In this episode, I dive into one of my favorite leadership books of all time: The Five Dysfunctions of a Team by Patrick Lencioni. This framework is powerful for any organization, but especially in real estate, where independent contractors must work together as a team rather than competitors.

We’ll walk through each dysfunction—absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results—and how flipping them into strengths creates an aligned, high-performing culture. From trust and vulnerability to accountability and shared success, these principles are critical for building strong teams, delivering exceptional client experiences, and sustaining long-term growth.

Whether you’re a CEO, manager, or team leader, this episode will show you why requiring your people to understand The Five Dysfunctions can transform your culture and results.