In this episode of the Leading Below the Surface podcast, host LaTonya Wilkins sits down with Mel Milloway—servant leader, learning experience designer, and Co-Founder of This Side Up—to explore how AI and emerging learning technologies are reshaping leadership, learning, and performance.

Mel shares how leaders and learning professionals can stay ahead of the curve by upskilling with digital tools, human-centered design, and experimentation. They discuss practical ways to think differently about learning tech, the importance of lifelong curiosity, and how the role of learning teams is shifting in real time.

Whether you’re in L&D, leading teams, or just curious about how AI is reshaping work, this conversation will help you reimagine what it means to lead and learn today.

Guest Bio:

Mel Milloway is a people leader and learning experience designer with over 14 years in corporate learning. She’s led high-impact programs at Amazon and Miro, and champions innovative approaches including xAPI, UX/UI, and servant leadership. Mel publishes a newsletter on LinkedIn called This Side Up, where she shares videos, frameworks, and practices from the frontlines of modern learning.

📍 Learn more about Mel:

https://melmilloway.github.io/about

https://www.linkedin.com/in/melmilloway/

🙏🏾 Please share this episode if it resonates with you, or if you know someone who’s navigating these shifts in learning and leadership.

🔗 Stay connected:

Change Coaches: https://www.changecoaches.io

Change Coaches on LinkedIn: https://www.linkedin.com/company/change-coaches

LaTonya Wilkins on LinkedIn: https://www.linkedin.com/in/latonyawilkins/

Leading Below the Surface: https://www.leadingbelowthesurface.com

Coaching Below the Surface: https://changecoaches.io/coaching-below-the-surface/