#221: Smart Hospitality Integrations that Improve the Guest Experience

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The Modern Hotelier

David Millili & Steve Carran

229 episodes

1 day ago

Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.

All content for The Modern Hotelier is the property of David Millili & Steve Carran and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.

#221: Smart Hospitality Integrations that Improve the Guest Experience | with Will Gilbert

The Modern Hotelier

9 minutes

3 weeks ago

#221: Smart Hospitality Integrations that Improve the Guest Experience | with Will Gilbert

On today's episode, hosts Steve Carran and David Millili sit down with Will Gilbert, Co-Founder of Bodhi, at the company’s Training and Testing Center in Fort Lauderdale, Florida. Bodhi is transforming hospitality technology with a manufacturer-agnostic platform that unifies every system in a hotel—from door locks and lighting to PMS, POS, and housekeeping—into one seamless interface.

Will shares how Bodhi is solving one of the biggest challenges in the industry: fragmented hotel technology. Discover how their platform ensures 100% guest satisfaction through real-time system monitoring, predictive maintenance, and their suite of AI tools — including GuestGPT, Super Agent, and BodhiGPT — that proactively enhance both guest experience and hotel operations.

From building a state-of-the-art testing lab to expanding into multifamily, office, and healthcare sectors, Will gives us an inside look at Bodhi’s mission to redefine the way spaces connect and communicate.

Tune in to learn:

How Bodhi integrates all hotel systems into one “single pane of glass.”
The role of AI in creating smarter, more responsive guest experiences.
How Bodhi’s testing lab ensures reliability and innovation across global installations.
The company’s vision to extend hospitality beyond hotels into multifamily and healthcare environments.

Watch the FULL EPISODE on YouTube: https://youtu.be/85Tti4IPHA8

Links:

Will on LinkedIn: https://www.linkedin.com/in/will-gilbert-0348586/
Bodhi: https://www.gobodhi.com/

For full show notes head to: https://themodernhotelier.com/episode/221

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.