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Transform NOW
SSNC Blue Prism
427 episodes
1 day ago
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
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All content for Transform NOW is the property of SSNC Blue Prism and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
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Business
Episodes (20/427)
Transform NOW
428. Weekly Pulse Check on Automation & AI News

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Yahoo Finance: Microsoft, OpenAI agree to new for-profit deal. Windows maker gets 27% stake. https://finance.yahoo.com/news/microsoft-openai-agree-to-new-for-profit-deal-windows-maker-gets-27-stake-142521183.html .Amazon to announce largest layoffs in company history, source says https://www.cnbc.com/2025/10/27/amazon-to-announce-sweeping-corporate-job-cuts-starting-tuesday.html .After rejecting Adobe’s $3B offer, Synthesia plans a new round with NVIDIA’s Jensen Huang https://techfundingnews.com/synthesia-rejects-adobe-3b-bid-gears-up-3b-funding-nvidia/ .Designing a Successful Agentic AI System https://hbr.org/2025/10/designing-a-successful-agentic-ai-system?utm_source=chatgpt.com .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

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5 days ago
20 minutes 8 seconds

Transform NOW
427. AI's Influence: Manipulation or Masterpiece?

In this episode, host Michael Marchuk chats with Jacob Ward, a seasoned journalist and author who delves deep into the implications of AI and technology on our daily lives. From predicting the future to co-hosting PBS's 'Hacking Your Mind,' Jacob discusses the human mind's vulnerabilities, the ethical implications of AI, and how technology shapes our behaviors. Whether you're worried about AI taking over or just curious about its impact, buckle up for an insightful and thought-provoking discussion.


Here's what we discussed:


The Impact of Technology on Human Behavior

AI and Human Vulnerability

Corporate Responsibility and AI

The Need for Regulation and Cognitive Liberty

The Dangers of AI Manipulation

AI's Role in Targeted Advertising

Ethical Considerations for AI Development


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6 days ago
51 minutes 51 seconds

Transform NOW
426. Weekly Pulse Check on Automation & AI News

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.


News stories covered in this episode:


• WhatsApp changes its terms to bar general-purpose chatbots from its platform https://techcrunch.com/2025/10/18/whatssapp-changes-its-terms-to-bar-general-purpose-chatbots-from-its-platform/

• European small businesses rush into AI without basic digital tools, study shows https://www.reuters.com/business/european-small-businesses-rush-into-ai-without-basic-digital-tools-study-shows-2025-10-08

• From Automation To Emotion: AI’s Real Impact On Advisor-Client Relationships https://wealthsolutionsreport.com/2025/10/21/from-automation-to-emotion-ais-real-impact-on-advisor-client-relationships/

• Amazon hopes to replace 600,000 US workers with robots, according to leaked documents https://www.theverge.com/news/803257/amazon-robotics-automation-replace-600000-human-jobs

• OpenAI Launches “Project Mercury” to Train AI for Investment Banking Automation https://iafrica.com/openai-launches-project-mercury-to-train-ai-for-investment-banking-automation/



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1 week ago
32 minutes 37 seconds

Transform NOW
425. Automation with Purpose: How BCT Group is Redefining Pension Services

In this episode, Brad Hairston talks with Clement Lo, CIO at BCT Group, one of the largest trust companies in Hong Kong. Clement was recently awarded the SS&C Blue Prism Leader of the Year Award, a high honor for an SS&C Blue Prism customer. He explains what this award means to him and his team and the core principles they have followed to achieve so much success with their automation program.

.

What we discussed with Clement:

* All about BCT Group in Hong Kong

* What the Leader of the Year Award from SS&C Blue Prism means to Clement

* The key principles behind BCT’s RPA operating model

* Automation benefits realized

* How automation enables true digital transformation in pension and fund administration and creates competitive advantage

* What’s next for BCT’s automation journey

* Advice to organizations just starting their automation journey

* Leadership lessons learned from BCT’s automation journey

.

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.

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1 week ago
26 minutes 19 seconds

Transform NOW
424. Weekly Pulse Check on Automation & AI News

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

.

News stories covered in this episode:

EU rolls out $1.1 billion plan to ramp up AI in key industries amid sovereignty drive https://www.reuters.com/world/china/eu-rolls-out-11-billion-plan-ramp-up-ai-key-industries-amid-sovereignty-drive-2025-10-08/

.

California becomes first state to regulate AI companion chatbots https://techcrunch.com/2025/10/13/california-becomes-first-state-to-regulate-ai-companion-chatbots/

.

The emerging new job for humans AI just created https://www.fastcompany.com/91408440/why-every-company-needs-an-ai-automation-engineer-and-what-we-actually-do-ai-automation-engineer-hiring

.

The World’s First AI-Powered Minister Tests the Future of Government https://time.com/7324934/albania-ai-minister-diella/

.

The Robot in Your Kitchen

https://time.com/7324233/figure-03-robot-humanoid-reveal/

.

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.

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2 weeks ago
31 minutes 53 seconds

Transform NOW
423. Reinventing Supply Chain Management: Where Humans and AI Co-Create Value

In this episode, Brad Hairston talks with Gaurav Karker from Capgemini and Chris White from scmBLOX, both seasoned career consultants, who explain how automation and AI is transforming supply chain management across industries.

.

What we discussed with Gaurav and Chris:

* An overview of Capgemini’s Intelligent Supply Chain Practice

* How/why Capgemini built an end-to-end supply chain intelligent automation solution on the SS&C Blue Prism platform

* How scmBLOX helps companies with agent-based strategic planning simulation tools

* The importance of a framework around “human-in-the-loop” and all of its variations

* Why digital twin technology is so pervasive and critically important

* Supply Chain areas showing the biggest need for AI agents

* Advancements anticipated in supply chain automation in the years to come

.

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.

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3 weeks ago
36 minutes 54 seconds

Transform NOW
422. Weekly Pulse Check on Automation & AI News

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.


News stories covered in this episode:


• OpenAI wraps $6.6 billion share sale at $500 billion valuation https://www.cnbc.com/2025/10/02/openai-share-sale-500-billion-valuation.html

• Meta will start mining AI chatbot conversations to target users with ads and content https://siliconangle.com/2025/10/01/meta-will-start-mining-ai-chatbot-conversations-target-users-ads-content/

• Deloitte to pay money back to Albanese government after using AI in $440,000 report https://www.theguardian.com/australia-news/2025/oct/06/deloitte-to-pay-money-back-to-albanese-government-after-using-ai-in-440000-report

• Hollywood performers union condemns AI-generated 'actress' Tilly Norwood https://www.reuters.com/sustainability/sustainable-finance-reporting/hollywood-performers-union-condemns-ai-generated-actress-tilly-norwood-2025-10-01/

• OpenAI really, really wants you to start your day with ChatGPT Pulse https://www.theverge.com/ai-artificial-intelligence/785881/openai-really-really-wants-you-to-start-your-day-with-chatgpt-pulse


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3 weeks ago
30 minutes 48 seconds

Transform NOW
421. Gen AI Meets Healthcare: Innovating for the Sake of Patients at Alberta Health Services

In this episode, Brad Hairston talks with Jesse Tutt, Program Director of Intelligent Automation at Alberta Health Services, who explains how his team is innovating with Generative AI to extend the value of their automation efforts and drive even more positive patient outcomes.

.

What we discussed with Jesse:

*Jesse’s personal journey in intelligent automation

*Measuring the human impact of automation in healthcare beyond dollars and hours saved

*Guiding principles of Jesse’s automation team

*How AHS has augmented digital workers with Gen AI

*The importance of prompt engineering

*Balancing innovation speed with the need for rigorous compliance

*How healthcare automation has changed the way Jesse sees people, systems, and technology itself

*LLMs and healthcare advice

*The future of agentic automation at AHS

*Why Alberta Health Services shares their learnings with the broader healthcare community

.

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.

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4 weeks ago
27 minutes 4 seconds

Transform NOW
420. Weekly Pulse Check on Automation & AI News

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

.

News stories covered in this episode:

.

Accenture plans on ‘exiting’ staff who can’t be reskilled on AI amid restructuring strategy

https://www.cnbc.com/2025/09/26/accenture-plans-on-exiting-staff-who-cant-be-reskilled-on-ai.html

.

Google's new open protocol secures AI agent transactions - and 60 companies already support it

https://www.zdnet.com/article/googles-new-open-protocol-secures-ai-agent-transactions-and-60-companies-already-support-it/

.

OpenAI foresees millions of AI agents 'somewhere in the cloud' in just a few years — with human supervision

https://www.msn.com/en-us/money/other/openai-foresees-millions-of-ai-agents-somewhere-in-the-cloud-in-just-a-few-years-with-human-supervision/ar-AA1ME7Zv?ocid=finance-verthp-feeds

.

With AI Agents, 'Memory' Raises Policy and Privacy Questions

https://www.techpolicy.press/forget-me-forget-me-not-memories-and-ai-agents/

.

Bloomberg reports: Foreigners Are Buying US Stocks at Record Pace Despite Trade War https://finance.yahoo.com/news/foreigners-buying-us-stocks-record-093000606.html

.

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.

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1 month ago
28 minutes 26 seconds

Transform NOW
419. Reshaping Healthcare With AI: Insights from Bain & Company

In this episode, Brad Hairston talks with Michael Brookshire and Satty Chandrashekhar, both partners at Bain & Company, who explain how the AI transformation in the healthcare provider sector is progressing. Michael and Satty provide good advice for healthcare executives to consider as they look to utilize AI to positively impact patient outcomes.

.

What we discussed with Michael and Satty:

* Insights from Bain’s Healthcare AI Adoption Index

* Examples of how AI is transforming healthcare

* Where health systems are most focused with their AI efforts

* How the “active patient” approach is impacting healthcare providers

* How providers and payers differ in their AI efforts

* Governance structures in healthcare to mitigate ethical and regulatory concerns

* New business models in healthcare driven by AI

* How to measure the value of AI initiatives

* The strategic questions every healthcare executive should ask before launching an AI initiative

.

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.

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1 month ago
39 minutes 10 seconds

Transform NOW
418. Weekly Pulse Check on Automation & AI News

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

.

News stories covered in this episode:

.

From experiment to impact: why AI agents need governance from day one

https://www.techradar.com/pro/from-experiment-to-impact-why-ai-agents-need-governance-from-day-one

.

Amazon taps agentic AI to help sellers manage inventory, shipments

https://www.retaildive.com/news/amazon-agentic-ai-seller-assistant-inventory-management-shipments/760501/

.

Why AI could make people more likely to lie

https://www.independent.co.uk/news/uk/home-news/ai-artificial-intelligence-lying-research-b2829104.html

.

Anthropic cofounders say the likelihood of AI replacing human jobs is so high that they needed to warn the world about it

https://www.businessinsider.com/anthropic-ceo-warning-world-ai-replacing-jobs-necessary-2025-9

.

Elon Musk says the next version of Grok will be AGI

https://www.the-independent.com/tech/ai-grok-agi-elon-musk-xai-b2828203.html

.

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.

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1 month ago
25 minutes 16 seconds

Transform NOW
417. Seizing the Agentic AI Advantage

In this episode, host Michael Marchuk interviews Lari Hämäläinen, a senior partner at McKinsey and leader of their Quantum Black GenAI and agentic service group globally. Larry discusses key points from his article 'Seizing the AI Advantage' and the role of agents in digital transformation. He provides insights into the challenges and opportunities of generative AI, the persistence of the gen AI paradox, and the nuances of horizontal and vertical AI use cases. Lari also explores the importance of CEO leadership in driving AI transformations, the need for organizational change management, agentic mesh concepts, and the future skill requirements for managing AI-driven systems.


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1 month ago
47 minutes 59 seconds

Transform NOW
416. Weekly Pulse Check on Automation & AI News

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

.

News stories covered in this episode:

.

xAI reportedly lays off 500 workers from data annotation team

https://techcrunch.com/2025/09/13/xai-reportedly-lays-off-500-workers-from-data-annotation-team/

.

Meta’s Elite AI Unit Sparks Tension With Old Guard

https://www.wsj.com/tech/ai/meta-ai-superintelligence-hiring-tension-96c9e993st=x4k7mV&reflink=desktopwebshare_permalink&utm_source=tldrai

.

To Help Workers Losing Their Jobs to AI, OpenAI Is Launching a Jobs Platform Run By AI https://futurism.com/openai-launching-ai-jobs-platform

.

AI Self-preferencing in Algorithmic Hiring: Empirical Evidence and Insights - https://arxiv.org/abs/2509.00462

.

Scientists Created an Entire Social Network Where Every User Is a Bot, and Something Wild Happened –

https://futurism.com/social-network-ai-intervention-echo-chamber

.

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.

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1 month ago
27 minutes 23 seconds

Transform NOW
415. AI Insights From a London Fintech Insider

In this episode, Brad Hairston talks with Tony Clark, the founder and CEO of NextWave Consulting and the host of the London Fintech Podcast. Tony gives his observations on how fintechs and other financial services companies in the UK and Europe are embracing AI to gain a competitive edge.

.

What we discussed with Tony:

*Current transformation priorities for financial services companies in the UK/Europe

*Where AI and automation are building the most traction across financial services

*Establishing the appropriate governance around AI

*Learnings and observations from hosting the London Fintech Podcast

*Niche areas of focus for fintechs

*The momentum around blockchain and crypto adoption in Europe

*How the relationship between traditional financial institutions and fintechs is evolving

.

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.

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1 month ago
36 minutes 53 seconds

Transform NOW
414. Weekly Pulse Check on Automation & AI News

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.


News stories covered in this episode:


• AI agents could make the org chart obsolete. Microsoft's AI product lead explains what might replace it. - https://www.businessinsider.com/agents-kill-org-chart-microsoft-ai-product-lead-hierarchy-structure-2025-8


• The U.S. economy actually grew by nearly a million fewer jobs than previously thought, and ‘AI is automating away tech jobs,’ economist says - https://fortune.com/2025/09/09/bls-revisions-nearly-a-million-fewer-jobs-ai-automating-tech/


• AI expert says it’s ‘not a question’ that AI will take over all jobs—but people will have 80 hours a week of free time - https://fortune.com/2025/09/09/ai-expert-tech-take-over-jobs-careers-record-unemployment-80-hours-free-time/


• OpenAI Executives Rattled by Campaigns to Derail For-Profit Restructuring https://www.wsj.com/tech/ai/openai-for-profit-conversion-opposition-07ea7e25


• The Internet Will Be More Dead Than Alive Within 3 Years, Trend Shows - https://www.popularmechanics.com/science/a65997294/dead-internet-explained/


• Anthropic agrees to pay $1.5 billion to settle author class action https://www.reuters.com/sustainability/boards-policy-regulation/anthropic-agrees-pay-15-billion-settle-author-class-action-2025-09-05/


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1 month ago
30 minutes 31 seconds

Transform NOW
413. AI Employees, Not Contractors: Principles of Building AI Agents

In this episode, host Michael Marchuk talks with Sam Bhagwat, founder and CEO of Mastra, and co-founder of Gatsby.js. Sam is also the author of 'Principles of Building AI Agents.' The discussion covers his extensive background in open-source JavaScript tooling, his current take on building AI agents, and the insights from his book. Find out more about seeing AI agents as employees, the importance of context engineering, the evolution of AI engineering tools, and key challenges in AI agent development. Sam also provides valuable advice for developers and executives navigating the rapidly changing landscape of AI.



-The Evolution of AI Agents and Agent Design

-The role of open source frameworks

-Building and scaling AI Agents

-Challenges and best practices in AI Engineering

-Psychological and cultural barriers for developers

-Agent observability, evaluation, and governance

-Staying grounded amid rapid AI change


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1 month ago
29 minutes 36 seconds

Transform NOW
412. Weekly Pulse Check on Automation & AI News

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

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News stories covered in this episode:

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Meta's AI leaders discuss using Google, OpenAI models in apps, The Information says

https://www.reuters.com/business/metas-ai-leaders-discuss-using-google-openai-models-apps-information-says-2025-08-30/

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First-of-its-kind Stanford study says AI is starting to have a ‘significant and disproportionate impact’ on entry-level workers in the U.S.

https://fortune.com/2025/08/26/stanford-ai-entry-level-jobs-gen-z-erik-brynjolfsson/

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AI Agents Make Up a Third of All Search Traffic Toward Brands, Report Says https://www.cnet.com/tech/services-and-software/ai-agents-are-using-a-third-of-all-search-traffic-meant-towards-brands-report-says/ 

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OpenAI Makes a Play for Healthcare    

https://gizmodo.com/openai-makes-a-play-for-healthcare-2000648210

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How sheer luck made this tiny Caribbean island millions from its web address https://www.bbc.com/news/articles/cn5xdp427veo.amp

.

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.

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2 months ago
25 minutes 27 seconds

Transform NOW
411. Innovations in Edge AI

In this episode, host Michael Marchuk sits down with Sean Hehir, CEO of BrainChip, to explore the latest innovations in AI at the silicon layer and the transformative impact of edge computing.


Here's what we talked with Sean about:

-The evolution of AI from centralized data centers to edge computing

-How BrainChip’s architecture enables AI directly on devices, reducing latency, power consumption, and privacy risks

-Industry applications: automotive, healthcare, aerospace, defense, IoT

-Neuromorphic AI explained: what it is, why it matters

-The future of edge AI: large language models and custom silicon

-Power efficiency breakthroughs: AI chips running on milliwatts vs. traditional GPUs


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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Show more...
2 months ago
24 minutes 40 seconds

Transform NOW
410. Weekly Pulse Check on Automation & AI News

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.


News stories covered in this episode:

  1. MIT report: 95% of generative AI pilots at companies are failing - https://fortune.com/2025/08/18/mit-report-95-percent-generative-ai-pilots-at-companies-failing-cfo/ 

  2. Meta Signs $10 Billion Cloud Deal With Google to Expand AI Capacity https://tech.yahoo.com/ai/articles/meta-signs-10-billion-cloud-211146093.html 

  3. Your doctor is probably using AI and you might not even know it https://www.aol.com/doctor-probably-using-ai-might-160006196.html 

  4. A hacker used AI to automate an 'unprecedented' cybercrime spree, Anthropic says - https://www.nbcnews.com/tech/security/hacker-used-ai-automate-unprecedented-cybercrime-spree-anthropic-says-rcna227309 

  5. Book authors settle copyright lawsuit with AI company Anthropic https://www.livemint.com/companies/news/book-authors-settle-copyright-lawsuit-with-ai-company-anthropic/amp-11756244615553.html   


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2 months ago
24 minutes 27 seconds

Transform NOW
409. Changing the Advisor-Client Relationship with AI

In this episode,host Michael Marchuk interviews Daniel Yoo, the founder of Fin Mate. Daniel shares his extensive academic background and professional experience in finance and technology. Together, they explore the ways AI is transforming the financial advisory space, particularly in operational efficiencies and client-advisor relationships. The discussion covers how AI can enhance personalization, trust, and accessibility while addressing the challenges and ethical concerns surrounding data privacy and industry adoption.


Here’s what we talked with Daniel about: 

-AI's Role in Financial Advisory

-Client-Advisory Relationship Dynamics

-Data Privacy and AI in Finance

-Future of Financial Advisory with AI

-Challenges and Opportunities in AI Adoption


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2 months ago
26 minutes 53 seconds

Transform NOW
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.