January can be a scary time for many practice owners: staff on leave, clients on holiday, cash flow dips. If you want to have a calm January (instead of a scary one!), there are a few things you can be doing right now. In this episode, I’ll share four things you can do in November to make January feel calm, prepared and financially steady. Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepracticeacade...
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January can be a scary time for many practice owners: staff on leave, clients on holiday, cash flow dips. If you want to have a calm January (instead of a scary one!), there are a few things you can be doing right now. In this episode, I’ll share four things you can do in November to make January feel calm, prepared and financially steady. Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepracticeacade...
January can be a scary time for many practice owners: staff on leave, clients on holiday, cash flow dips. If you want to have a calm January (instead of a scary one!), there are a few things you can be doing right now. In this episode, I’ll share four things you can do in November to make January feel calm, prepared and financially steady. Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepracticeacade...
I’ve just returned from a 7 week holiday, and the question I keep getting is: “HOW did you manage that when you run a group practice?!” Well, that’s what I’m going to answer today! In this episode, I’ll share: Who shouldn’t take 7 weeks off their practiceWhy you need solid policies and proceduresThe power of a confident clinical leadLetting go of control (and why you need to)Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists...
When you start your private practice, you need paperwork options for many different situations. Let me make it easier for you by sharing the paperwork essentials for private practice. In this episode, I’ll share: The must-have forms you need in your private practiceHow to save time and stress with triage questionsWhat needs to be in your NDIS service agreementThe policies and procedures that protect your practice from day onePurchase my Private Practice Paperwork Package by clicking here. F...
This can make or break your practice. Hiring a clinician who fits your values, culture and vision is so important, yet many practice owners don’t always get it right. In this episode, I’ll share: The most important thing to do before you hireHow to write a job ad for a clinicianWhy we do a pre-screen of applicantsOur process for hiring new cliniciansFind out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepract...
Staff members leaving the practice is difficult enough at the best of times, but what about when two leave in the space of two weeks? That’s what happened at my practice, and today I’m sharing all about what happened. In this episode, I’ll share: What happened when a new hire quit before they even startedLearning to spot red flags in (otherwise great!) interviewsHow we changed our hiring process to stop this happening againThe ways staff members quitting can impact your whole teamFind out how...
There are certain things that you never expect to happen when you become a private practice owner! This week, I’m sharing a story about a water leak at the practice, and what that reminded me about running a private practice. Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepracticeacademy.com.au/content-ideas Send me a DM @kerstin_anderson_ridge: https://www.instagram.com/kerstin_anderson_ridge Mak...
Running a practice - particularly a group practice - is hard. And sometimes, that difficulty makes you want to walk away. This is a raw and real episode where I break down the reasons why some practice owners choose to walk away (and it’s not because of failure or weakness!). In this episode, I’ll share: The mental load that comes with being a group practice ownerWhy leadership can feel isolatingThe cost of being resilientHow financial stress can make you want to quitFind out how to work with...
Psychologists are often a bit scared of AI. Will it replace us? How can it work with confidentiality? Should we trust it? I’m here to tell you that I’m no longer scared of AI, and I use it every day in my practice and business! In this episode, I’ll share: The prompt I gave ChatGPT so it would understand my businessThe different parts of my life and business that I’ve trained it forHow much time it saves me each weekDoes AI replace real people?Find out how to work with me: https://www.private...
SEO might sound too difficult or intimidating to think about as a therapist, but if you ignore it then you’re leaving money on the table. Chris Morin from Moonraker.ai helps therapists and wellbeing providers boost online identity and connect with ideal clients to boost the practice of their dreams, and today he joins me to talk all things SEO. In this episode, we speak about: Why therapists are often ‘techphobic’ (and why we don’t need to be!)The most important factors for ranking on GoogleH...
When I worked as a solo practitioner, I started to get tired of just seeing clinical clients. I wanted something more interesting! So, I trained and started offering supervision. But eventually, the way I felt about it changed… In this episode, I’ll share: Why Wednesdays started to feel like a dragThe reason I stopped doing supervisionWhat Wednesdays look like nowHow I fell back in love with my businessesFind out how to work with me: https://www.privatepracticeacademy.com.au/services FREE c...
Winter and Spring bring something that can be disastrous for an unprepared private practice - sickness! It can be difficult to manage unplanned staff leave, but it doesn’t need to be. This episode will help you to plan and prepare for when your staff take time off due to sickness, so that your practice can continue to run smoothly. In this episode, I’ll share: Why you need to plan for staff sickness in advanceBudgeting for unexpected illnessesHow to manage when your staff members are si...
There has been a lot of chat about ‘personal branding’ over the last couple of years, and it’s finally reached psychologists. Today, I’m speaking to you about personal branding in a group practice, and why it’s a non-negotiable for all of us! In this episode, I’ll share: What personal branding isWhy it’s important for psychologists in group practiceThe purpose of personal brandingWhy you should be a thought leaderFind out how to work with me: https://www.privatepracticeacademy.com.au/services...
There’s something that all business owners fear… and that’s negative reviews. At my practice, we recently received a 1 star review on Google. We’re not the first practice to receive one, and we won’t be the last, so I wanted to share about our experience so that you know what to do if you’re ever in the same situation. In this episode, I’ll share: The reason AHPRA doesn’t want psychologists to have reviewsWhy you shouldn’t remove your Google My Business profile, even if you get bad reviewsWhe...
What would happen to your practice if something happened to you? It may feel like a dark question, but it’s one that most psychologists aren’t asking ourselves. We have an ethical obligation to consider the impact on our clients if we are suddenly absent, and Robyn Miller is ensuring that more practice owners are aware of this. In this episode, we speak about: What is a professional will?How we can help our clients avoid the trauma of the unknownWhat needs to be addressed in a professional wi...
Today, I’m sharing one of the most challenging things that’s happened to me as a group practice owner. Honestly, I’m uncomfortable about sharing this, but I think it’s important for all practice owners to hear! In this episode, I’ll share: The time our practice had $8k of cancellations in one weekHow this changed the structure of our assessments and our policiesWhat I learnt from this experienceHow to stop this from happening to youFind out how to work with me: https://www.privatepracticeacad...
My group practice has a policy and procedure around overtime now, but that wasn’t always the case. Once, a staff member did 16 hours of unapproved overtime, and it showed me that I needed to rethink the way I’d set things up (or should I say: hadn’t set things up!). In this episode, I’ll share: The exact moment I realised our contracts and policies needed a serious upgradeHow to rethink overtime, boundaries, and fair expectations in a helping professionHow to bring admin on board for th...
A few weeks ago, I had an incident that threw me for a loop. As psychologists, we’re encouraged to market ourselves online - especially on social media - but there’s a dark side that isn’t spoken about enough. In this episode, I’ll share exactly what happened to me and the lessons I learnt from it. Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepracticeacademy.com.au/content-ideas Send me a DM @ker...
Before you expand or scale your practice, it’s important to consider what expectations you have for your staff members. This helps to set the tone for your practice and your team. In this episode, I’ll share: My top two expectations that I have in place within my practiceWhy you should consider your values within your expectationsHow to determine what your expectations should beFind out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologi...
Are you prepared for when ‘life things’ show up in your practice? Maybe it’s a staff member who gets pregnant, someone going on leave or a clinician transitioning away from the practice. In this episode, I’ll share: Whether you should hire a replacementThe importance of having multiple people who can fulfil a roleMy process to follow when someone tells you they’re leaving for a time period Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas ...
A PA may feel like an indulgence to some, but if you really want to move the needle in your practice then they can be a worthwhile investment. In this episode, I’ll share: The path that led me to choosing to hire a PAWhy you need a PAIs a PA a good business investment?When you should hire a PAFind out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepracticeacademy.com.au/content-ideas Send me a DM @kerstin_and...
January can be a scary time for many practice owners: staff on leave, clients on holiday, cash flow dips. If you want to have a calm January (instead of a scary one!), there are a few things you can be doing right now. In this episode, I’ll share four things you can do in November to make January feel calm, prepared and financially steady. Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepracticeacade...
