The SaaS Revolution Show, hosted by Alex Theuma, brings you insights and tactics from the greatest SaaS minds in Europe and across the world. Revolutionary founders, executives, and investors openly share wisdom on attracting and keeping customers, growing companies in unlikely places, scaling globally, successfully reaching the SaaS high skies, and never giving up. The SaaS Revolution Show is brought to you by SaaStock, the only media, membership and events business that focuses on SaaS founders scaling to $10mill ARR.
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The SaaS Revolution Show, hosted by Alex Theuma, brings you insights and tactics from the greatest SaaS minds in Europe and across the world. Revolutionary founders, executives, and investors openly share wisdom on attracting and keeping customers, growing companies in unlikely places, scaling globally, successfully reaching the SaaS high skies, and never giving up. The SaaS Revolution Show is brought to you by SaaStock, the only media, membership and events business that focuses on SaaS founders scaling to $10mill ARR.
Nikola Mrkšić, PolyAI: Enterprise AI sales, pricing, & millions in ROI
The SaaS Revolution Show
30 minutes 36 seconds
1 month ago
Nikola Mrkšić, PolyAI: Enterprise AI sales, pricing, & millions in ROI
Nikola Mrkšić, Co-founder and CEO of PolyAI, joins Alex Theuma on the SaaS Revolution Show to reveal how voice AI agents are driving millions in revenue for its enterprise customers.
Nikola shares his journey from competing in math olympiads to building a leading global AI company. They discuss the evolution of AI, its role in social mobility, the impact on customer service, effective enterprise sales and AI pricing strategies, and more.
This episode covers:
- Nikola's background and how it shaped his approach to AI.
- Why AI has the potential to transform customer service even further.
- Why building a successful company requires delighting customers and improving products.
- The challenges and opportunities that come from rapid AI development.
- Sales strategies that align with enterprise customers.
- The challenges of outcome-based pricing and why it’s powerful.
- How AI voice agents can deliver significant ROI for businesses.
- The future of PolyAI focuses on scaling impact and improving customer experience.
- A look ahead to Nikola’s upcoming keynote at SaaStock Europe.
Guest links:
LinkedIn: https://www.linkedin.com/in/nikola-mrksic/
Website: https://poly.ai/
The SaaS Revolution Show
The SaaS Revolution Show, hosted by Alex Theuma, brings you insights and tactics from the greatest SaaS minds in Europe and across the world. Revolutionary founders, executives, and investors openly share wisdom on attracting and keeping customers, growing companies in unlikely places, scaling globally, successfully reaching the SaaS high skies, and never giving up. The SaaS Revolution Show is brought to you by SaaStock, the only media, membership and events business that focuses on SaaS founders scaling to $10mill ARR.
