In this second episode of A Scheduling and Payment System that Cares, David Gunther continues his conversation with Emily, CEO of Clubworx, to uncover how a care-first mindset can drive real innovation in Pilates studio management. Picking up from Episode 1; A Scheduling and Payment System That Cares, this discussion dives deeper into how the Club Worx team turns customer feedback into features that truly make a difference, from an evolving member app to an in-app store that gives clien...
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In this second episode of A Scheduling and Payment System that Cares, David Gunther continues his conversation with Emily, CEO of Clubworx, to uncover how a care-first mindset can drive real innovation in Pilates studio management. Picking up from Episode 1; A Scheduling and Payment System That Cares, this discussion dives deeper into how the Club Worx team turns customer feedback into features that truly make a difference, from an evolving member app to an in-app store that gives clien...
Host, David Gunther, discusses innovative solutions for transforming prospective clients into committed clients. Key changes include scheduling adjustments for private sessions, introducing a 75-minute session for smoother client transitions, and formalizing 15-minute private consultations for newcomers.Together with Tara Smith and Claire Gunther, they also discuss updating assessment forms to capture essential client information and making pricing more transparent through easy-to-access form...
The Pilates Business Podcast
In this second episode of A Scheduling and Payment System that Cares, David Gunther continues his conversation with Emily, CEO of Clubworx, to uncover how a care-first mindset can drive real innovation in Pilates studio management. Picking up from Episode 1; A Scheduling and Payment System That Cares, this discussion dives deeper into how the Club Worx team turns customer feedback into features that truly make a difference, from an evolving member app to an in-app store that gives clien...