CRM is a category often equated with its market leader, Salesforce. Hence, companies and investors question the viability of building a business in this space. Nilesh Patel, founder of Leadsquared, who built a Unicorn in CRM, joins us today. We discuss the category, the business, and its competitors. With Byju’s as their first large deal, Edtech brought over 40% of their customers. Then the industry went through a downfall, but Leadsquared survived by a well timed expansion. From lack of capi...
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