In this episode of the Veterinary Ledger Podcast, powered by Granite Peak Veterinary Advisors, Andrew Diner, CEO of Rhino Facilities, shares his journey from cleaning kennels to creating and leading a company specialized in veterinary facility maintenance and equipment repair. He outlines Rhino Facilities' comprehensive services, including a proactive ticketing system, facility equipment repair, and preventative maintenance, aimed at reducing the stress on hospital managers. Andrew also discusses the company's expansion into construction, designing, and building veterinary hospitals. He emphasizes the importance of having expertise to manage veterinary facility projects to avoid costly mistakes. The episode provides insights into the logistical and operational challenges within the veterinary industry and how Rhino Facilities addresses these issues with a focus on white-glove service.

00:00 Introduction to the Veterinary Ledger Podcast

00:27 Meet Andrew Diner: CEO of Rhino Facilities

00:43 Andrew's Journey in Veterinary Medicine

03:22 The Birth of Rhino Facilities

05:06 How Rhino Facilities Supports Veterinary Practices

10:04 Subscription Model and Services

15:34 Construction and Renovation Services

18:29 Challenges in Veterinary Practice Management

19:20 Conclusion and Contact Information