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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

317 episodes

20 hours ago

In this episode of the Restaurant Technology Guides podcast, Jeremy Julian discusses the transformative journey of digital signage with Eli Chmouni, CEO of Neon. Eli shares his unique path to founding Neon, a company that simplifies digital signage for restaurants and retail with a plug-and-play approach. From his stint working at a Burger King drive-through for research to creating a solution that increases sales by up to 17%, Eli's dedication to solving customer problems is evident. The epi...

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In this episode of the Restaurant Technology Guides podcast, Jeremy Julian discusses the transformative journey of digital signage with Eli Chmouni, CEO of Neon. Eli shares his unique path to founding Neon, a company that simplifies digital signage for restaurants and retail with a plug-and-play approach. From his stint working at a Burger King drive-through for research to creating a solution that increases sales by up to 17%, Eli's dedication to solving customer problems is evident. The epi...

Show more...

Episodes (20/317)

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Revolutionizing Digital Signage with Eli Chmouni of Neon

In this episode of the Restaurant Technology Guides podcast, Jeremy Julian discusses the transformative journey of digital signage with Eli Chmouni, CEO of Neon. Eli shares his unique path to founding Neon, a company that simplifies digital signage for restaurants and retail with a plug-and-play approach. From his stint working at a Burger King drive-through for research to creating a solution that increases sales by up to 17%, Eli's dedication to solving customer problems is evident. The epi...

21 hours ago

42 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Building Restaurant Empires with Scott Taylor: From Law School Dropout to Industry Leader

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian sits down with Scott Taylor, CEO of R&R Brands. Scott shares his fascinating journey from being a law school dropout to becoming a successful restaurateur. He provides insights into his experiences growing brands like Walk-Ons and Party Foul, discusses the structure and purpose of R&R Brands, and outlines his vision for helping other restaurant groups succeed. Scott also delves into common pitfalls for new r...

1 week ago

45 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Transforming Restaurant Operations with Smart Energy Management: Insights from Powerhouse Dynamics

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts Jay Fiske, President of Powerhouse Dynamics. They discuss the impact of smart energy management on restaurant operations, with insights on how IoT and AI technology are revolutionizing areas from HVAC systems to fryers. Jay explains how these technologies reduce costs, waste, and maintenance issues. He dives into the specifics of HVAC and refrigeration management, emphasizing the importance of proactive maintenance...

2 weeks ago

39 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Revolutionizing Restaurant Operations with AI-Powered Video Analytics

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian sits down with Brock Weeks, CEO of Savvy, to discuss groundbreaking AI video analytics transforming multi-site restaurant operations. Brock explains how Savvy helps brands unlock valuable insights from video data, covering speed of service, guest experiences, staff performance, and delivery efficiency. They delve into the evolution of video systems from liability tools to essential business intelligence assets, emphasizi...

3 weeks ago

38 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Unlocking Restaurant Profitability with Chip Klose

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian dives into the intricacies of restaurant profitability with special guest Chip Klose, a bestselling author and host of the Restaurant Strategy Podcast. Chip shares his journey from theater to fine dining and emphasizes that profitability is the key measure of success in the restaurant business. He discusses the biggest challenges in achieving profitability, including managing revenue, cost of goods sold, and labor...

4 weeks ago

42 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Empowering Restaurants with Foodini: A Deep Dive into Allergen and Dietary Management

In this episode of Restaurant Technology Guides podcast, host Jeremy Julian sits down with Dylan and Erica, co-founders of Foodini, a groundbreaking tech solution aimed at addressing food allergies, dietary needs, and ingredient transparency in the restaurant industry. They delve into how Foodini's platform helps restaurants seamlessly document ingredients and recipes, ensuring safety for consumers with dietary restrictions while streamlining operations. Discussion includes real-world applica...

1 month ago

37 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Unlocking Restaurant Growth with Newk's Eatery CEO Frank Paci

In this episode of the Restaurant Technology Guides podcast, Jeremy Julian, Chief Revenue Officer at CBS Northstar, interviews Frank Paci, CEO of Newk's Eatery. Frank shares insights from his extensive career in the restaurant industry, detailing Newk's history, menu innovations, operational strategies, and the brand's response to COVID-19. They discuss the importance of simplifying operations for consistency, leveraging technology like digital ordering and kiosks for customer convenience, an...

1 month ago

32 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Scaling Salad House: Technology, Operations, and Lessons Learned

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Jarrod Bravo from Salad House. They discuss how Jarrod navigated the growth of Salad House from a single pizza restaurant to a prominent salad-focused brand across the northeast. Key topics include the importance of effective training, refining the menu based on data, and leveraging technology stacks like Toast POS and Ovation for operational efficiency and customer feedback. Jarrod shares insights on ...

1 month ago

33 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Transforming Restaurant Operations with Rocket Box: A Deep Dive with Ross

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts Ross, the founder of Rocket Box, a company that revolutionizes third-party delivery and kitchen synchronization. Ross shares his inspiring journey from running a family pizzeria to founding a technology company aimed at solving inefficiencies in restaurant operations. They delve into the innovative ways Rocket Box integrates with POS systems, manages delivery orders, and addresses critical issues in order timing an...

1 month ago

32 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

From Drive-In to Digital: Transforming Sonic with Technology

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Craig Miller and Cliff Hudson, two key figures behind Sonic's transformation into a digital-first, nationwide brand. They discuss their new book, 'Bricks and Clicks,' which details their journey of automating business practices right before COVID-19 and their successful implementation of a digital strategy. The conversation explores how they integrated technology to enhance customer experiences and imp...

2 months ago

59 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Revolutionizing Franchise Management with Erin Hooper from Franchise Systems AI

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Erin Hooper, head of Sales and Customer Success for Franchise Systems AI. They discuss the innovative end-to-end franchising system that Erin and her team have developed to streamline processes for franchisors and franchisees. Aaron shares insights about the platform's customizable marketing campaigns, sales applicant portals, project management for site selection, vendor integration, and ongoing locatio...

2 months ago

38 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Unlocking Restaurant Success Through Technology and Leadership with Eric Cacciatore

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian converses with Eric Cacciatore, founder and host of the Restaurant Unstoppable podcast. They discuss the journey and valuable lessons learned over 12 years and 1,200+ episodes of Eric's podcast. Key highlights include the importance of having integrity, always learning, teaching others, effective communication, and collaboration in the restaurant industry. Eric emphasizes the evolution of podcasting, the significa...

2 months ago

46 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Optimizing Restaurant Operations with Service Physics: Insights from Industry Experts

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian interviews Brian Reece and Steve Crowley, co-founders of Service Physics, a consultancy focused on optimizing restaurant operations. The discussion delves into the concept of service physics, which helps improve productivity for staff and guest experiences in restaurants. Brian and Steve share their background, the principles of lean manufacturing and Kaizen, and how they align business goals with operational effi...

2 months ago

45 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

The Secret Science of Restaurant Fryer Oil Management with Ron Cardwell

In this episode of the Restaurant Technology Guides podcast, Jeremy Julian and guest Ron Cardwell from Restaurant Technologies Incorporated discuss the importance of cooking oil in the restaurant industry. Ron, the Director of Commodity Strategy, explains how their oil management system can help restaurants deliver the best guest experience through effective oil handling practices. They also delve into the types of oils used by restaurants, the factors affecting oil performance, and the impor...

3 months ago

35 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Transforming Restaurant Culture and Leadership with Matt Rolfe

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian is joined by bestselling author and speaker Matt Rolfe to discuss the critical role of culture in the restaurant industry. They dive deep into the challenges restaurants face when scaling and how effective leadership and clear communication can transform team dynamics. Matt shares his personal journey of overcoming learning disabilities and his passion for the hospitality industry, emphasizing the importance of co...

3 months ago

41 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Boosting Restaurant Engagement with CaptiveWiFi: An Interview with Founder Adam

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Adam, the founder of CaptiveWiFi. The discussion delves into the ways CaptiveWiFi is revolutionizing the use of WiFi in the hospitality industry by providing cloud-based, low-cost, high-value solutions that enhance guest engagement, loyalty, and revenue. Adam explains how their platform creates a seamless customer experience through beautifully designed splash pages, efficient data capture, and intellige...

3 months ago

45 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Optimizing Restaurant Operations with COGS-Well's Bill Lindsey: From Cost Management to Menu Engineering

In this episode of the Restaurant Technology Guides podcast, host Jeremy interviews industry veteran Bill Lindsey, founder of COGS-Well, a company specializing in cost of goods sold software for restaurants. Bill shares insights from his long career in the restaurant industry, which began in 1974 as a restaurant manager and evolved into developing restaurant management software. The discussion covers the basics of back office systems, the importance of managing cost of goods and labor, and st...

3 months ago

54 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Revolutionizing Restaurant Operations with TechRyde's Sandeep

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian sits down with Sandeep, the founder of TechRyde, to discuss how his innovative middleware solutions are transforming guest engagement and connectivity in the restaurant industry. Sandeep shares his journey from being a technology and POS installer to creating a comprehensive middleware that integrates various apps with POS systems to streamline kitchen operations, reduce labor costs, and ensure on-time deliveries....

3 months ago

32 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Transforming Restaurant Experiences with Personalization: Insights from Every Bite Co-Founders

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with co-founders Lucy Logan and Sid Conklin from Every Bite. They discuss their innovative solutions for restaurant menus focused on personalization and food safety to better cater to a growing population with dietary restrictions and allergies. The smart menu technology offers a seamless, low-effort integration into existing restaurant systems, improving guest experiences and driving higher conversion rate...

4 months ago

38 minutes

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Navigating Uncertainty in Hospitality: Insights from Leadership Coach Matt Rolfe

In this episode, hospitality leadership coach Matt Rolfe discusses the challenges faced by the industry, particularly surrounding the alignment of strategy and execution. He emphasizes the importance of co-creating strategies with operational teams and understanding guest experience to optimize average checks. Addressing the role of culture, resilience, and the need for clear, guest-focused strategies, Rolfe provides actionable insights for restaurant operators to navigate turbulent times and...

4 months ago

7 minutes