The Issuer Academy: Innovate. Scale. Impact
In this special live episode from Money 2020 Europe in Amsterdam, host Merusha Naidu explores the AI revolution in payments with Theodora Lau, founder of Unconventional Ventures and author of "Banking on Artificial Intelligence," and Tim Joslyn, CTO at Paymentology. Together, they unpack the realities of AI in financial services, what’s working, what’s performative, and what’s missing the mark. They explore how AI is improving productivity, speeding up onboarding, powering internal support, and automating loan origination, while also confronting the risks of bias, misuse, and hype-driven decision-making.
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