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The Operational Excellence Show
Marianne Rutz
149 episodes
1 week ago
Join Marianne Rutz and world-renowned leaders in the contact centre industry for the Operational Excellence Show. Dig deep into the industries hot topics and gain valuable advice, insights and wisdom.
Show more...
Management
Business,
Careers
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All content for The Operational Excellence Show is the property of Marianne Rutz and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Join Marianne Rutz and world-renowned leaders in the contact centre industry for the Operational Excellence Show. Dig deep into the industries hot topics and gain valuable advice, insights and wisdom.
Show more...
Management
Business,
Careers
Episodes (20/149)
The Operational Excellence Show
Kevin Wilkinson - Factoring the Future and Reshaping Property Management
1 year ago
36 minutes 43 seconds

The Operational Excellence Show
Cancerversary Reflections: How I Found Purpose and Power in Leadership
1 year ago
20 minutes 18 seconds

The Operational Excellence Show
Mike Roberts on Building a Human-Centered LinkedIn Digital Strategy
1 year ago
37 minutes 10 seconds

The Operational Excellence Show
The CEO Playbook - Part 3
1 year ago
20 minutes 47 seconds

The Operational Excellence Show
The CEO Playbook - Part 2
1 year ago
14 minutes 37 seconds

The Operational Excellence Show
The CEO Playbook - Part 1
1 year ago
14 minutes 25 seconds

The Operational Excellence Show
Episode 141 - OPEX- Leading Gents - Dave D'Arcy - Laughing Leadership is Leadership a Laughing Matter
2 years ago
35 minutes 54 seconds

The Operational Excellence Show
Episode 140 - OPEX - Chasing Dreams and Achieving Goals - Cheers to Rutz Consultings 5th Birthday!
2 years ago
24 minutes 33 seconds

The Operational Excellence Show
Episode 139 - OPEX - Navigating the Identity Maze as an Individual, a CEO and a Thought Leader
2 years ago
23 minutes 59 seconds

The Operational Excellence Show
Episode 138 - OPEX - Foundation Series - BONUS EPISODE - Customer Service Delivery Made Easy - HOW TO BECOME A BETTER LEADER
2 years ago
23 minutes 33 seconds

The Operational Excellence Show
Episode 137 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 4 - SHOW ME THE MONEY IN CUSTOMER SERVICE
2 years ago
33 minutes 7 seconds

The Operational Excellence Show
Episode 136 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 3 - DO NOT OPERATE IN SILO
2 years ago
32 minutes 14 seconds

The Operational Excellence Show
Episode 135 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 2 - THE BACKBONE OF OUR ORGANISATION… THE OPS HANDBOOK
2 years ago
28 minutes 51 seconds

The Operational Excellence Show
Episode 134 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 1 - 3 POWERFUL STEPS TO ENSURE YOU HIRE THE RIGHT PEOPLE!
2 years ago
29 minutes 8 seconds

The Operational Excellence Show
Episode 133 - OPEX - Leading Ladies - Wendy Sellers - The HR Lady
2 years ago
39 minutes 12 seconds

The Operational Excellence Show
Episode 132 - OPEX- Leading Ladies - Marybeth Gregg
2 years ago
37 minutes 22 seconds

The Operational Excellence Show
Episode 131 - OPEX - Where is your customer Service going Wrong?
2 years ago
16 minutes 20 seconds

The Operational Excellence Show
Episode 130 - OPEX - Perspective is Key
2 years ago
13 minutes 53 seconds

The Operational Excellence Show
Episode 129 - OPEX- Leading Gents - Ken Babcock - It Takes Two To Tango
2 years ago
35 minutes 24 seconds

The Operational Excellence Show
Episode 128 - OPEX - Happy New Year 2023 - Revisit - Your daily 15 minute fix to success
2 years ago
22 minutes 48 seconds

The Operational Excellence Show
Join Marianne Rutz and world-renowned leaders in the contact centre industry for the Operational Excellence Show. Dig deep into the industries hot topics and gain valuable advice, insights and wisdom.