The Provider Playbook

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The Provider Playbook

The Provider Playbook

17 episodes

9 months ago

Welcome to another transformative episode of the Provider Playbook! In this episode, Chris and Rachel sit down with Jessica Matotek, a seasoned psychotherapist and the founder of Ink and Intuition. Jessica brings over 8 years of experience in youth mental health, trauma, and disability services, and shares her expertise on the profound impact of art therapy as a non-verbal, creative approach to mental health recovery.Jessica takes us through her journey, from starting as the first Art Therapi...

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Society & Culture,

Social Sciences,

All content for The Provider Playbook is the property of The Provider Playbook and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Welcome to another transformative episode of the Provider Playbook! In this episode, Chris and Rachel sit down with Jessica Matotek, a seasoned psychotherapist and the founder of Ink and Intuition. Jessica brings over 8 years of experience in youth mental health, trauma, and disability services, and shares her expertise on the profound impact of art therapy as a non-verbal, creative approach to mental health recovery.Jessica takes us through her journey, from starting as the first Art Therapi...

Show more...

Society & Culture,

Social Sciences,

Episodes (17/17)

The Provider Playbook

Is Colour Manipulating Us?: How Jessica Matotek Uses Art Therapy for Mental Health Recovery

Welcome to another transformative episode of the Provider Playbook! In this episode, Chris and Rachel sit down with Jessica Matotek, a seasoned psychotherapist and the founder of Ink and Intuition. Jessica brings over 8 years of experience in youth mental health, trauma, and disability services, and shares her expertise on the profound impact of art therapy as a non-verbal, creative approach to mental health recovery.Jessica takes us through her journey, from starting as the first Art Therapi...

11 months ago

37 minutes

The Provider Playbook

Redefining Inclusion: How the Trout Brothers Are Shaping Accessible Fitness and Education

Welcome to another insightful episode of the Provider Playbook! In this episode, Chris and Rachel are joined by brothers Tommy and Jackson Trout, each bringing a unique perspective to the conversation. Tommy is a social entrepreneur, disability educator, and founder of WeFlex and Inclusive-AF, while Jackson, an animator and educator, shares how he uses his autism to deep-dive into history and complex subjects.The discussion kicks off with Tommy sharing the mission behind WeFlex and Inclusive-...

11 months ago

56 minutes

The Provider Playbook

Leading Global Impact: How Yasser Zaki is Redefining Disability Support Worldwide

Welcome to another exciting episode of the Provider Playbook, where Chris and Rachel are joined by Yasser Zaki, the visionary CEO behind Tender Loving Care (TLC), a global NDIS-registered service provider making waves in the disability sector.In this episode, Yasser shares his incredible journey, from working in sales to becoming a leader in the disability space, building an organization that spans across eight countries and transforms lives with innovative services. Dive deep into thought-pr...

1 year ago

58 minutes

The Provider Playbook

How The NDIS Changed My Life: Living With A Disability Before and After The NDIS, A Conversation with Kevin Finlayson

In this exciting episode of the Provider Playbook, we dive into the transformative journey of Kevin Finlayson. From enduring hardships that felt like living in a concentration camp to finding hope and freedom through the NDIS, Kevin's story is a powerful testament to resilience and change.Join Chris and Rachel as they explore Kevin's life before and after the NDIS, delving into the stark contrast between his struggles and his newfound independence. Kevin shares his candid experiences of navig...

1 year ago

53 minutes

The Provider Playbook

From Day Program to Radio Host on Australia’s Largest Media Network, A Conversation With Sam Maloney

In this exciting episode of the Provider Playbook, we dive into the incredible journey of Sam Maloney. From his early days in an NDIS day program to becoming a prominent radio host at Australia’s largest media network, KIISfm, Sam’s story is a testament to overcoming challenges and seizing opportunities.Join Chris and Rachel as they explore Sam's inspiring path, from navigating the support systems of day programs to achieving his dream of entertaining millions on the airwaves. Discover how Sa...

1 year ago

1 hour 1 minute

The Provider Playbook

Home Is Where The Heart Is: My Journey From Living Abroad and A Health Scare to Creating Beautiful Homes and Empowering Lives, A Conversation With Karen Abdallah

Welcome to Episode 12 of the Provider Playbook! In this compelling episode, join us on a journey with Karen Abdallah as she opens up and shares her triumph over adversity. From receiving a life-altering brain tumour diagnosis while living abroad to rediscovering purpose back home in Australia, Karen's story unfolds with resilience and inspiration.Discover how Karen's personal odyssey led to the creation of MyLife Housing, an SDA provider committed to transforming lives through beautifully des...

1 year ago

40 minutes

The Provider Playbook

Finding Your Rhythm: My Dance Journey To Establishing Some of Sydney’s Only Inclusive Performing Arts Studios, A Conversation with Zoe Karatzovalis

Welcome to Episode 11 of the Provider Playbook! This week, we are thrilled to bring you one of our most fun episodes yet! We have a conversation with Zoe, the Founder of Infinite Abilities Performing Arts and a former professional dancer based in Sydney.In the heart of this episode, Zoe unfolds her remarkable dance journey. Having made the bold decision to transition from professional dancing, she shares her story of founding Infinite Abilities Performing Arts. Zoe takes us on a poignant expl...

1 year ago

45 minutes

The Provider Playbook

From The UK To AUS: My Winning Disability Support Model, A Conversation With Farzana Bi

Welcome to Episode 10 of the Provider Playbook! This week, we have the pleasure of sitting down with Farzana, the Founder of Apex Support Services, a leading provider in South West Sydney.In this special Valentine's Day episode, Farzana shares her love story, reflecting on the serendipitous moments that led her to meet her now-husband. As the conversation unfolds, Farzana. Rachel and Chris delve into talking about how day programs SHOULD be run, passionately advocating for a transformative ap...

1 year ago

46 minutes

The Provider Playbook

My Business Journey at 25: Unveiling the Passion and Purpose Behind Starting Ability Alliance Care, A Conversation with Saleha Amin

Welcome to Episode 9 of the Provider Playbook! In this week’s instalment, we sit down with Saleha, the Founder of Ability Alliance Care, a small provider in the heart of Parramatta, Western Sydney.This episode was recorded a few months ago, in late 2023. Since recording, Ability Alliance Care has hit 1 year of providing care - we are so proud of them! Saleha talks about why, as a provider she’s passionate about focussing on her participants ability, her previous work experience in the sector ...

1 year ago

38 minutes

The Provider Playbook

Building An Empire: How HPA Gained 40% Market Share in NDIS Registration In The Past 2 Years, A Conversation With Phil Schizas

Join us for Episode 8 of the Provider Playbook, where we sit down with Phil Schizas, Director of HPA (Health Provider Assist) - A Leading NDIS registration company based in Melbourne.Join us as Phil shares how he’s built an empire in only 2 years. We discuss topics from how the giant gained 40% market share in NDIS registration to building out a killer team that has helped the success of his business.HPA has an upcoming webinar on the 8th February which Chris will be a guest on sharing all th...

1 year ago

1 hour 5 minutes

The Provider Playbook

Rachel’s Big News, Chris’ Whereabouts and A Glimpse into 2024: A Chat With Your Hosts, Rachel & The NDIS Ninja

Welcome to Episode 7, marking the debut episode of 2024 on the Provider Playbook! Dive in as we engage in a host chat, sharing the latest from our Christmas break and dishing out some juicy details about some recent events.In this episode, Rachel drops a bombshell and unveils some news that you definitely don't want to miss! Curious about Chris's recent whereabouts? We've done some digging and have the inside scoop for you. Plus, Chris has been harbouring a secret, and he spills the bean...

1 year ago

1 hour 30 minutes

The Provider Playbook

Making Numbers Interesting: Empowering Business Owners to Succeed with the Confidence Queen, Suzanne

Join us for Episode 5 of the Provider Playbook, where we sit down with Suzanne Walker, Director of Clear Path Accounting - An Award Winning Firm in Blaxland.With over 25 years of accounting experience, Suzanne is not only a professional but also a dedicated mentor on a mission to transform lives and empower business owners to achieve success. Her friendly and vibrant personality shines through as she breaks down the barriers that make numbers intimidating, making them interesting and accessib...

2 years ago

48 minutes

The Provider Playbook

Let’s Talk About Sex: Breaking Taboos and Redefining Relationships and Sexuality

Join us for Episode 5 of the Provider Playbook, where we sit down with Alicia Melita, relationship and sexuality support educator and counsellor for people with disabilities.Alicia firmly believes that all individuals have the right to learn about and make their own choices regarding relationships and sexuality. However, people with disabilities often face barriers and limited access to education and support in these areas. In our conversation, Alicia shares invaluable insights on the importa...

2 years ago

31 minutes

The Provider Playbook

The Bali Episode: The First Of It's Kind NDIS Provider Retreat Recap

Join us for episode 4 of The Provider Playbook, the recap of the FIRST EVER Provider Retreat!We’ve just gotten back from hosting the BIGGEST change to happen to the sector - the NDIS Provider Retreat!We had over 850 applications from providers, support coordinators, allied health practitioners, plan managers and more.. and unfortunately we could only take 30. So how did it go? Listen now to find out if we selected the right 30 providers. How did the networking opportunities compare to ot...

2 years ago

1 hour

The Provider Playbook

An Out Of Sequence Launch Episode: A Conversation with your hosts, the NDIS Ninja and Rachel

Join us for episode 3 of The Provider Playbook, an out of sequence launch episode!We’ve got a whole heap of episodes locked and loaded to go, but we’ve gotta get you out most recent one ASAP!When we started, we missed a very important part - WHO we are, WHAT we do, and WHY we do it + a lot of info about what to expect from the podcast moving forwardThink of this as our launch episode, get to know us, listen to us talk absolute nonsense, and enjoy our totally out of sequence LAUNCH!PLUS we onl...

2 years ago

1 hour 6 minutes

The Provider Playbook

The Secrets of NDIS Compliance and Audit: A Conversation with Provider Plus Founder, Tania Gomez

Join us for episode 2 of The Provider Playbook, where we sit down with Tania Gomez, of Tania Gomez Consulting, and Founder of Provider Plus, to discuss what goes into compliance and audits. Having founded the industry's largest compliance and registration business, and since moving on to now working privately in Tania Gomez Consulting, Tania brings a wealth of knowledge and experience to the conversation, sharing insights on how to be prepared for audits, remain compliant, and of course all t...

2 years ago

57 minutes

The Provider Playbook

The Secrets of Generating NDIS Referrals: A Conversation with Specialised Support Coordinator Ashley

Join us for episode 1 of The Provider Playbook, where we sit down with Ashley from Support Agency to discuss what it takes to be a great NDIS provider. As a specialised support coordinator, Ashley brings a wealth of knowledge and experience to the conversation, sharing insights on how to connect with support coordinators, generate referrals, and ultimately deliver exceptional outcomes for NDIS participants. Whether you're just starting out as a provider or looking to take your business to the...

2 years ago

51 minutes