Join us for an inspiring conversation with Michael Mullings, founder of ChatFlow, who transformed from an electrical engineer in Jamaica's BPO industry to a successful SaaS entrepreneur - all without prior programming experience.
In this episode, Michael shares his remarkable journey of:
- Teaching himself Next.js, React, and Supabase from scratch in just 3 months
- Building ChatFlow, an AI-powered customer support platform tailored for the Caribbean market's 4,000+ dialects
- Landing his first enterprise customer (a government ministry) through cold outreach
- Bootstrapping to profitability with 156+ organizations actively using his product
- Competing against giants like Intercom by finding an underserved niche
- Securing a patent grant from Jamaica's Development Bank
- Growing from solo founder to a team of 5 in just 15 months
Key takeaways:
- How to find your first customers through cold outreach (not paid ads)
- Why niching down geographically can be your competitive advantage
- The power of SaaS starter kits for non-technical founders
- How to differentiate in crowded markets by solving specific regional problems
- Why word-of-mouth remains powerful in certain markets
Whether you're a non-technical founder, interested in international SaaS markets, or looking for bootstrap success strategies, this episode delivers actionable insights on building a profitable SaaS from the Caribbean to the world.
🔗 ChatFlow: https://chat-flow.app🔗 MakerKit: https://makerkit.dev
