In this episode of The Fight Pod, hosted by Michael Arron, the guest is Alex Wilcox, the CEO and co-founder of JSX, a semi-private airline revolutionising regional flying in the US. Alex shares his extensive journey in the aviation industry, starting from his early influences, working at airports during college, to his roles at Virgin Atlantic, JetBlue, and Kingfisher Airlines. He describes JSX's unique approach to offering a superior customer experience compared to traditional airlines, emphasising convenience, efficiency, and service. The conversation also delves into JSX's future plans, including the introduction of ATR aircraft and potential for hybrid electric airplanes. Alex highlights the importance of listening to customer feedback and maintaining a focus on quality service.
Show more...