How To Recover From A Difficult Client Call Without An Overwhelming Emotional Reaction

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The Entrepreneurs' Therapist

Shulamit Ber Levtov, MA, RSW, CCTP

21 episodes

4 months ago

Entrepreneurship and mental health are intimately connected.

The emotional rollercoaster of running a business, the pressures of wearing all the hats and keeping all the plates in the air can get to you.

It's lonely and isolating work. Some days you might feel like burning your business down.

In an era of relentless stressors that can make you want to lose your crap on a daily basis, this podcast will meet you where you are, and provide you with small, doable strategies and mindset shifts that you can use on the fly.

All content for The Entrepreneurs' Therapist is the property of Shulamit Ber Levtov, MA, RSW, CCTP and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

How To Recover From A Difficult Client Call Without An Overwhelming Emotional Reaction

The Entrepreneurs' Therapist

13 minutes 17 seconds

1 year ago

How To Recover From A Difficult Client Call Without An Overwhelming Emotional Reaction

Intense emotions from difficult customers can be hard to withstand. It can be even harder when these emotions are directed at you and are about your business.

Your own emotions around this experience can be overwhelming. And no wonder! Intense client emotions like these directed at you can register as an attack.

Listen in to learn how to handle difficult customer interactions without getting overwhelmed, and when it's OK to "break up" with a difficult customer.

Link to transcript and show notes: https://www.shula.ca/rude-customer-difficult-client/

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Running a Business Can Run Down Your Mental Health As whole humans who own small businesses, a mental health plan should be part of your business strategy.

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