

Troubleshooting Agile
Type II Fun
What can Whatsapp’s origin story teach us about adding business value - even when it doesn’t seem “fun”? Reflecting on two weeks' backpacking, Jeffrey introduces the concept of Type 1 and Type 2 fun and Squirrel ponders how you can apply the two methods of fun to different types of work in Agile teams. SHOW LINKS: - Types of Fun: https://www.rei.com/blog/climb/fun-scale - WhatsApp baked into "dumb" phones: https://www.wired.com/story/nokia-asha-500-502-and-503-hands-on/?utm_source=chatgpt.com -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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3 months ago
12 minutes 11 seconds

Troubleshooting Agile
Centralisation For The Win
What can the TV show House teach us about centralisation? In this episode of Troubleshooting Agile, Squirrel and Jeffrey talk about centralised communication, how it contributed to them first meeting and what to do when there’s an imbalance of expertise in the room. SHOW LINKS: - Peer Review article: https://defenderofthebasic.substack.com/p/we-know-how-to-fix-peer-review-part - CITCON: https://citconf.com/london2025/ - Cynefin: https://thecynefin.co/about-us/about-cynefin-framework/ - Situational Leadership: https://en.wikipedia.org/wiki/Situational_leadership_theory -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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3 months ago
19 minutes 14 seconds

Troubleshooting Agile
CITCON Greatest Hits
Death of the junior developer but long live the co-conspirator! In this re-worked bumper episode, Squirrel and Jeffrey discuss two of their biggest takeaways from Citcon: the evolving role of AI in coding and how ‘co-conspirators’ have been pivotal in their careers and client work. SHOW LINKS: - CITCON London 2025: https://citconf.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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4 months ago
21 minutes 21 seconds

Troubleshooting Agile
Information FAIRness In Your Organisation
Are you being unFAIR with your information-sharing? In this episode, Jeffrey talks us through the F.A.I.R principles of scientific publishing and how they can be applied to software development. Learn why you should prioritise open, accessible information and what you can do to put it into practice. SHOW LINKS: Links: - Weirdly named blog: https://slimemoldtimemold.com/ - Peer review article: https://defenderofthebasic.substack.com/p/we-know-how-to-fix-peer-review-part - Linus's Law: https://en.wikipedia.org/wiki/Linus's_law -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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4 months ago
19 minutes 15 seconds

Troubleshooting Agile
Sharing Models
Forget the elevator pitch, you need a “napkin strategy!” In this episode of Troubleshooting Agile, Squirrel and Jeffrey explore the idea of using models instead of talking, which often leads to confusion and frustration. Find out how you can collaborate better with your team when you share explicit and visually mutable models. SHOW LINKS: Links: - Balsamiq's Draft mode: https://balsamiq.com/support/docs/wireframing/editor-overview/project-properties/ - Previous episode on religion and science: https://soundcloud.com/troubleshootingagile/religion-and-science -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
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4 months ago
15 minutes 29 seconds

Troubleshooting Agile
What can a solo around-the-world sailing race teach us about software development? In this episode, Squirrel and Jeffrey discuss the ‘Maintenance Race’ - a story of robust preemptive maintenance, which highlights the importance of proactive maintenance in your agile team. Links: - Stewart Brand's chapter: - Brian Marick, Ease and Joy: http://exampler.com/ease-and-joy/ - Previous episode on root-cause analysis: https://agileconversations.com/blog/root-causes/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/