Pioneering Clinical Safety and Leadership in Digital Health with Ben Jeeves
Welcome to The Only Way is Ethics, the podcast exploring the critical crossroads of ethics, governance, and innovation in digital health. I’m your host, Dean Mawson, and for Episode 16, I’m joined by a remarkable guest—Ben Jeeves, Associate CCIO and Clinical Safety Officer at Midlands Partnership Foundation Trust. Ben’s dual role blends his expertise as a leader in digital transformation with his active clinical practice, creating a unique perspective on the challenges and opportunities of integrating technology into healthcare.
In today’s conversation, Ben takes us through his career journey, from his foundation in advanced MSK physiotherapy to his current leadership roles in digital health. He reflects on how his experience in emergency and community MSK services shaped his approach to clinical safety and inspired his passion for patient-centred digital innovation. Ben also shares his motivations for pursuing his Clinical Safety Officer responsibilities and his pivotal role as Associate CCIO.
We dive deep into Ben’s work with the Digital Health Networks CSO Council, where he serves as Chair. Ben discusses the council’s mission to provide a collaborative platform for CSOs, the importance of learning from safety incidents linked to digital systems, and the progress made in strengthening clinical safety governance. We also explore his involvement with professional leadership initiatives, such as the CCIO Advisory Panel and the Midlands AHPs in Digital Network, where he advocates for clinicians to shape the future of digital health.
Ben shares his insights into the challenges of digital transformation, including aligning digital innovation with clinical workflows to improve patient safety and operational efficiency. He reflects on the underreporting of digital safety incidents, lessons learned from integrating MSK services with digital pathways, and the pressing need for systems that enhance, rather than hinder, healthcare delivery.
Looking ahead, Ben discusses the future of digital healthcare, the role of AI, and the balance between technological innovation and human-centred care. He offers practical advice for clinicians aspiring to lead in this space, and his vision for a safe, digitally enabled healthcare system is one you won’t want to miss.
Join us as we unpack the dynamic intersection of clinical safety, professional leadership, and the transformative power of digital health. Let’s dive in!
This podcast is for informational purposes only and should not be considered legal health advice. We are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast. This podcast is not intended to replace professional medical advice. The views expressed in this podcast may not be those of the host or the management.