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The Secret Serviced Podcast
Mark Winship
89 episodes
8 hours ago

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 


Hit subscribe and join the journey where the secrets of hospitality come to life and where there is NEVER A DULL MOMENT!


Please also follow on Instagram @secretservicedpodcast 


Hosted on Acast. See acast.com/privacy for more information.

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Entrepreneurship
Business,
Investing
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All content for The Secret Serviced Podcast is the property of Mark Winship and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 


Hit subscribe and join the journey where the secrets of hospitality come to life and where there is NEVER A DULL MOMENT!


Please also follow on Instagram @secretservicedpodcast 


Hosted on Acast. See acast.com/privacy for more information.

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Entrepreneurship
Business,
Investing
Episodes (20/89)
The Secret Serviced Podcast
27. Full On Springwatch & What Happened to the Honeymoon Period?

🎙️ NEW EPISODE ALERT – #27: “Full On Springwatch & What Happened to the Honeymoon Period?” 🦊💍


This week we’re talking:


🌲 Unexpected networking… in the woods?!

🏠 Accessibility conundrums and drainage drama at Eton House (plus our wild plans for Springwatch-style wildlife cams!)

😅 Mark’s unique approach to constructive criticism

🧹 Cleaner chaos — where’s the honeymoon period gone?

💰 Winter’s coming, so it’s all about revenue strategies that keep those long-term bookings rolling in.


Tune in for laughs, lessons, and a little behind-the-scenes chaos from the serviced accommodation world!


👉 Like, follow, and subscribe for more real talk on property, business, and all the madness in between.


📲 Follow us on Instagram & YouTube: @secretservicedpodcast

#SecretServicedPodcast #ServicedAccommodation #PropertyPodcast #BehindTheStays #HospitalityLife @airhostcleanltd @airhostforyou @bbcspringwatch @luke_jellicoe


Hosted on Acast. See acast.com/privacy for more information.

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8 hours ago
45 minutes 19 seconds

The Secret Serviced Podcast
26. Calling 999 & Meeting Builders In A Pub Car Park

🎙️ Episode 26 – "Calling 999 & Meeting Builders in a Pub Car Park"

Season 3 of The Secret Serviced Podcast


This week’s episode is a rollercoaster of property updates, planning headaches, and a touch of chaos from the frontline of hospitality. Mark and Caroline kick things off with the latest developments at Sefton Place, including the final piece of the planning jigsaw – biodiversity net gain. With any luck, this could be the last hurdle before full steam ahead on their exciting Arundel project.


Things take an unexpected turn when Mark recounts the surreal experience of meeting a potential builder in a pub car park, proving that in property, connections can happen in the most unlikely places. The pair also dive into the branding and logo design process for Sefton Place, exploring how to visually capture the identity of a luxury aparthotel in the heart of the South Downs.


But not all updates are glamorous. Caroline shares a shocking story about dealing with an abusive guest at Eton House—and how it uncovered a serious case of negligence from the local council. The conversation sheds light on the realities of managing serviced accommodation, guest safety, and the importance of standing up for professional standards.


To round off the episode, we have insights from Lisa's revenue management training with @bnbboosts, discussing the latest strategies for optimising occupancy and profitability across the Gateway Accommodation portfolio.


Full of humour, honesty, and lessons from the trenches, this episode blends behind-the-scenes stories with valuable takeaways for anyone navigating the serviced accommodation world.


Hosted on Acast. See acast.com/privacy for more information.

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1 week ago
33 minutes 52 seconds

The Secret Serviced Podcast
25. Bamboozled By Finance & Robot Lawnmowers

🎙 Episode 25 — “Bamboozled by Finance & Robot Lawnmowers” 🤖💸


From spreadsheets that make your head spin to lawnmowers that seem to have developed free will… we are back with another dose of real-life hospitality mayhem.

This week we tackle the mysteries of money management, investor logic, and why tech (no matter how clever) still needs a human touch.


Expect a few laughs, a few lightbulb moments, and the odd rogue robot on the loose.


🎧 Tune in to Season 3, Episode 25 wherever you get your podcasts — and remember, if you are feeling bamboozled, you are in good company.


#SecretServicedPodcast #ServicedAccommodation #HospitalityLife #BehindTheScenes #PropertyBusiness #ShortStaySuccess #RobotLawnmower #FinanceFails #StaycationLife #EntrepreneurHumour #HostsOfInstagram


Hosted on Acast. See acast.com/privacy for more information.

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4 weeks ago
41 minutes 23 seconds

The Secret Serviced Podcast
24. When Smart Locks Go Dumb & Getting To Grips With Our Cesspit

🔑 When Smart Locks Go Dumb & Getting To Grips With Our Cesspit 💩


From locks that ran out of battery for the first time in 3 years to the glamorous world of off-mains drainage at Sefton Place… this week we are keeping it real.

Episode 24 of Season 3 is live now! Tune in for behind-the-scenes wins, fails, and a few lessons you will not want to miss.


👉 Follow us for more real talk from the world of serviced accommodation and hospitality.

👉 Click the link in bio for exclusive behind-the-wall content on YouTube.


#SecretServicedPodcast #StaycationGateway #HospitalityLife #ServicedAccommodation #PodcastSeason3


Hosted on Acast. See acast.com/privacy for more information.

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1 month ago
41 minutes 37 seconds

The Secret Serviced Podcast
23. Skin Fades & Parking A Lamborghini

🚗✨ Skin Fades & Parking A Lamborghini (S3E23)


From a new listing going live before we were ready 🙈 to updates at Sefton Place, a cracking new property valuation, and possibly the most laughable guest review we have ever received… this one has it all.


The action is heating up at Sefton Place this week, and you do not want to miss it 👀


🎥 Head to our YouTube channel (link in bio) to catch the full episode and join the ride!


#SecretServicedPodcast #ServicedAccommodation #PropertyInvesting #BehindTheScenes #HospitalityBusiness


Hosted on Acast. See acast.com/privacy for more information.

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1 month ago
38 minutes 56 seconds

The Secret Serviced Podcast
22. Big Shoes To Fill & Stress Bananas

✨ Episode 22 is out now — and honestly, this might be one of my favourite conversations of the season.


Big Shoes To Fill & Stress Bananas 🎙️ is a chance to meet our incredible VA, Marianna, who works behind the scenes keeping our guests happy and our business running smoothly.


She is such a talent — thoughtful, professional, and full of heart — and this episode gives a rare insight into what it is really like to work as a Virtual Assistant in the Philippines. 🌏


From hospitality studies at university, to balancing family life with night shifts, to the joys (and challenges) of helping guests from halfway across the world… this chat is honest, funny, and eye-opening.


🎧 Tune in now and get to know the person who proves that distance is no barrier to making a huge impact.


👉 Link in bio to listen.


Hosted on Acast. See acast.com/privacy for more information.

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1 month ago
37 minutes 33 seconds

The Secret Serviced Podcast
21. Naked Ramblers & Misspelt Tattoos

🚨 NEW EPISODE ALERT! 🚨


Season 3 • Episode 21 — “Naked Ramblers & Misspelt Tattoos” 👀🎙️


Yes… you read that right. This week on The Secret Serviced Podcast:


🏃‍♂️ Mark shares his completely unexpected chance encounter with a naked jogger (yes… fully naked).

⭐ We unveil our brand-new Guest Review Tracker — helping us step up our game and respond to guest feedback faster than ever.

🧠 Our tried-and-tested process for training, developing, and “graduating” our superstar Virtual Assistants.

💆‍♀️ And we get real about self-care — why looking after your mental and physical well-being is absolutely essential when you are growing a business.

Expect laughs, lessons, and maybe a little oversharing. 😅


🎧 Listen now wherever you get your podcasts and catch up on all the chaos, strategies, and behind-the-scenes moments from the world of serviced accommodation.


💡 Giveaway time! Don't forget — follow @staycation.gateway on Instagram to enter our £2,000 competition! 🏆


#SecretServicedPodcast #StaycationGateway #ServicedAccommodation #ShortTermLets #AirbnbHosting #PropertyInvesting #Aparthotels #GuestExperience #HospitalityBusiness #PodcastLife #UKStaycations #EntrepreneurLife


Hosted on Acast. See acast.com/privacy for more information.

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1 month ago
29 minutes 39 seconds

The Secret Serviced Podcast
20. Leaky Fire Alarms & Unlucky Room 13

🎙️ New episode of The Secret Serviced Podcast is LIVE! 🚀


This week we are:


🍏 Dreaming big with plans for our very own orchard at Sefton Place (and yes… a jam & chutney range is coming 👩‍🍳)

📶 Talking smart wifi hacks and how adding data capture can seriously level up your guest experience

🔥 Dealing with a little fire alarm drama at Eton House (spoiler: Mark definitely lost more sleep than the guests 😅)

🏖️ Celebrating the UK staycation boom and why we are so passionate about keeping things local

❤️ Plus, a totally honest chat about the joys and chaos of working together as a couple…

🎧 Tune in, laugh with us, learn with us, and see what goes on behind the scenes in the wild world of serviced accommodation!


👉 And do not forget… follow @staycation.gateway on Instagram to enter our epic £2,000 giveaway 🏆

Because who doesn't love free holidays?!


#SecretServicedPodcast #StaycationGateway #ServicedAccommodation #UKStaycations #PropertyInvesting #Aparthotels #SeftonPlace #EtonHouse #PodcastLife #PropertyEntrepreneurs #BehindTheScenes


Hosted on Acast. See acast.com/privacy for more information.

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2 months ago
41 minutes 16 seconds

The Secret Serviced Podcast
19. Barefoot DIY & Getting Frisky In The Shower

Season 3, Episode 19 – “Barefoot DIY & Getting Frisky in the Shower” 🎙️


This week on The Secret Serviced Podcast, Mark and Caroline are back with another behind-the-scenes update from our serviced accommodation and aparthotel journey.


🔑 In this episode:


  • 🏰 Sefton Place Update – we have been knee-deep in R&D surveys, finalising concept plans, and getting close to an agreed spec on our state-of-the-art heating and cooling system. Think fancy air con, but with an environmentally friendly twist!
  • 👥 Team Restructure at Gateway Accommodation – how we are reshaping roles within the business to drive efficiency, growth, and a smoother operation.
  • 💷 Refinancing Serviced Accommodation – a deep dive into securing a commercial valuation, what the process looks like, and how it impacts scaling.


💡 Side note: apologies for the echo (you will hear what we mean) – we recorded in one of the grand reception rooms at Sefton Place with ceilings higher than our Airbnb occupancy rates. We did promise to keep bringing you updates no matter where we were, so sometimes that means trading studio-quality sound for a slice of real life.

Also… did anybody notice Mark very confidently calling this Episode 18? Turns out it is actually Episode 19! 🤦‍♂️ (Keeping it professional as always…)


👉 Don't forget to subscribe to our new YouTube channel @secretservicedpodcast - link in bio for full video episodes and exclusive updates.


#ServicedAccommodation #Aparthotel #PropertyInvestment #HospitalityBusiness #ScalingUp #SecretServicedPodcast


Hosted on Acast. See acast.com/privacy for more information.

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2 months ago
37 minutes 31 seconds

The Secret Serviced Podcast
18. Splash The Cash & Cross Your Fingers

S3 EP18: Splash The Cash & Cross Your Fingers 💸🤞


In this week’s episode of The Secret Serviced Podcast, we lift the lid on the realities of running and scaling serviced accommodation and aparthotels — and this one is packed.


🏰 Sefton Place update – more rip-out work, meeting a potential builder, and yes… yet more surveys!


🛎 Our origin story – how we got started in serviced accommodation back in 2018 with a title split strategy that turned out to be a game-changer.


📊 Lessons learned – the common pitfalls we see people make when scaling SA or moving into aparthotels, and how to avoid overleveraging, poor financial planning, and operational headaches.


This one’s a mix of storytelling, straight-talking business advice, and plenty of laughs from the trenches.


📲 Click the link in our bio to watch the full episode on YouTube and subscribe for more BTS from Sefton Place.


🎧 Listen on Apple Podcasts & Spotify – link in bio.


#SecretServicedPodcast #ServicedAccommodationUK #ShortTermRentals #AirbnbBusiness #AparthotelLife #HotelRenovation #SeftonPlace #PropertyInvestingUK #StaycationUK #BehindTheBookings #STRCommunity #BoutiqueHotelDream #HospitalityBusiness


Hosted on Acast. See acast.com/privacy for more information.

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2 months ago
50 minutes 6 seconds

The Secret Serviced Podcast
17. King Of The Swingers & Distracted By Kites

S3 EP17: King Of The Swingers & Distracted By Kites 🏗️🪁


This week on The Secret Serviced Podcast, we are back with another dose of behind-the-scenes madness from the world of serviced accommodation and aparthotel life – and this one has a bit of everything…


🏰 Sefton Place Update – Caroline and I are getting properly hands-on with the rip-out, meeting potential builders, and finding out (yet again) that this project needs even more surveys than we planned for…


👩‍💻 Meet Jennifer – our brand new virtual assistant is flying through her training programme! We dive into what we covered this week, including the truth about Online Travel Agent platforms, which ones we prefer, and why.


🤦‍♂️ The Guest from Hell – sometimes you dig your heels in, sometimes you cut your losses. This one taught us a few lessons about knowing when to pull the plug.


📲 Click the link in our bio to watch the full episode on our brand new YouTube channel @secretservicedpodcast and follow us here for more unfiltered property stories, hotel updates, and hospitality life insights.


#SecretServicedPodcast #ServicedAccommodationUK #PropertyPodcast #ShortTermRentals #HospitalityLife #HotelRenovation #SeftonPlace #AparthotelBusiness #PropertyInvestingUK #VirtualAssistantTraining #AirbnbBusiness #OTAPlatformsExplained #GuestFromHell #STRCommunity #StaycationUK


Hosted on Acast. See acast.com/privacy for more information.

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3 months ago
36 minutes 30 seconds

The Secret Serviced Podcast
16. No Help From The Police & The Airbnb Killer


S3 EP16: No Help from the Police & the Airbnb Killer 😳🚨


This week on The Secret Serviced Podcast, we are diving into one of the most intense situations we have ever faced as serviced accommodation operators — and trust us, this one is wild…


We share the full story of the guest who refused to leave Eton House, what happened when we involved the police, and how Children’s Services got dragged into the mix. It is a real insight into the dark side of running serviced accommodation — and how we navigated it while keeping our team and other guests safe.

BUT… it is not all drama.


We are also giving you a first-look preview of something huge we have been building behind the scenes: Staycation Gateway — our new direct booking platform we have described (only slightly cheekily) as “the Airbnb killer.”


Launching at the end of August, this platform is designed to give control back to hosts and property owners.


🎉 As a thank-you to our loyal podcast listeners, we are inviting you to list your holiday-let completely free of charge. Just drop us a message on Instagram @secretservicedpodcast and we will send you the info — before we open it up to the public.


🎙️ The Secret Serviced Podcast is your all-access pass to the messy, magical, and often mad world of UK serviced accommodation and short-term rentals. We share the real stories — wins, losses, lessons, and what really goes on behind the booking.


📲 Click link in Bio to Subscribe to our new YouTube channel


#SecretServicedPodcast #AirbnbKiller #StaycationGateway #ServicedAccommodationUK #ShortTermRentalBusiness #PropertyPodcastUK #EtonHouseIncident #HolidayLetPlatform #AirbnbAlternatives #DirectBookingsUK #STRCommunity #BehindTheBookings #HospitalityLife #PropertyDrama #SAOperatorLife #UKHostsUnite


Hosted on Acast. See acast.com/privacy for more information.

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3 months ago
31 minutes 52 seconds

The Secret Serviced Podcast
15. Eye-Watering Fees & Sharing Our Kitchen With Wildlife

S3 EP15: Eye-Watering Fees & Sharing Our Kitchen with Wildlife 🐿️😳


This week’s episode is a juicy one…


We are back with a Sefton Place update and some hard truths about the hidden costs of development that can seriously derail your project if you are not prepared. These are the fees no one talks about — and they add up fast. 👀


We also chat about why talking to people matters more than spreadsheets, and how building real relationships has already paid dividends at Sefton.

Meanwhile, we are running a multi-million pound serviced accommodation business — and with that comes growing pains. We are making some big changes to our team structure to stay laser-focused on high-value tasks that actually move the needle. 💥


🎧 You can now watch full episodes on our brand new YouTube channel or listen on your podcast app of choice!


🎙️ About the Podcast:

The Secret Serviced Podcast lifts the lid on what it really takes to build and scale a successful UK serviced accommodation business. No fluff, no filters — just honest conversations, real numbers, and everything they do not teach you in the training courses.


📲 Follow us for more unfiltered insights: @secretservicedpodcast

▶️ Check out our new YouTube channel for behind-the-scenes content & full video episodes

🎧 Listen on the go here: https://tr.ee/wd2QnIQgxJ


#SecretServicedPodcast #ServicedAccommodation #PropertyPodcast #UKPropertyInvesting #SAOperatorLife #AirbnbBusiness #AparthotelLife #PropertyDevelopmentUK #SeftonPlace #HospitalityBusiness #STRsuccess #YouTubePodcast #SAinsights #BehindTheScenes #BuildScaleRepeat #RealEstateUnfiltered #TeamRestructure #HiddenFees #PropertyJourney #ShortTermRentalsUK


Hosted on Acast. See acast.com/privacy for more information.

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3 months ago
39 minutes 52 seconds

The Secret Serviced Podcast
14. Lady Of The Manor & The Grand Piano

Welcome to episode 14 of Season 3!


14. Lady Of The Manor & The Grand Piano 


In this episode we talk about getting to grips with Sefton Place, vision planning for your business and the different types of finance you can use to fund a property development with little to none of your own money.


Please help us spread the word with a like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast


#property #podcast #vacationrentals #airbnbhosts #hospitality #aparthotels #finance


@changing_spaces_interiors


ABOUT THE SHOW 


Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 


Hit subscribe and join the journey where the secrets of hospitality come to life! 



GETTING IN TOUCH


Please like/follow/subscribe to the podcast wherever you are listening!


You can follow what we are up to over on Instagram @secretservicedpodcast 


Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!


Hosted on Acast. See acast.com/privacy for more information.

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3 months ago
46 minutes 19 seconds

The Secret Serviced Podcast
13. Solicitors On The Sauce & No Going Back Now

Welcome to episode 13 of Season 3!


Solicitors On The Sauce & No Going Back Now


In this episode we talk about property portfolio inspections, the conveyancing process involved in buying an Aparthotel and common pitfalls that operators fall into when looking to systemise their hospitality business.


Please help us spread the word with a like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast


#property #podcast #vacationrentals #airbnbhosts #hospitality #aparthotels #hostaway #staycation #va #team


ABOUT THE SHOW 


Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 


Hit subscribe and join the journey where the secrets of hospitality come to life! 



GETTING IN TOUCH


Please like/follow/subscribe to the podcast wherever you are listening!


You can follow what we are up to over on Instagram @secretservicedpodcast 


Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!


Hosted on Acast. See acast.com/privacy for more information.

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3 months ago
43 minutes 11 seconds

The Secret Serviced Podcast
12. Sleepless Panic & Signing Your Life Away

Welcome to episode 12 of Season 3!


Sleepless Panic & Signing Your Life Away


In this episode we talk about managing difficult guests, training virtual assistants and the power of networking and outting yourself out there.


Please help us spread the word with a like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast


#property #podcast #vacationrentals #airbnbhosts #hospitality #aparthotels #hostaway #staycation #va #team #networking


ABOUT THE SHOW 


Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 


Hit subscribe and join the journey where the secrets of hospitality come to life! 



GETTING IN TOUCH


Please like/follow/subscribe to the podcast wherever you are listening!


You can follow what we are up to over on Instagram @secretservicedpodcast 


Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!


Hosted on Acast. See acast.com/privacy for more information.

Show more...
4 months ago
44 minutes 51 seconds

The Secret Serviced Podcast
11. Air Traffic Controllers & The Right Time To Buy Is NOT Always Now!

Welcome to episode 11 of Season 3!


Air Traffic Controllers & The Right Time To Buy Is NOT Always Now!


In this episode we talk about having the right service team in place to support your remotely managed holiday-let or Aparthotel, we provide some commentary on the state of the sales market right now and we provide some guidance on choosing the right #channelmanager for your hospitality business.


Please help us spread the word with a like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast


#property #podcast #vacationrentals #airbnbhosts #hospitality #aparthotels #hostaway #staycation #va #team


ABOUT THE SHOW 


Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 


Hit subscribe and join the journey where the secrets of hospitality come to life! 



GETTING IN TOUCH


Please like/follow/subscribe to the podcast wherever you are listening!


You can follow what we are up to over on Instagram @secretservicedpodcast 


Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!


Hosted on Acast. See acast.com/privacy for more information.

Show more...
4 months ago
37 minutes 59 seconds

The Secret Serviced Podcast
10. The Toasty Indian & Unreasonable Hospitality

Welcome to episode 10 of Season 3!


The Toasty Indian & Unreasonable Hospitality 


In this episode we have an update on Sefton Place in #Arundel, we set the record straight on the new regulations impacting the short-stay rental industry in the UK and we talk to the amazing Rashmi Bhat.


Rashmi is a hospitality entrepreneur, hotel operator, and the founder of multiple brands including Lazy H Retreats and Reso Hospitality. She manages over 100 doors across boutique hotels and vacation rentals, and shares the behind-the-scenes of growing a hospitality empire through her brand, Toasty Indian. Rashmi is passionate about design-forward stays, unreasonable hospitality, and helping STR owners scale without burning out.


You can follow Rashmi on social media @toastyindian and be sure to check out her websites lazyhretreats.com & resohospitality.com


We also mentioned the Professional Association of Self Caterers (PASC). here is their website: https://www.pascuk.co.uk


Please help us spread the word with a like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast


#property #podcast #vacationrentals #airbnbhosts #hospitality #aparthotels #hostaway #staycation #strregulations #pasc


ABOUT THE SHOW 


Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 


Hit subscribe and join the journey where the secrets of hospitality come to life! 



GETTING IN TOUCH


Please like/follow/subscribe to the podcast wherever you are listening!


You can follow what we are up to over on Instagram @secretservicedpodcast 


Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!


Hosted on Acast. See acast.com/privacy for more information.

Show more...
5 months ago
1 hour 4 minutes 46 seconds

The Secret Serviced Podcast
9. S******g On The Carpet & Jeremy Clarkson - We Feel Your Pain!

Welcome to episode 9 of Season 3!


S******g On The Carpet & Jeremy Clarkson - We Feel Your Pain!


In this episode we have an update on Eton House and we talk about your rights to contest an unfair guest review and the planning use class designation for Aparthotels


Please help us spread the word with a like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast


#property #podcast #vacationrentals #airbnbhosts #hospitality #aparthotels #hostaway #staycation #guestreviews


ABOUT THE SHOW 


Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 


Hit subscribe and join the journey where the secrets of hospitality come to life! 



GETTING IN TOUCH


Please like/follow/subscribe to the podcast wherever you are listening!


You can follow what we are up to over on Instagram @secretservicedpodcast 


Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!


Hosted on Acast. See acast.com/privacy for more information.

Show more...
5 months ago
32 minutes 27 seconds

The Secret Serviced Podcast
8. 20k A Month From One House & There Are 3 People In This Marriage

Welcome to episode 8 of Season 3!


20k A Month From One House & There Are 3 People In This Marriage


In this episode we talk about Airbnb's big announcement and the impact on hosts, the challenges of finding a good cleaning team, and how we earn 20k a month from one house using the luxury SA model.


Please help us spread the word with a like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast


#property #podcast #vacationrentals #airbnbhosts #hospitality #aparthotels #hostaway #staycation #luxurysa


ABOUT THE SHOW 


Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 


Hit subscribe and join the journey where the secrets of hospitality come to life! 



GETTING IN TOUCH


Please like/follow/subscribe to the podcast wherever you are listening!


You can follow what we are up to over on Instagram @secretservicedpodcast 


Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!


Hosted on Acast. See acast.com/privacy for more information.

Show more...
5 months ago
50 minutes 18 seconds

The Secret Serviced Podcast

Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. 


From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! 


This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. 


Hit subscribe and join the journey where the secrets of hospitality come to life and where there is NEVER A DULL MOMENT!


Please also follow on Instagram @secretservicedpodcast 


Hosted on Acast. See acast.com/privacy for more information.