Today we're taking another listen to Ep 188: Working with Difficult People. The goal is not to prevent or avoid all difficulty, or friction at work. Instead, it's to increase your capacity for discomfort AND gain confidence with some tools and a mindset that will enable you to respond in a useful way. This way, you step out of reactivity and feeling powerless -- and become a more responsive, capable leader.
**After the Episode**
Join the next cohort of Communication Strategies for Managers:
https://maven.com/kimnicol/communication-strategies
Talk with me about private coaching, team off-sites and workshops:
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https://www.linkedin.com/in/kimnicol/
