Send us a text A shy new hire walks into rent-to-own, gets labeled “the mute girl,” and ends up becoming a trusted salesperson customers ask for by name. That arc—uneasy beginnings to confident service—is the heartbeat of our conversation with Angelica Felix Damas, and it’s a powerful look at how mentorship, product fluency, and creativity can rewrite what sales success looks like in RTO. We get honest about hiring myths and generational habits. Do you really need extroverts to sell? Angelic...
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Send us a text A shy new hire walks into rent-to-own, gets labeled “the mute girl,” and ends up becoming a trusted salesperson customers ask for by name. That arc—uneasy beginnings to confident service—is the heartbeat of our conversation with Angelica Felix Damas, and it’s a powerful look at how mentorship, product fluency, and creativity can rewrite what sales success looks like in RTO. We get honest about hiring myths and generational habits. Do you really need extroverts to sell? Angelic...
From Cleats to Clipboards: Building Effective Leaders in Rent-to-Own
The RTO Show "Let's talk Rent to Own"
1 hour 14 minutes
1 week ago
From Cleats to Clipboards: Building Effective Leaders in Rent-to-Own
Send us a text When high-performing employees become leaders without proper training, everyone suffers – the promoted employee, their team, and ultimately the customer experience. Will Jackson, Team Development Director at RNR Tire Express, knows this reality firsthand, having made the painful transition from what he describes as a "toxic" leader to someone dedicated to helping others avoid the same pitfalls. In this candid conversation, Will reveals how his personal leadership failures beca...
The RTO Show "Let's talk Rent to Own"
Send us a text A shy new hire walks into rent-to-own, gets labeled “the mute girl,” and ends up becoming a trusted salesperson customers ask for by name. That arc—uneasy beginnings to confident service—is the heartbeat of our conversation with Angelica Felix Damas, and it’s a powerful look at how mentorship, product fluency, and creativity can rewrite what sales success looks like in RTO. We get honest about hiring myths and generational habits. Do you really need extroverts to sell? Angelic...
