“Confidence is hard won and easily lost… so what comes after confidence?” This week I’m joined by David Forde — former Ireland international goalkeeper, Millwall legend, and now executive coach and author of Being the One. David opens up about resilience, transformation and leadership — and what it really takes to keep getting back up, on and off the pitch. Find out more about the work David does here: https://pathfindercoaching.ie/

In this week’s episode of The Workplace Podcast, William Corless sits down with Dr. Karen Bridbord — licensed psychologist, Gottman-certified couples therapist, and author of The Relationship-Driven Leader. Karen blends cutting-edge psychology with organisational behaviour to show how leaders can strengthen workplace relationships for better productivity, resilience, and wellbeing. From navigating conflict to building trust, Karen offers powerful tools every leader can use to transform team dynamics. 💡 Topics covered: • How to complain without blame • Recognising the “Four Horsemen” of toxic communication • Understanding attachment styles at work • Why bids for attention can make or break trust • Practical repair strategies for conflict This episode is packed with real-world insights to help you lead with connection and confidence.

In this episode of The Workplace Podcast, William Corless sits down with Alison Taylor, Clinical Associate Professor at NYU Stern School of Business and author of Higher Ground: How Business Can Do the Right Thing in a Turbulent World. Alison has spent two decades advising multinational companies on risk, corruption, sustainability, human rights, and workplace culture. Her book has been praised as a timely guide for leaders navigating today’s polarized, high-stakes world. 💡 Key insights from this episode: Why the role of business in society has shifted beyond profit The rise of employee activism and what younger generations expect from employers Why “bad apples” aren’t the problem—it’s the system and incentives that matter How leaders can build ethical infrastructure that fosters trust and accountability Why putting human rights at the centre creates a stronger foundation than jargon or KPIs This is an eye-opening conversation on how leaders can move beyond greenwashing and PR to create lasting impact rooted in dignity, respect, and values. 🎙️ Listen now to learn how to lead on higher ground.

In this week's episode of The Workplace Podcast, William Corless sits down with Jennifer Moss—award-winning author of The Burnout Epidemic and Why Work, and one of Thinkers50’s Top 10 management minds. Jennifer delivers incredible insights backed by cutting-edge research from Gallup, Oxford, and Deloitte. Her work helps leaders create workplace cultures that actually work—for performance and people. 🔥 Key insights from this episode: Hope Is a Strategy – Gallup’s newest research says hope is the #1 leadership skill today Purpose Gap – Why 85% of executives feel purpose, but only 15% of employees do Positive Gossip – Talking nicely behind someone’s back can boost innovation, onboarding & morale Social Engineering Isn’t Evil – How to intentionally rebuild culture with small rituals (and why Google slows down lunch lines) The Fear of Obsolescence – AI is creating silent anxiety in teams, and leaders aren’t talking about it The Cloak of Dissension – A genius way to build psychological safety and challenge groupthink 💡 Standout Quote:“We’re trying to galvanize young people for the future of work—but how can they do that if they feel no sense of themselves in that future?” Jennifer’s episode is packed with real-world examples and powerful reframes every leader needs to hear. Find out more about the work Jennifer does here: Why Are We Here - Creating A Work Culture Everyone Wants  

In this week’s episode of The Workplace Podcast, William Corless sits down with Sabina Nawaz, elite executive coach and author of ”You’re the Boss: Become the Manager You Want to Be and Others Need.” Sabina brings incredible credentials - 14 years at Microsoft where she advised Bill Gates and Steve Ballmer directly, plus extensive work with Fortune 500 companies. Her book has received high praise from Adam Grant, Marshall Goldsmith, and Rita McGrath! 📚 🔥 Key insights from this episode: The Container vs Content Mindset - Your job as a manager isn’t the work itself, it’s shaping HOW the work gets done Power Gap Distortions - How your strengths (being direct, confident, strategic) can be misinterpreted as weaknesses (callous, arrogant, manipulative) The ”Ya But” Test - If you’re using too many ”ya buts” to justify your actions, you might be falling into toxic behaviors disguised as nobility Breaking Family Patterns - How childhood dynamics play out in our leadership style years later The Shut Up Muscle - The single biggest communication improvement? Speak less and listen more 💪 💡 Standout Quote: Sabina’s insight about the myth of being exceptional vs excellent really hits home: ”Excellent is producing great work. Exceptional is believing the rules don’t apply to you.” The book also includes a brilliant 360 assessment tool - pure gold for any manager! ⭐ Find out more about Sabina: sabinanawaz.com Support our podcast: patreon.com/WorkplacePodcast Follow us on: LinkedIn: Follow us on LinkedIn TikTok: The Workplace Podcast (@theworkplacepodcast) | TikTok YouTube: William Corless YellowWood - YouTube

This episode's guest is Michael Chad Hoeppner, CEO of GK Training. He joins William to discuss his brilliant book "Don't Say Um: How to Communicate Effectively." Michael brings nearly 20 years of expertise helping people speak well when it matters most - from Columbia Business School to Fortune 500 companies and even former presidential candidates! 🔥 Episode Highlights: The Lego Drill: A game-changing exercise that forces you to slow down and communicate one idea at a time  Silent Storytelling: Unlock vocal variety by exaggerating your physical delivery before adding sound back in The 5 P's of Vocal Variety: Pace, Pitch, Pause, Power, and Placement - your roadmap to engaging communication Breathing Breakthrough: Learn to "put air into action" instead of just "taking a breath" Confidence vs. Competence: Stop chasing the mythical confidence beast and focus on building communication behaviours instead 💡 Key Takeaway: Your voice IS your body. When you engage your physical communication instrument, your words spring to life with natural variety and presence. The book is packed with practical exercises you can start using immediately - from finger walking to tackle verbal tics to mastering the art of strategic pauses. Download the nerves chapter FREE at HOME - Book Published - Don't Say Um | by Michael Chad Hoeppner📚 Find out more about Michael's work: Presentation Skills Training & Executive Coaching Services | GK Training #EffectiveCommunicationsMonth #TheWorkplacePodcast #Communication #Leadership #ExecutivePresence #PublicSpeaking #YellowWood  

Mattering isn’t ”touchy-feely” - it’s as fundamental as eating or sleeping. And in our current challenging times, people need to feel they matter more than ever. In the latest episode of The Workplace Podcast, William Corless sits down with Zach Mercurio to dive deep into his powerful book ”The Power of Mattering: How Leaders Can Create a Culture of Significance.” Zach is a researcher, leadership development facilitator, and speaker who specialises in purposeful leadership and meaningful work. He holds a PhD from Colorado State University and serves as a senior fellow at the Centre for Meaning and Purpose. Episode Highlights: What is Mattering? It’s feeling significant to those around you - knowing the team wouldn’t be complete without you The NAND Model: Notice, Affirm, and show people they’re Needed - three powerful behaviors that make people feel they matter The Traffic Light Check-in: A simple red/yellow/green system that led to 50% reduction in attrition and higher engagement scores The Noticing Book: A brilliant practice of writing down one thing about each team member and following up - ”there’s magic in being remembered” 💡 Key Insight: We add value because we feel valued - not the other way around. When people feel they matter, they develop the confidence and energy needed to perform, innovate, and contribute. Find out more about Zac’s work: www.powerofmattering.com 👉 Want to support the podcast? Check out our Patreon for exclusive content and help us keep bringing you these valuable conversations! For workplace training or consulting, visit: www.yellowwood.ie

In the latest episode of The Workplace Podcast, William Corless sits down with Dr. Tammy Lenski to discuss her groundbreaking book ”The Conflict Pivot: Turning Conflict into Peace of Mind.” Since 1997 Dr. Tammy Lenski has worked with individuals and organizations worldwide as a mediator, executive coach, speaker, and educator. Her work centres on addressing conflict in ongoing personal, team, and business relationships. Tammy has mediated thousands of private, court-affiliated, and online cases. She was in eBay’s first group of online mediators in 1999 and on the first panel of probate court mediators in the U.S. Co-founder of the world’s first master’s degree program in mediation, she has taught conflict resolution and negotiation in four university programmes. Tammy holds a B.A. from Middlebury College, and a master’s and doctorate from The University of Vermont. Prior to her ADR career she was a college vice president and dean. In 2012 the Association for Conflict Resolution recognized Tammy with the Mary Parker Follett award for innovative and pioneering work in the field. Her two books, The Conflict Pivot and Making Mediation Your Day Job, have sold more than 50,000 copies worldwide. In this enlightening conversation, William and Tammy explore: 🔹 Understanding your ”conflict hooks” (competence, autonomy, fellowship, status, reliability, integrity) and how they impact workplace dynamics 🔹 Moving away from ”stuck stories” that keep us trapped in conflict cycles 🔹 How to reclaim your personal agency in conflict situations 🔹 The three essential pivots to achieve peace of mind or resolve conflicts 🔹 Practical techniques for recalibration conversations and cognitive reappraisal 💡 Did you know? Managers spend up to 40% of their time addressing team conflicts! This episode provides invaluable tools to reduce that burden. Find out more about Tammy’s work: https://tammylenski.com/ Download free conflict resolution worksheets from her website! If you enjoyed this episode and would like to see more guests like Tammy, please support us over on Patreon. patreon.com/WorkplacePodcast

On the Workplace Podcast, William Corless reunites with bestselling author Melody Wilding to discuss her incredible new book ”Managing Up” Melody Wilding, Professor of Human Behaviour at Hunter College and named one of Insider’s most innovative career coaches, brings her unique background as a therapist and emotions researcher to help us navigate those crucial relationships with people who have more positional power than us! In this clip, Melody shares brilliant strategies for dealing with micromanagers - including her advice to focus on ”rough drafts” instead of perfection, showing your work early to give them the input they crave while preserving your sanity! 💡 Episode Highlights: Discover why managing up is about creating conditions for YOUR success (not just making your boss’s life easier!) Learn about the essential ”alignment conversation” that builds mutual understanding Unlock the secrets of communication styles and how to adapt without losing yourself Master the art of setting boundaries without burning bridges Create your own ”me manual” to help others work better with you Find out more about the work Melody does and purchase her book here: On the Workplace Podcast, William Corless reunites with bestselling author Melody Wilding to discuss her incredible new book ”Managing Up” Melody Wilding, Professor of Human Behaviour at Hunter College and named one of Insider’s most innovative career coaches, brings her unique background as a therapist and emotions researcher to help us navigate those crucial relationships with people who have more positional power than us! In this clip, Melody shares brilliant strategies for dealing with micromanagers - including her advice to focus on ”rough drafts” instead of perfection, showing your work early to give them the input they crave while preserving your sanity! 💡 Episode Highlights: Discover why managing up is about creating conditions for YOUR success (not just making your boss’s life easier!) Learn about the essential ”alignment conversation” that builds mutual understanding Unlock the secrets of communication styles and how to adapt without losing yourself Master the art of setting boundaries without burning bridges Create your own ”me manual” to help others work better with you Find out more about the work Melody does and purchase her book here: https://melodywilding.com/books/ If you enjoy our podcast, you can now support us through our Patreon! patreon.com/WorkplacePodcast If you enjoy our podcast, you can now support us through our Patreon! patreon.com/WorkplacePodcast

In the latest episode of The Workplace Podcast, William Corless sits down with Dr. Carol Kauffman, internationally recognised as the #1 leadership coach by Marshall Goldsmith and ranked among the top eight coaches globally by Thinkers50! Carol returns to the podcast to discuss ”Neutralising Toxic Workplace Experiences” and shares powerful insights including: The PEAK framework for managing toxic situations (Physiology, Environment/Ecosystem, Affect, Knowledge) How to recognise when a workplace becomes truly toxic vs. just challenging The PURE approach to emotional regulation (Perceive, Understand, Regulate, Express) Four strategic stances for responding to difficult interactions (lean in, lean back, lean with, don’t lean) Creating ”safe ecosystems” within larger toxic cultures Find out more about Carol’s work here: https://carolkauffman.com/ Check out her book https://rtlinstitute.com/ Loving the podcast? Support us on our new Patreon page! https://www.patreon.com/c/workplacepodcast/membership

In this episode of The Workplace Podcast, William Corless sits down with Kweilin Ellingrud, Director of McKinsey Global Institute and Chief Diversity Officer for McKinsey Globally, to discuss her newly released book ”The Broken Rung”! Just launched on 11th March, this timely book (co-authored with Lareina Yee and Maria Del Mar Martinez) couldn’t be more perfect for International Women’s Day month. Our conversation explores: Why the ”broken rung” at the entry level impacts more women than the glass ceiling How experience capital compounds across your career What makes an organisation truly healthy for career growth The power of bold moves vs early moves in your career journey Ways to combat workplace biases that hold women back Kweilin shares practical strategies to overcome career obstacles and build the skills needed for success in today’s changing workplace. Whether you’re early in your career or helping others navigate theirs, this episode offers invaluable insights! Find out more about Kweilin’s work and order the book here: https://www.mckinsey.com/featured-insights/mckinsey-on-books/the-broken-rung

In this episode William Corless sits down with Harvard Kennedy School researcher Siri Chilazi to discuss her ground-breaking book ”Make Work Fair: Data-Driven Design for Real Results.”  Siri shares fascinating insights on building fairness into workplace systems by design, including: Why designing for fairness creates better systems that benefit everyone  Why changing hearts and minds isn’t enough - we need to change systems and processes How executive compensation can drive fairness from the top The powerful ”opt-out” approach to promotions that levels the playing field Why babysitting expenses for networking events matter more than you think Siri explains how making work fair isn’t just the right thing to do - it’s essential for building high-performing organizations where everyone can thrive!  Find out more about Siri’s work: https://makeworkfair.com/authors/ Purchase the book: https://sirichilazi.com/

In this episode of The Workplace Podcast, William Corless sits down with Erin Clark to discuss her book ”Leading Through, Activating the Soul, Heart and Mind of Leadership” co-authored with her father and brother. Erin is the Managing Director and U.S. National Leader for Deloitte Human Capital Consulting’s Leadership Offerings with 20+ years experience as an executive coach, advisor, and facilitator. She believes strongly in the work of leadership to activate human potential and create thriving people and organizations. During this episode William and Erin delve into many fascinating topics including: The shift from ”power over” to ”leading through” leadership How organizations can overcome decision-making bottlenecks The cycle of virtue that guides boundary conditions Why leaders should be teachers who facilitate learning How to bring illumination to combat organizational darkness Find out more about Erin and her work here: www.leadingthroughinstitute.com

In this episode of The Workplace Podcast, William Corless sits down with Professor Karthik Ramana to explore his fascinating new book ”The Age of Outrage” and discuss how leaders can effectively manage in these polarized times. Key highlights from this thought-provoking conversation: Understanding the roots of outrage and why ”history is not destiny” The four-step framework for managing in the age of outrage How leaders can use different sources of power effectively Building organisational capacity through delegated decision-making The importance of developing judgment in leadership Professor Ramana brings unique insights from his experience leading a program for 1,000+ public leaders from 120 countries at Oxford’s Blavatnik School of Government. His perspective on turning down the temperature in heated situations and building lasting leadership capacity is particularly valuable for today’s challenging environment.

In this eye-opening episode of The Workplace Podcast, William Corless sits down with Dr. Sandra Matz, Associate Professor at Columbia Business School and Director of the Center for Advanced Technology and Human Performance, to discuss her fascinating new book about taking control of our digital lives! Episode Highlights: Take Control of your Data: Learn how to manage and protect your digital footprint Shape Tech to Benefit All: Discover how technology can be a force for positive change Critical Thinking When Using Tech: Why we need to be more thoughtful about our digital choices Understanding Psychological Profiling: How our digital breadcrumbs reveal our psychology Reflecting on Your Tech Use: Tools and insights for examining your relationship with technology Sandra brings her unique expertise in computational social science and psychology to help us understand the hidden relationships between our digital lives and our behaviour. Whether you’re a leader, professional, or simply someone who uses technology, this episode offers valuable insights on taking back control of your digital identity. Special thanks to Harvard Business Publishing for providing an advance copy of this important book!  Purchase the book here: https://www.mindmasters.ai/ Find out more about the work Sandra does here: https://www.human-performance.ai/

In this week’s episode of The Workplace Podcast, William Corless sits down with workplace expert and author Christine Armstrong, ranked 6th among the world’s top 50 future of work influencers! Christine is a brilliant researcher, writer, and vlogger who shares eye-opening insights about the realities of combining work and parenthood. Her book ”The Mother of All Jobs: How to Have Children and a Career and Stay Sane(ish)” draws from six years of interviews with working parents, employers, and experts. Key insights from this fascinating conversation include: Why the ”having it all” myth needs updating for our always-connected era The different models of working parent partnerships (Alpha-Alpha, Alpha-Beta) How to manage the invisible ”mental load” of parenting Why location and community matter more than we think Practical strategies for making work and family life sustainable Christine’s key takeaway: ”There’s a season for everything - we don’t return to how we were before, we go forwards.” Find out more about the work Christine does here: In this week’s episode of The Workplace Podcast, William Corless sits down with workplace expert and author Christine Armstrong, ranked 6th among the world’s top 50 future of work influencers! Christine is a brilliant researcher, writer, and vlogger who shares eye-opening insights about the realities of combining work and parenthood. Her book ”The Mother of All Jobs: How to Have Children and a Career and Stay Sane(ish)” draws from six years of interviews with working parents, employers, and experts. Key insights from this fascinating conversation include: Why the ”having it all” myth needs updating for our always-connected era The different models of working parent partnerships (Alpha-Alpha, Alpha-Beta) How to manage the invisible ”mental load” of parenting Why location and community matter more than we think Practical strategies for making work and family life sustainable Christine’s key takeaway: ”There’s a season for everything - we don’t return to how we were before, we go forwards.” Find out more about the work Christine does here: https://www.armstrongpartners.co.uk/christine-armstrong

🎙️ In this week’s episode of The Workplace Podcast, William Corless sits down with Karin Hurt to discuss her powerful new book ”Powerful Phrases for Dealing with Workplace Conflict” 📚 Karin is the founder and CEO of Let’s Grow Leaders, a global leadership development firm known for practical tools and leadership programs that stick. As a former Verizon Wireless executive and Inc. Magazine’s great leadership speaker, Karin brings deep expertise in navigating workplace dynamics. During this enlightening conversation, William and Karin explore: The four dimensions of constructive conflict 🤝 The game-changing INSPIRE method for accountability conversations Practical approaches for handling competing goals in matrix organizations How to transform chronic complainers into solution-focused teammates Body language tips that can make or break difficult conversations Plus, get insider tips on how to move from destructive to constructive conflict using Karen’s ”GOAT” (Greatest Of All Time) powerful phrases! 💡 Find out more about Karin’s work: www.letsgrowleaders.com Download the free companion guide for the book! https://letsgrowleaders.com/conflict-and-collaboration-resource-center/

In our latest episode of The Workplace Podcast William Corless is joined in conversation by Dr. Elizabeth Moran to discuss her book ”Forward: Leading Your Team Through Change.”  Elizabeth is an experienced leader, consultant and speaker, providing neuroscience-based guidance to successfully navigate change. Prior to starting Elizabeth Moran Transformation, she was Vice President of Global Leader, Team and Organization Development at ADP. She has held talent development roles at Bloomberg, Lehman Brothers, Getty Images and Time, Inc. She holds a master’s and doctorate in clinical psychology from California Institute of Integral Studies, a PCC level certification from the International Coaching Federation, and a certification as a neuro transformational coach. In this episode, William and Elizabeth dive deep into many valuable insights including: Understanding the neuroscience of change resistance The three priorities of change leadership How to conduct effective turnaround conversations Building resilience in teams during transitions Leveraging strengths-based approaches to change And much more! Find out more about Elizabeth’s work here: www.elizabethmorantransformation.com

In this episode of The Workplace Podcast, William Corless sits down with crisis communications expert Professor Paul Argenti of Dartmouth’s Tuck School of Business! Professor Argenti is a prolific thought leader who has taught at Harvard Business School, Columbia Business School, and authored the definitive textbook ”Corporate Communication” (now in its 8th edition!). Professor Argenti shares invaluable insights from his decades of experience, including: The difference between a drama and a real crisis Why 85-90% of crises could be prevented with proper preparation The crucial first steps when crisis hits How to build trust with stakeholders before trouble strikes Real examples of crisis communications done right (and wrong!) Key takeaway: ”The very first thing you do is admit that whatever happened, happened, and if you are responsible, say that you’re sorry.”

In this episode William is joined in conversation by Brian Hancock, Partner at McKinsey & Company and one of the global leaders of McKinsey’s talent work. They discuss the compelling book ”Power to the Middle: Why Managers Hold the Keys to the Future of Work.” Through his research and client service, Brian focuses on connecting workers to opportunities, building their skills, and improving their day-to-day experience on the job. During this episode William and Brian explore many fascinating topics including: Why cutting middle management can be dangerous The role of managers as ”super connectors” in hybrid work Understanding the real reasons behind employee attrition How to combat manager burnout Re-bundling roles in the age of AI The three types of purpose that drive engagement There are many practical insights to be gained from this episode that will help both leaders and managers thrive in today’s evolving workplace. Find out more about the book and Bryan’s work here: https://www.mckinsey.com/featured-insights/mckinsey-on-books/power-to-the-middle