Send us a textWelcome to a Podcast Takeover Episode of The ZIZO Effect! This week, Dan Smitley takes over as host, flipping the script and putting Jimmy Chebat in the guest seat. In this takeover, Dan doesn’t hold back—he challenges Jimmy with tough questions about gamification, workforce management, and creating more engaging work environments. Episode Overview: With his expertise in workforce management, contact center operations, and strategic thinking, Dan leads a conversat...
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Send us a textWelcome to a Podcast Takeover Episode of The ZIZO Effect! This week, Dan Smitley takes over as host, flipping the script and putting Jimmy Chebat in the guest seat. In this takeover, Dan doesn’t hold back—he challenges Jimmy with tough questions about gamification, workforce management, and creating more engaging work environments. Episode Overview: With his expertise in workforce management, contact center operations, and strategic thinking, Dan leads a conversat...
Ep 11 Winning Workplace Strategies: How Gamification and OBM Drive Success
The ZIZO Effect
1 hour 7 minutes
1 year ago
Ep 11 Winning Workplace Strategies: How Gamification and OBM Drive Success
Send us a textIn this episode of The ZIZO Effect podcast, join host Jimmy Chebat for an engaging discussion with Rich Gold, a distinguished leader, and former President and COO of M&T Bank. Rich brings his extensive experience in organizational behavior management (OBM) and shares how its principles can synergize with gamification to transform workplace strategies.Explore the intersection of OBM and gamification, uncovering how these strategies can coexist to enhance employee engagement a...
The ZIZO Effect
Send us a textWelcome to a Podcast Takeover Episode of The ZIZO Effect! This week, Dan Smitley takes over as host, flipping the script and putting Jimmy Chebat in the guest seat. In this takeover, Dan doesn’t hold back—he challenges Jimmy with tough questions about gamification, workforce management, and creating more engaging work environments. Episode Overview: With his expertise in workforce management, contact center operations, and strategic thinking, Dan leads a conversat...
