Paul Bryan and Tania Gomez sit down with Gabriella Ptasznik (Founder, GRP Speech Pathology) to unpack how an all-mobile allied health team (40+ speechies) is staying viable and person-centred amid pricing freezes, travel cuts, and rising costs. We cover efficiency without cutting care, AI-assisted documentation, wellbeing-first leadership, KPI visibility, telehealth pivots, and communicating change with certainty.   Episode Highlights: 00:00 – Intro & why this topic matters now 02:05 – What policy & pricing shifts look like at ground level (travel, wages, rent) 04:10 – Efficiency without cutting care: templates, automation, admin capture 06:05 – AI for notes (Heidi), freeing time for better therapy & records 08:00 – Supervision, leadership curriculum & consistency across teams 09:40 – Protecting clinician wellbeing: debriefs, buddy systems, flexible work 12:05 – Talking about “change” (without saying “change”): certainty + cadence 14:00 – Communicating with participants: person-first framing & continuity 15:45 – Mobile service reality: auditing schedules, reducing dead time 17:10 – When long drives don’t stack up: shifting to telehealth (done well) 19:00 – Data that drives decisions: KPI tool synced to practice software 21:15 – Low-cost dashboards (APIs → Sheets) vs expensive BI tools 23:00 – Advice to new providers: sober market view, systems early, grow a team 25:00 – Where to find Gabriella & GRP Speech Pathology   Listen via: Podbean: ⁠https://profitablendisprovider.podbean.com/⁠ Apple Podcast: ⁠https://apple.co/3UQI0cA⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠ YouTube: @ProfitableNDIS_ProviderPodcast   #NDIS #NDISProviders #AlliedHealth #SpeechPathology #NDISCompliance #Telehealth #CareOperations #CareTech #DisabilitySupport #Australia