Driving Business Value through IT with:
 - Chris Byrne - The ITSM Consultancy
 
 - Amy Gavin - Director of Service Delivery (UK & Europe) - Savills
 
  - David Barrow – Independent Consultant & Author
 
  - Rob York - Senior Engagement Manager - ServiceNow
 
  - Simon Reeves - Associate Director, Service Delivery & Management - EBRD