Dn. Michael Hyatt and Dr. Ann Bezzerides discuss what happens when leaders withhold information from those they’re leading. In these situations, people are left to make up their own narrative about what is happening and why it’s happening. They’re usually wrong, but it almost always undermines trust, destroys morale, and causes people to disengage.
In this episode, Dn. Michael will share a simple, four-step process called “cascading communication” that ensures people buy into change and remain supportive.
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