🎙️ In this episode, I sit down with Cindy Clare, Chief Operating Officer and Partner at Bell Partners, to talk about leadership, operational excellence, and what it takes to run one of the largest multifamily portfolios in the United States.

With over 40 years of experience in real estate and property management, Cindy is a true industry icon. She oversees the operations of more than 85,000 apartment homes across the country — managing everything from community operations and maintenance to lease-ups, client relationships, customer experience, and innovation. Her leadership has shaped the resident experience, investor returns, and organizational culture at every level, from the site team to the corporate office.

What makes this conversation so powerful is Cindy’s big-picture perspective. She shares hard-earned lessons on leadership, how successful organizations deliver value to every stakeholder, and why property management is not just a service — it’s a strategic driver of value creation. Cindy also discusses how Bell Partners is pushing the industry forward by combining operational discipline with a relentless focus on residents, investors, and associates alike.

In this episode, we dive into:

(1) What it takes to operate at scale across 85,000+ apartment homes

(2) How to balance stakeholder needs — from residents to investors — without compromise

(3) Leadership lessons from four decades in the multifamily industry

(4) Why property management is the foundation of long-term success in real estate

Cindy’s story is one of experience, vision, and impact. From leading major organizations to serving as Chairman of the National Apartment Association and being inducted into the NAA Hall of Fame, she offers unparalleled insights into what makes great companies—and great leaders—stand out in this business.

🟢 Now streaming on Spotify, Apple Podcasts, and wherever you listen.