Preparing for AI Agents and Consumer Shifts with Fawad Baig, Fawad Baig, Retail Industry Leader for Canada, Accenture

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The Voice of Retail

Michael LeBlanc

518 episodes

4 days ago

The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2025 M.E. LeBlanc & Company Inc. All Rights Reserved.

All content for The Voice of Retail is the property of Michael LeBlanc and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Preparing for AI Agents and Consumer Shifts with Fawad Baig, Fawad Baig, Retail Industry Leader for Canada, Accenture

The Voice of Retail

29 minutes

2 months ago

Preparing for AI Agents and Consumer Shifts with Fawad Baig, Fawad Baig, Retail Industry Leader for Canada, Accenture

This episode of The Voice of Retail features Fawad Baig, Retail Industry Lead for Canada with Accenture, as we explore Accenture’s new global report (with Canadian content) on AI-powered consumer engagement. From the startling rise in uncertainty among Canadians to the growing trust in generative AI for shopping and decision-making, Fawad shares why this shift matters for brands and retailers. We discuss loyalty, AI agents, ethical AI, and the strategies retailers need to thrive in this transformative moment.