In this conversation, Dr. Katie Campbell, a Senior Director of Learning and Talent Management, shares her journey into the field of learning and development, discussing the structure of learning functions within organizations, the importance of governance, and the role of emotional intelligence in training. She emphasizes the significance of customer experience, innovative talent management strategies, and the integration of AI in learning. Dr. Campbell also highlights the challenges of measuring impact in learning and development and expresses excitement about the future of skills-based hiring and the collaborative nature of the learning community.

I hope you enjoyed this episode! 
- Bill and the Perfect Route podcast team

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