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Travel Pro Theory
Travel Pro Theory
48 episodes
6 days ago
Join Kate Thomas & Heather Christopher for Travel Pro Theory. This is the true story of two travel professionals with over 20 years of experience. Find out what happens when we air the behind the scenes. We want to provide a place to get ideas, actionable items, support, bring light to industry issues. And of course, some solid laughs about our failures + crazy client stories.
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All content for Travel Pro Theory is the property of Travel Pro Theory and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Join Kate Thomas & Heather Christopher for Travel Pro Theory. This is the true story of two travel professionals with over 20 years of experience. Find out what happens when we air the behind the scenes. We want to provide a place to get ideas, actionable items, support, bring light to industry issues. And of course, some solid laughs about our failures + crazy client stories.
Show more...
Careers
Business
Episodes (20/48)
Travel Pro Theory
The Finale

Wrap up of the pod as we know it <3

I hope to continue to hang with all of you @travelprotheory on IG and of course, my fav place to connect is in The Digest so sign up and I'll see you there!

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3 years ago
33 minutes 11 seconds

Travel Pro Theory
Q: How do you find the balance between giving away enough knowledge to attract leads , but not giving away everything for free

Its our 2nd to last episode peeps, if you have enjoyed the ride on this pod I invite you to come and join me over in The Digest, where the fun is just getting started.  DM me @travelprotheory for details.

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3 years ago
9 minutes 15 seconds

Travel Pro Theory
Q: Should you start with a host or get your own IATA

Guys if you haven't yet, jump over to TPT and sign up for The Digest.

The pod is winding down, so hope to see you in The Digest for all the juicy content to come.



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3 years ago
7 minutes 40 seconds

Travel Pro Theory
Q: How do you set boundaries with clients?


Quick announcement -- want to introduce you to TPT: The Digest.  It's where all Travel Pro Theory content is moving to for a low subscription price of $5/month and you can try it out for $1 your first month. Meaning, we're coming to the last weeks of the pod. All content will be moving there, and delivered straight to your inbox twice a month.


Then into this episode on the ever evolving topic of boundaries

Enjoy!

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3 years ago
10 minutes 59 seconds

Travel Pro Theory
Q: How much and in what ways are advisors expected to contribute when collabing with a dmc?

Should you come to your DMC with itinerary ready?  

Or let them do the heavy lift on planning?

Listen and find out!

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3 years ago
11 minutes 59 seconds

Travel Pro Theory
Q: Pricing B2B vs B2C?

I was asked if it's better pricing if a client comes to me directly vs coming to me via an advisor.  Listen in to find out the answer.


Have a Q?  Send you question over via instagram, see you there!

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3 years ago
5 minutes 24 seconds

Travel Pro Theory
Q: How do you decide what to post on TPT vs North + Leisure?

Going over what I talk about on Travel Pro Theory vs my supplier business North + Leisure on Instagram

As always if you have questions DM me @travelprotheory

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3 years ago
8 minutes 4 seconds

Travel Pro Theory
Q: Tips on training + how to say your expectations are off base

It's a two for Tuesday this week friends!

Listen in for tips on training a VA or IC, and how to tell prospective clients your expectations are WAY off base

Loving these eps? Leave a review on iTunes

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3 years ago
12 minutes 43 seconds

Travel Pro Theory
State of the Industry chat
If you’ve been hanging with me on stories lately, you have been a part of the convo about what is going on in the industry right now. This episode is a longer riff on the same topics I wrote about in this Travel Age West piece - https://www.travelagewest.com/Industry-Insight/Opinion/travel-agency-supplier-client-relationship-challenges-2022
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3 years ago
26 minutes 54 seconds

Travel Pro Theory
Q: How to get clients to stop doing multiple destinations in one trip

Know your talking points and also know when to walk away.

Send your Q's to @travelprotheory on the gram

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3 years ago
10 minutes 45 seconds

Travel Pro Theory
Q: What red flags do you look for?

Juicy one! Hear what red flags I look for when working with a traveler OR a travel advisor.


Have a Q for the pod? DM @travelprotheory 

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3 years ago
9 minutes 39 seconds

Travel Pro Theory
Q: should I send itinerary with supplier branding?

Is it risky to send an itinerary out to your client with the supplier branding on it?

Listen and find out!

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3 years ago
11 minutes 54 seconds

Travel Pro Theory
Q: When to use 2 suppliers + pointers for creating a website

Two for Tuesday! In this ep I cover how to handle using multiple suppliers when there's more than one destination on a trip and also, go over my quick pointers for creating a website

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3 years ago
10 minutes 45 seconds

Travel Pro Theory
Q: Efficient ways to produce quotes, so you don't waste time

Saving time isn't just about systems.  It's about building authority in a way that means your clients question you less, and trust you more.

If you have questions hit me up in the DMs @travelprotheory

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3 years ago
10 minutes 38 seconds

Travel Pro Theory
Q: Building Relationships -- what does that actually look like in practice?
So how does one actually go about building relationships? Listen for my quick tips on ways to engage with industry peeps you want to connect with. Have a question you want answered on the pod? DM me @travelprotheory
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3 years ago
7 minutes 18 seconds

Travel Pro Theory
Q: How do you approach NOT shopping suppliers when you are new?
Today's Q is: How do you approach NOT shopping suppliers when you are new? Want your question answered on the pod?  DM @travelprotheory
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3 years ago
7 minutes 46 seconds

Travel Pro Theory
Q's: How do you tackle the minimum spend for clients during the consult + How to find a travel mentor

This episode I am answering the following:

How do you tackle the minimum spend for clients during the consult

How to find a travel mentor

As always, if you want your question answered on the pod, please DM me @travelprotheory on the gram or shoot an email to kate@travelprotheory.com 

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3 years ago
11 minutes 43 seconds

Travel Pro Theory
Trailer: Travel Pro Theory Q+A

The pod is back! Q+A Tuesday has moved from the gram to the pod. What does this mean? More in depth answers and a place to find questions already answered.

What else is up with TPT?  Well here is how we can work together:

VIP Voxer days and in beta rounds now there is also The Template, it's the most comprehensive web template on the internet (yep, that's true).

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3 years ago
4 minutes 31 seconds

Travel Pro Theory
Getting started with FITs

This episode is answering a listener Q, which is how to get started booking FIT.  I'm going over what to consider before adding FIT into your business, and the differences in booking FIT itineraries on your own vs partnering with suppliers.

Do you have a question for TPT? Hop on over to instagram, @travelprotheory and send a DM

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4 years ago
28 minutes 21 seconds

Travel Pro Theory
Budget Re-Release
Throwback to our 2nd episode ever released on budget. This one feels extra timely now, as we prepare for travel interest to pick up in the coming months, it's important we have the ever important money talks with clients. Post-pandemic we'll have be diligent to educate our clients on why there won't be a ton of travel "deals" dropping and how travel pricing is based on supply + demand. With reschedules still to confirm, and a pent up demand, we'll be facing more challenges than usual. As always I'd love to hear from you, send me a DM @travelprotheory on the gram
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4 years ago
45 minutes 40 seconds

Travel Pro Theory
Join Kate Thomas & Heather Christopher for Travel Pro Theory. This is the true story of two travel professionals with over 20 years of experience. Find out what happens when we air the behind the scenes. We want to provide a place to get ideas, actionable items, support, bring light to industry issues. And of course, some solid laughs about our failures + crazy client stories.