Peter McMurtrie knows change. As a C-suite executive spanning a career across insurance he has seen many trends. Now with West Monroe helping insurance organizations manage change he shares his knowledge about how to prepare and succeed. In this episode:What it takes to implement and deploy AI effectivelyWhy PE and aggregation is driving innovation in unexpected areasHow some trends repeat themselves and why we can learn from the pastWhere to create value in the insurance experience The importance of finding mentor and leaders There's so much more and Peter articulates many of the complexities of the industry well. It's why looking from the outside can help many inside their insurance businesses see the forest from the trees. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Being the new-(ish) President of MSA Research is one job, but putting on the most important insurance event in a country is filling some pretty big shoes for Nevina Kishun. With the National Insurance Conference of Canada event happening in 19 days we talk with Nevina about the issues the facing the insurance industry. In this this episode:Where the data says the industry faces it's biggest challengeHow speakers and topics are aligned to industry issuesWhat the insurance industry needs to consider about cross-border issuesWhy the power of networking and building relationships still beats technologyDeclared Interests where Nevina shares one of her biggest fearsWhat it takes to build a conference and keep it relevant Nevina does not just have an amazing story to her role as President at MSA Research, she shines as a leader with fresh visions and approach. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Claims service is evolving and Paul Disney, Chief Product and Technology Officer, and itel have a vision and the data ready. Paul shares important lessons claims experiences are teaching the insurance industry and how those lessons are shaping technology and service options that itel provides. In this episode:The difference between education versus advising insureds during the claims processHow data can help the experience and foster trust when insureds are feeling their most vulnerableWhy the power of empathy is underused and how to apply it during a claimHow the 'repair vs replace' analysis is important to positive outcomesWhy technology powers accuracy and how that increases claims satisfaction Paul's dynamic personality is almost contagious and what's refreshing is he and itel are backing up what their value proposition by delivering great service and incredible results and he's sharing how they do it. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

FloodFlash is not another insuretech, rather it's technology, data, and underwriting combined into a new product to help cover a peril that causes the insurance industry many problems. Co-founders Adam Rimmer and Dr. Ian Bartholomew share their early vision and how they addressed the peril no one seems to want to cover. In this episode:How the cofounders saw their vision and built up a companyOvercoming obstacles with developing a parametric productWhy pricing and triggers for parametric insurance work differentlyThe underwriting considerations and how they used data to build the productDeclared Interests- talking about the dynamic between two partners Floodflash has a unique story and purpose in the insurance market and Adam and Josh share their experiences, the good, bad and ugly about how they bootstrapped a company up. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Using analytics to understand how data forms behave is how Zuko Analytics helps insurance entities outperform competition to create better experiences.

Jeff Sutton, Sr. VP Sales and Marketing at Markel, reveals how using AI to modernize and innovate underwriting processes is leading to better relationships and how other insurance entities can move forward and do the same.

Dive into the nuances of insurance marketing with Steve Pieroway and learn about why lived experience plus a whole lot more need to be considered with any brand and campaign.

At ReConnect 2025 the talk was about growth for reinsurers and why they are moving to Cayman to access new capital and markets for distribution around the world.

As Graham Haigh stares down the final days before retiring he say down and sounded off on some key insurance issues and shared a few thoughts about what's wrong and right with the current state of insurance.

Are you paying tech tariff just to use your core insurance software? You might be and Sherif Gemayel explains how.

Insurance organizations of all kinds are trying to maximize the value of their data, Mike Allee, President of UCT, shares how to prepare your data and business for successful modernization.

Insuretechs don't always have to be dazzling but with Quickfacts you can get dazzling results in your service and value proposition all while managing time better as founders Christy and Jeff Barsalou share their story and journey.

Selling insurance should be easy, with Mangopolicy Angela Sethi believes anyone can do it now.

With CAT events and costs rising hear what the insurance industry is doing to address the many concerns and problems that CAT losses bring.

AI Agents are here and Flow Specialty CEO and Co-founder Sivan Iram explains how they work, what they can do for agents and brokers and the success those using them are having.

Thought leaders from NICC 2024 share their vision of how data, global concerns, technology, and purpose will drive change across insurance.

CAT losses are complex and are costing the insurance industry too much, but industry leaders share how the challenges to find meaningful change require a multi-lateral approach.

CAT losses grow in frequency, severity and unpredictability and CAT IQ Connect is the event to talk about how insurance will have to change to manage change forced upon it.

Guidewire is preparing insurers for the future by putting agility first, and Connections 2024 was the reveal for how the industry will change at the top and shape the rest.

Framing the year of insurance in 2024 through specific quotes from our guests and discussing our favorite trends, people, and more while looking at 2025.