Discover how wellness becomes the defining advantage in luxury hospitality.
Guest: Patrick Fernandes, CEO of Alchemy Wellness Resorts and Executive Managing Director at Carillon Miami Wellness Resort, joins Host Armando Cerda to unpack 25+ years of luxury leadership and the tactics that turn wellbeing into measurable guest value.
- Embed wellness as an operational philosophy to increase guest loyalty and premium rates.
- Deploy touchless wellness circuits and high-tech restorative journeys that boost guest recovery and satisfaction.
- Build culture through trust, recognition and purpose to reduce turnover and deliver authentic service.
- Apply curiosity, humility and resilience to lead teams and accelerate innovation.
Practical strategies and examples for managers and leaders who want to reframe luxury around wellbeing.
Follow Future of Hospitality for weekly insights into hospitality, hotels, and guest experience.
Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality