Today’s guest is Nicole Meloni from Connected Accounting. She’s generally not client-facing but runs all of the other areas to make sure the firm is running smoothly.   She recently ran a cyber security project which included cancelling their contract with an IT-managed service provider and bringing it in-house.   Having some kind of data breach at a firm would be terrible. I see it as one of the major risks in our industry and something that we should all be thinking about.   We cover" [05:19] Why they chose to run a cyber security project instead of other projects and what the deliverables were [08:14] Problems with using password managers [14:50] A better way to handle 2FA with team members across timezones  [21:16] Risks associated with AI in our practice management tools  [22:22] Getting the team onboard with changes to IT policies  [24:36] The pros and cons of client portals. [29:19] Nicole’s favourite cyber security tools Tools mentioned: Spanning: Google Workspace backup Webroot: antivirus 1password: password management  Content Snare: client onboarding Rewind: QBO backup Nord layer: VPN You can connect with her on LinkedIn. This episode of the podcast is brought to you by sponsors  Teamup: Hire top Filipino accountants without ongoing BPO fees.  TaxValet: Sales Tax Done for You Liveflow: Advanced financial reporting on autopilot   The Lifestyle Accountant Show is a podcast that helps today’s accounting firm leaders build successful businesses while living healthy, happy lives hosted by Meryl Johnston