The new ecommerce playbook is focused on retention, brand, and building deep connections through your customer experience.
The Exchange is here to connect you with Shopify brands, their founders, and industry experts that will give you the tools and marketing inspiration to build true connections with your customers online.
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The new ecommerce playbook is focused on retention, brand, and building deep connections through your customer experience.
The Exchange is here to connect you with Shopify brands, their founders, and industry experts that will give you the tools and marketing inspiration to build true connections with your customers online.
Baseballism Shares Why Returns Are a Retention Play
The Exchange
22 minutes
4 years ago
Baseballism Shares Why Returns Are a Retention Play
Returns are a game-changing experience when you view them as a part of your customer experience. This week John Maddalone, Retention Supervisor at Baseballism is joining us to talk all about the brand's return transformation. We're covering why it's a retention play, how to get the feedback you need, and tips for creating the best experience possible.
The Exchange
The new ecommerce playbook is focused on retention, brand, and building deep connections through your customer experience.
The Exchange is here to connect you with Shopify brands, their founders, and industry experts that will give you the tools and marketing inspiration to build true connections with your customers online.
