We chatted with Andrew Hatch about runbooks and when they're terrible, or when they might not suck so bad.

We talked about the politics and trouble with declaring incidents, and how to improve how your organization handles them.

We chatted with Casey Rosenthal about what chaos engineering is and how it’s different (or the same) than resilience engineering.

Colette and Clint talk burnout and why resilience engineering sees so much of it.

We grabbed a room at SRECon and some folks talked to us about Resilience Engineering.

We talk about what shifts in perspective and skills people need in order to really learn from incidents.

We talked about why the resilience engineering community focuses on human factors and not technical ones, and how to talk to a skeptical boss about that.

We talk about our favorite recommendations for someone who's just getting into this whole resilience engineering thing. A small note: Clint's voice is a little low in this one! We tried to do audio magic as much as we could to fix it, but hopefully you'll forgive us with your holiday spirit and we'll do better next time. <3