In this episode, we focus on the importance of courageous organizational communication for creating high-performance workplaces. Our guest, a communication professor and coach, discusses his communication-based model of courage that centers around four themes: collaborative, upward, transparent, and engaging. We delve into the benefits of courageous ERP Organizational Communication Strategies for employees, leaders, and organizations, as well as strategies for creating a culture of open and honest communication. We also discuss common communication barriers in the workplace and how to overcome them, including the role of technology in communication. Our goal is to provide valuable insights and practical tips for private equity firms, their portfolio companies, and all stakeholders involved in ERP organizational change. https://episodes.castos.com/5fc108e0462768-18027408/e3a2d133-38ff-413c-b1c2-da956edfb42a-Episode-90-Alex-Lyon.mp3 Guest Alex Lyon, PhD Professor, Communication Coach, Author, & 500k Subscriber YouTube Creator. Alex Lyon is an Associate Professor and Chairperson in the Department of Communication at the College at Brockport, State University of New York. His area of study is Organizational Communication with an emphasis on leadership, power, and ethics. In 2016, he wrote Case Studies in Courageous Communication (Peter Lang Publishing). He has published original research in numerous peer-reviewed academic journals like Communication Monographs, Management Communication Quarterly, Journal of Applied Communication Research, and others. He earned his PhD in Communication from the University of Colorado, Boulder. Connect https://www.alexanderlyon.com YouTube @alexanderlyon LinkedIn Host & Founding Partner of Nestell & Associates Dr. Jack G. Nestell Founding Partner | Nestell & Associates Dr. Jack G. Nestell is a highly accomplished IT and ERP business advisor, author, and speaker with over 30 years of experience in leadership and implementation of ERP systems across various industries. He is the founding partner of Nestell & Associates, a management and strategy firm that specializes in organizational change, readiness, and ERP implementation. Dr. Nestell is also an accomplished academic researcher who has contributed to ERP research. With his practical expertise and academic knowledge, he provides innovative and proven solutions for his clients. LinkedIn Episode References Waldvogel, J. (2002). Some features of workplace emails. New Zealand English Journal, 16, 42-52. Mirivel, J.C, Lyon, A, “Positive Communication for Leaders: Proven Strategies for Inspiring Unity and Effecting Change”, https://www.positivecommunicationforleaders.com/ Episode Highlights Timeline  We touch on some ideas in Alex’s first book “Courageous Organizational Communication Case Studies”. [04:36]  Segment 1: The Importance of Courageous Communication Can you tell us more about your communication-based model of courage? How can leaders encourage and model courageous communication in their teams? [08:31]  Segment 2: Creating a Culture of Courageous Communication In your experience, what are some of the biggest challenges and barriers organizations face in prom