Learnings From Growing StockX with Jacob Fenton (EP24)

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The Hypergrowth Experience

Pearmill

27 episodes

4 days ago

This is “The Hypergrowth Experience” where founders and marketers from hyper-growth companies like Uber, Webflow, Mozilla, and Talkspace explore how they solve their growth, marketing, and organizational problems as they build their parachute on the way down. Hosted by Nima Gardideh, Founder & CTO of Pearmill, a growth marketing studio helping startup-ups grow through art and technology. The goal of this show is to expose the nuances of running growth teams, how organizational design fits into the picture, and ultimately to help you learn from all of these founders’ and marketers’.

Marketing

Business

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All content for The Hypergrowth Experience is the property of Pearmill and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Marketing

Business

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Learnings From Growing StockX with Jacob Fenton (EP24)

The Hypergrowth Experience

55 minutes 49 seconds

2 years ago

Learnings From Growing StockX with Jacob Fenton (EP24)

Jacob Fenton, VP of Customer Experience at StockX (ex-Amazon, Ex-GoFundMe) has helped scale the online scarcity marketplace for the past few years. StockX has raised $690M in total funding to date, operates out of multiple countries, and has become part of the cultural zeitgeist. His internal entrepreneurial spirit led him to create their Business Operations team launching vertical after vertical, to now deeply focusing on the overall customer experience.

We dive in with Jacob on what the successful components are that's made StockX scale so rapidly, the challenges of connecting and engaging a dual sided community, and the underlying framework that he's used in his career across different industries and products.

More highlights include:

How he constructed the Business Operations team and his hiring persona at StockX?
Managing marketplace dynamics with operational complexities and brand releases.
How they've operationalized brand partnerships and creating flexible marketing budgets.
How StockX culture works and the factors that make them successful.
The COVID e-commerce business accelerant and how it impacted StockX.
How does StockX culturally thinking about hiring growth candidates?

Jacob Fenton on LinkedIn and Twitter
Nima Gardideh on LinkedIn and Twitter
Pearmill on LinkedIn, YouTube and Twitter

Want to share your hyper-growth story with us? Email nima@pearmill.com to be a guest.

Producer, Editor & Audio Engineer - Leah Jackson @ Puka Puka Creative.