I sat down with Jess Whatman, founder of Agent Sync, to unpack what it really takes to scale your business using high-level virtual assistants.
She ran me through how I can implement them into my business, and helped me see the areas I need to really let go of, so that I can focus on scaling.
We chat on:
👉🏽 Why so many founders wait until they're in pain to hire help
👉🏽 The difference between a $5 VA and her elite VA’s
👉🏽 Jess’s journey from hiring her first social media VA to building a 100+ person remote team
👉🏽 The mindset shift required to delegate and grow
👉🏽 The best way to train your team and delegate tasks
👉🏽 How one client went from drowning in admin to having most of her time back
Whether you’re a founder, podcaster, or creative agency owner — this episode will inspire you to stop doing it all yourself and build the systems that free you up to grow.
Follow Jess here:
Instagram - https://www.instagram.com/jesswhatman_agentsync/
https://www.instagram.com/agentsync_/
Website: https://agentsync.com.au/
Follow Me Here:
https://www.instagram.com/andrewcooney
Buy Back Your Time by Dan Martell - https://www.buybackyourtime.com/
00:00:00 – The Wake-Up Call That Changed Everything
00:00:57 – Meet Jess Whatman: VA Agency Founder
00:02:01 – What is a VA Agency
00:03:04 – The Hidden Costs of Hiring the Wrong VA
00:05:00 – The Secret Sauce to Vetting Rockstar Virtual Assistants
00:05:58 – Inside a 100+ Person VA Team (And How It’s Structured)
00:06:43 – Who Should Your First VA Hire Be?
00:08:56 – Why a Social Media VA Was My Game-Changing First Hire
00:11:14 – Why Founders Struggle to Let Go (And How to Fix It)
00:12:00 – How One Hire 2X’d the Business: The Power of an Operations Manager
00:15:45 – From Entry-Level to Elite: Understanding VA Roles & Value
00:16:24 – Behind the Scenes: My Personal Journey With VAs
00:18:08 – Can’t Afford a VA? Why That Mindset is Holding You Back
00:21:32 – I unpack what I want to delegate
00:27:07 – Step-By-Step: How to Start Delegating Without Chaos
00:31:58 – This One Hire Completely Transformed My Business
00:34:12 – Delegation + Automation = Founder Freedom
00:36:52 – Cash Flow, Overheads & The Shift From Freelancer to CEO
00:39:26 – The Proven Method to Train Your First VA
00:44:56 – Real Case Study: The VA Who Changed a Business Owner’s Life
00:48:37 – Outsourcing Your Life: How to Value Your Time Like a CEO
00:50:49 – Why Founders Must Prioritize Self-Leadership & Growth
00:52:26 – Where The Best Clients Really Come From
00:53:02 – One Life Summit
00:56:09 – Why Real Conversations Beat Instagram DMs Every Time
00:57:59 – In-Person Events vs. Online Learning: What Actually Works
Virtual assistants for entrepreneurs
How to hire a VA
Scaling your business with VAs
Business delegation strategies
Podcast agency growth
Buy back your time Dan Martell
Business operations VA
Online business manager
Remote team systems
Creative agency scaling
How to scale a service-based business
Hiring your first VA step-by-step
What tasks should I delegate as a founder?
VA agency vs freelance platforms
How to stop working in your business