THE LISTEN is a podcast series that explores the impact and perspectives of patients and caregivers navigating virtual care. Accessing healthcare in rural and remote areas presents daunting challenges, from long, hazardous travel to limited resources. In this episode, we hear from a patient in northern BC who navigates these barriers. Faith, shares her uplifting experience with virtual care, highlighting its potential to build trust and improve community engagement. Rural family physician Dr. John Pawlovich and UBC Medicine graduate Dr Taiysa Rouault discuss how understanding patients’ unique contexts and crafting creative solutions can transform care delivery. Discover how virtual care is reshaping healthcare for underserved communities in this UBCMLN limited series, The Listen. Narrator - Dr. Kiran Veerapen Featuring - Faith, Dr. John Pawlovich, Dr. Taiysa Rouault Produced by UBC Faculty of Medicine – Digital Solutions: Education – EdTech Producer/Editor/Writer - Stephen Gillis Audio Mastering and Cover Art Design - Sam McGuinness Executive Producer/Story Editor - Zachary Rothman Music licensed via Epidemic Sound Please rate, review, and subscribe. Follow @ubcmedvid. (C) UBC Medicine Learning Network. All Rights Reserved.