Join Adil Saleh and Lindsay Liu, Co-Founder and CEO of Super, on this episode of the Hyperengage podcast as they explore the intersection of AI and real estate SaaS. Lindsay shares her journey of launching Super, a customer service automation platform designed specifically for property managers, and how the company is redefining front desk support with AI-powered workflows. The conversation dives deep into the challenges of balancing automation with human touch, especially in industries like real estate where empathy and physical operations still matter. Lindsay also discusses how Super is serving underserved segments like single-family rentals, the evolution of AI tools since 2021, and how staying lean and customer-focused has shaped their growth. They touch on the future of specialized agents, the importance of education in onboarding, and how AI is transforming both internal operations and customer success measurement.
Host Adil Saleh interviews Ramsey Pryor, CEO of Rumi.ai, exploring the platform's evolution in conversational AI. Born during the pandemic, Rumi was designed to transform virtual meetings by introducing a real-time heads-up display for meeting summaries and integrations with tools like ClickUp and Slack.
Rumi's core mission is of creating "perfect recall" for meetings, focusing on the role of context in AI responses and building a centralized repository of meeting data to capture institutional knowledge across organizations.
However, there are challenges of maintaining product focus amid rapid technological innovation, while prioritizing customer feedback and the potential for AI-driven features to streamline workflows and improve organizational efficiency.
Join Adil Saleh and Johan Aussenac, Co-Founder and CEO of WeTransact, on this episode of the Hyperengage podcast. The two dive into the world of SaaS solutions for Microsoft Azure Marketplace, exploring how WeTransact simplifies the process for software vendors to publish, sell, and scale on the platform. Johan shares his journey from his time at Microsoft to founding WeTransact, a company focused on helping software vendors seamlessly integrate with Microsoft’s marketplace and leverage resellers to drive sales. They discuss the challenges of scaling, the importance of early traction, and how building a diverse team has played a key role in the company’s success. Johan also delves into the power of AI in enhancing go-to-market strategies, the future of co-selling with Microsoft, and the evolution of resellers within the ecosystem.
In this episode of the Hyperengage podcast, Adil Saleh and Alexandre Duffaut discuss the evolution of AI in recruitment since 2020, highlighting the transformation of workflows and job functions. Duffaut, co-founder and CEO of Noota, explains how Noota's AI-driven platform helps hiring managers and recruiters by automating tasks, improving data centralization, and providing actionable insights. The two discuss data-driven actions over raw data and the need for specialized AI agents tailored to different recruitment needs. Duffaut also touches on the challenges of training AI without using customer data and the metrics used to measure success, such as daily usage and ROI calculations.
Join host Adil Saleh and Sahin Secil, Co-founder and CEO of heybooster, on this episode of the Hyperengage podcast as they explore how heybooster is reshaping ecommerce analytics through custom-built algorithms and actionable insights. Sahin shares his journey from developer to data analyst to founder, revealing how a hands-on consulting background led to the creation of a scalable solution for retail marketing teams. The conversation unpacks heybooster’s focus on medium-sized ecommerce businesses, the critical role of AI in optimizing marketing strategies, and how the platform helps retailers transform data into returning customers. Sahin discusses the company’s lean startup journey, the importance of delivering "aha" moments early in the customer experience, and how agencies are playing a key role in scaling the business. Tune in for insights on building a purpose-driven SaaS product, retaining top talent in a remote-first culture, and leveraging AI for smarter, faster decision-making in the ecommerce space.
Join Adil Saleh and Jagath Narayan, CEO of Ordoro, in this episode of the Hyperengage podcast. Where the two discuss the evolution of e-commerce order and inventory management through technology. Ordoro, a 15-year-old company serving direct-to-consumer businesses, leverages technology to help small to mid-sized brands manage their online sales across platforms like Shopify and Amazon. The two talk about the journey of building a SaaS platform that simplifies order processing, inventory tracking, and shipping for businesses generating $1-50 million annually. Along with the importance of quality customer support and maintaining a human-centric approach while exploring AI's potential to enhance operational efficiency. The two also discuss the challenges of scaling a business, the critical role of team culture, and the continued growth opportunities in the e-commerce ecosystem.
In this episode of the Hyperengage podcast, join host Adil Saleh and Paul Dudley (founder of Streamkap) where the two discuss the evolution of data movement from batch processing to real-time streaming in this $10s of billions dollar industry. Streamkap, founded four years ago, aims to simplify data streaming, offering low latency and reduced maintenance. Dudley highlighted the platform's success in onboarding customers, including a 30-day sales cycle for smaller companies and a few months for larger enterprises. He also discussed the importance of customer-centricity, the impact of AI models like DeepSea, and future initiatives like bring-your-own-cloud deployment and data transformations. Streamkap's focus remains on delivering significant value at a lower cost than batch processing.
Join host Adil Saleh and Will Turner (CEO of GoJoe) on this episode of the Hyperengage podcast as they dive into how GoJoe is transforming employee wellbeing through social gamification, data, and personalized fitness experiences. Will shares how GoJoe started as a passion project aimed at solving his own motivation challenges and evolved into a B2B2C health and fitness platform used by global enterprises like PayPal and Amazon. The conversation explores GoJoe’s unique approach to engaging entire workforces—from triathletes to dog walkers—through wearable-agnostic challenges, personalized rewards, and behavioral insights. Will also unpacks the company’s shift to a SaaS model for SMEs, the role of customer success in driving adoption and ROI, and how GoJoe is becoming a data powerhouse with strategic collaborations, including one with Stanford University. The episode wraps up with a deep dive into AI's role in HealthTech and the exciting future GoJoe is building around predictive health data and employee engagement.
Join host Adil Saleh and Mark McDermott (CEO & Co-founder of ScreenCloud) on this episode of the Hyperengage podcast as they explore how digital signage is being reimagined to drive internal communication, engagement, and alignment across growing organizations. Mark shares how ScreenCloud evolved with a software-first mindset, turning everyday, underused screens into powerful tools for real-time visibility and messaging. He dives into the importance of fast, value-driven onboarding, seamless integrations with tools like Slack, Notion, and Salesforce, and how AI is helping teams optimize content strategy, measure impact, and scale personalized messaging—proving that even the simplest screens can become strategic assets with the right product, data, and service model.
Join Adil Saleh and Nick Wassenberg, CEO of Pluto, in this episode of the Hyperengage podcast. Where the two discuss the evolution of site search and AI's role in enhancing customer experiences. Pluto, a 10-year-old company with over 700 customers, leverages AI to simplify site search, reducing costs and improving efficiency. The two talk about the shift from traditional site search to AI-driven prompt-based experiences, noting a 95% preference for traditional search among users. Along with the importance of understanding customer needs through site search data to inform sales strategies. The two also discuss the potential of AI to streamline research and personalization, making marketing and sales more effective.
Join host Adil Saleh and Manuel Hartmann (Founder & CEO of SalesPlaybook) on this episode of the Hyperengage podcast as they discuss the evolution of B2B SaaS sales, emphasizing the shift from traditional playbooks to data-driven, customer-centric strategies. We discuss the importance of trust, personalization, and integrated marketing and sales efforts. Along with the rise of HubSpot as a cost-effective CRM for mid-market companies and the need for efficient revenue operations. Manuel discusses the impact of AI on sales processes, the importance of human interaction, and the challenges of customer acquisition in the current market. He shares success stories of clients using innovative outreach strategies and the growth of Sales Playbook, focusing on high-value client services.
On this episode of the Hyperengage podcast, Adil Saleh and Yannick van der Vaart (CEO of Sheetgo) discuss the evolution and impact of Sheetgo, a platform that integrates with Google Workspace and Microsoft to automate workflows, saving time for users. Yannick shares his background in building management systems and the original vision of Sheetgo, which aimed to automate processes without coding. They discuss the importance of customer education and the challenges of onboarding non-tech-savvy users. Along with the role of AI in enhancing workflows and Sheetgo’s strategy to remain horizontal across industries. Sheetgo has close to 5 million downloads and is trusted by major companies like Booking.com and Spotify.
In this episode of the Hyperengage podcast, host Adil Saleh speaks with Pil Byriel, Co-founder and CEO of Develop Diverse, about the transformative impact of AI on the recruitment industry. Pil delves into how Develop Diverse leverages AI-driven tools to help talent acquisition teams create more inclusive, bias-free, and effective hiring processes. She highlights the challenges of integrating AI into recruitment, particularly the unintended biases that can arise from AI-generated content, and discusses the need for a balance between data-driven solutions and human judgment. Pil also shares her unique journey—from working in tech and human behavior research to founding a company focused on diversity in hiring. She reflects on the importance of diversity, employee engagement, and the role of AI in shaping the future of talent acquisition. Additionally, Pil provides valuable insights into the evolving landscape of recruitment technology, the significance of cross-cultural understanding in AI development, and how Develop Diverse is positioning itself for growth in Europe and beyond.
In this episode of the Hyperengage podcast, host Adil Saleh speaks with Frank Sondors, Co-founder and CEO of Salesforge, about the future of sales automation and AI-driven sales execution. Sondors shares insights on how Salesforge is tackling inefficiencies in traditional sales teams by leveraging AI agents to enhance productivity and reduce customer acquisition costs. He discusses the evolution of their modular software ecosystem, inspired by Apple’s seamless integration model, and explains why consumption-based pricing is a game-changer for sales organizations.
Sondors also delves into the challenges of cold email outreach, addressing the increasing scrutiny from platforms like Google and Microsoft, and outlines best practices to maintain high deliverability. Additionally, he explores the role of AI agents in outbound sales, their limitations, and the importance of a human-AI hybrid approach for optimizing results. Looking ahead to 2025, he shares his vision of building a lean and autonomous organization powered by AI-driven workflows, minimizing the need for large sales teams while maximizing efficiency.
In this episode of the Hyperengage podcast, host Adil Saleh speak with Andreas Zimmermann, CEO of mysupply about using AI to revolutionize procurement processes. Zimmermann discusses how mysupply evolved from a simple SaaS solution into a powerful AI-driven platform leveraging generative AI and game theory. He highlights the challenges of market entry, particularly in Germany, and outlines a strategic approach to international expansion, notably into Europe and North America. Zimmermann also emphasizes the significance of maintaining a customer-centric approach, balancing startup demands with personal life, and prioritizing organic growth over external funding.
In this episode of the Hyperengage podcast, hosts Adil Saleh and Taylor Kenerson sit down with Tom Lavery, founder of Jiminny, a conversational intelligence platform designed for revenue teams, particularly sales organizations. We explore Lavery’s journey in sales leadership, the inception of Jiminny, and how it leverages AI to capture and analyze sales conversations for training, strategy, and revenue optimization. Lavery talks about the challenges of managing sales teams across multiple locations, the importance of actionable insights from AI, and the evolving role of generative AI in sales and customer interactions.
The conversation also covers Jiminy’s focus on enterprise customer success, strategies for balancing automation with human engagement, and insights into scaling a tech-driven SaaS business while maintaining a strong company culture. Lavery shares thoughts on the future of AI-powered revenue intelligence, the shift in outbound sales strategies, and the importance of aligning technology with business needs.
Join Adil Saleh in this episode of the Hyperengage podcast as he interviews Rob Whalen, the CEO and co-founder of PTO Exchange, a platform that allows employees to exchange their unused PTO.
Rob shares insights into how the idea for the company originated 11 years ago, the challenges faced in the early days, how the platform works to provide value for employees and employers, key data points on PTO usage, plans for future product enhancements, company culture and leadership principles.
In this episode of the Hyperengage podcast, Adil Saleh interviews Tushar Bansal from ContentSquare, delving into the company's transition post-merger with Hotjar. Tushar was previously the head of global customer support and success operations at Heap Analytics before its acquisition by ContentSquare.
We talk about leading customer success teams and operations through a major company acquisition and merger along with the best practices for customer-centricity, building high performance teams, driving value and adoption, and evolving the customer journey.
In this episode of the Hyperengage podcast, Jeff Whitlock and Mike Adams, the founders of Grain, share their journey and insights on scaling conversational AI for small and medium-sized businesses (SMBs). Here we explore the challenges, strategies for growth, and the evolving landscape of AI in the startup world.
Initially focused on creating a collaborative design experience, Grain has now incorporated AI and automation to streamline meeting data into workflows efficiently. Their go-to-market strategy centers around building a top-notch product that delivers a great user experience, leading to organic growth and word-of-mouth promotion.
In this episode of the Hyperengage podcast, join Tim Eun, Derek Boman, and Adil Saleh as they delve into the transformative power of Socratics.ai, a productivity platform designed to expedite deal-making for VC and equity firms. Co-founder Derek Boman, a product-centric CTO with a robust background in user experience design for financial services, and Tim Eun, an entrepreneur with a finance background, share their journey of identifying a critical need in the industry. They discuss their collaborative efforts to create an efficient solution for generating financial models and documents using AI technologies like ChatGPT.
