The brains behind Ayna bring you this first-of its kind podcast series with esteemed leaders from across the industrial sector. These in-depth conversations lift the lid on how success is cultivated in The Titanium Economy. Hear their first-hand experiences, expertise, strategies, and more. Visit www.titaniumeconomy.com for more
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The brains behind Ayna bring you this first-of its kind podcast series with esteemed leaders from across the industrial sector. These in-depth conversations lift the lid on how success is cultivated in The Titanium Economy. Hear their first-hand experiences, expertise, strategies, and more. Visit www.titaniumeconomy.com for more
How can manufacturers establish digital authority without disrupting traditional distribution?
In this episode, Nidhi Arora, Vice President, Ayna, talks with Paul Miller, former head of global e-commerce at Grainger, who helped turn it into a digital powerhouse. From CD-ROM catalogs to advanced e-commerce platforms, Miller shares how Grainger embraced digital tools to enhance customer engagement. He explores the evolving manufacturer-distributor dynamic and why manufacturers must take charge of their digital presence. As tech-savvy professionals reshape the workforce, Miller highlights a step-by-step approach to digital adoption that delivers real results.
Paul Miller led Grainger’s e-commerce expansion, making it one of the largest industrial digital platforms. His expertise in customer-centric digital strategies has been pivotal in Grainger’s transformation and broader industrial digitalization.
Discussion Points
Grainger’s early digital adoption and customer focus fueled its e-commerce success. Paul Miller shares key lessons.
B2B can learn from B2C—merchandising and tech help overcome skepticism and drive digital adoption.
Manufacturers must own their digital presence to stay competitive in an evolving market.
Industrial tech is rapidly evolving—Chicago event will explore key digital transformation trends.
For More Information
Paul Miller LinkedIn
Grainger
Ayna.AI Website
Nidhi Arora LinkedIn
The Titanium Economy Podcast
The brains behind Ayna bring you this first-of its kind podcast series with esteemed leaders from across the industrial sector. These in-depth conversations lift the lid on how success is cultivated in The Titanium Economy. Hear their first-hand experiences, expertise, strategies, and more. Visit www.titaniumeconomy.com for more
