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The Doing Business in Bentonville Podcast
Doing Business in Bentonville
126 episodes
2 days ago
Retail is changing aisle by aisle, and we’re walking through the shift with a front‑row view. We dig into how Walmart moved from years of heavy investment to a true “harvest” phase, where technology finally meets day-to-day usefulness. From electronic shelf labels and RFID to in-store retail media and traffic analytics, we show how the store itself is getting smarter, and how that intelligence translates into better value, faster trips, and clearer choices. We connect the dots between brick-...
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Business
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Retail is changing aisle by aisle, and we’re walking through the shift with a front‑row view. We dig into how Walmart moved from years of heavy investment to a true “harvest” phase, where technology finally meets day-to-day usefulness. From electronic shelf labels and RFID to in-store retail media and traffic analytics, we show how the store itself is getting smarter, and how that intelligence translates into better value, faster trips, and clearer choices. We connect the dots between brick-...
Show more...
Business
Episodes (20/126)
The Doing Business in Bentonville Podcast
Ep. 124 - Everyday Low Price, Everyday High Tech
Retail is changing aisle by aisle, and we’re walking through the shift with a front‑row view. We dig into how Walmart moved from years of heavy investment to a true “harvest” phase, where technology finally meets day-to-day usefulness. From electronic shelf labels and RFID to in-store retail media and traffic analytics, we show how the store itself is getting smarter, and how that intelligence translates into better value, faster trips, and clearer choices. We connect the dots between brick-...
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1 week ago
30 minutes

The Doing Business in Bentonville Podcast
Ep. 123 - Better Brands, Smarter Stores
Step into a Springdale store and club with us and see why Walmart’s growth streak feels unstoppable. We break down what’s actually happening on the floor: clearer sight lines, displays that teach as much as they sell, and end- caps that can host a $5 deal and a $250 mixer without confusing the shopper. The result is a shopping journey that feels like landing on a well-designed website, intuitive, discoverable, and built to nudge you into the right aisles. We unpack the engine behind the scen...
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2 weeks ago
31 minutes

The Doing Business in Bentonville Podcast
Ep. 122 - From Burnout to Breakthrough: A CEO’s Turning Point
Change doesn’t wait for us to feel ready, and that’s exactly where real leadership begins. Andy sits down with Elise Mitchell, CEO-turned-coach and bestselling author of Leading Through the Turn, to unpack seven hard-earned principles for guiding teams through uncertainty without losing your grip on what matters. From a personal “intervention” during hypergrowth to an unforgettable motorcycle lesson about focus and risk, Elise shows how to balance realism with optimism and keep your eyes on t...
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3 weeks ago
1 hour 1 minute

The Doing Business in Bentonville Podcast
Ep. 121 - Mindset First: How Leaders Survive Change
Change doesn’t just test a strategy; it tests a leader. With Elise Mitchell in the chair, we go straight at the hard stuff: why your brain fights change, how to flip from threat to opportunity, and the exact conversations that pull a team out of frustration and into forward motion. Elise brings a rare mix of neuroscience, hard-won CEO lessons, and clear frameworks you can use today, including the five questions that reset a stuck team and three core principles for leading through uncertainty:...
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1 month ago
47 minutes

The Doing Business in Bentonville Podcast
Ep. 120 - Discipline, Detail, and Delight: Retail the Walmart Way
Want a peek behind the scenes of how your pancakes get more protein, your coffee stays responsibly sourced, and your receipt keeps shrinking? We sit down with Walmart VP Tasha Tandy, once a third-degree black belt and small business owner, who now leads Breakfast, Baking, and Commodities, to explore how discipline, empathy, and smart partnerships turn shelves and screens into real customer value. We talk through the nuts and bolts of price leadership and why “better-for-you” shouldn’t cost m...
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1 month ago
39 minutes

The Doing Business in Bentonville Podcast
Trust, Tech and Tangible AI: Slalom Innovation Day
The floor is buzzing in downtown Bentonville, but the real signal is trust. We step into Slalom’s Innovation Day at The Record to explore how a local-first consulting model, a practitioner mindset, and a world-class partner ecosystem turn AI from flashy demos into business outcomes. From quick, no-code agents that capture leads on a phone to a lakehouse foundation that unifies data for analytics and governance, the conversations focus on what customers actually need—and how fast they can get ...
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1 month ago
39 minutes

The Doing Business in Bentonville Podcast
Ep. 119 - The Risky Bet That Changed Retail Forever
Discover the remarkable journey of collaboration between Procter & Gamble and Walmart in our latest podcast episode featuring industry expert Tom Muccio. Unpacking the pivotal moments that shaped this partnership, we delve into the complexities of change management, shared objectives, and overcoming resistance. As Tom shares his experiences from Cincinnati to Bentonville, he draws important lessons on fostering transparency and trust within organizations. Our discussion reveals ins...
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1 month ago
32 minutes

The Doing Business in Bentonville Podcast
Innovation Happens in Bentonville: Embark Retail Innovation Summit
This episode recaps the Embark Retail Innovation Summit, a part of Retail Innovation Week, a gathering that highlights the energy, collaboration, and authenticity driving the future of retail. Northwest Arkansas emerges as more than Walmart’s backyard—it is a thriving hub of retail innovation. “There is no better place to talk retail than Bentonville,” says Kristen Rodgers of Plug and Play, whose role as a “corporate matchmaker” embodies the event’s collaborative spirit. At the Embark Retail...
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1 month ago
14 minutes

The Doing Business in Bentonville Podcast
Ep. 118 - AI That Solves Supply Chain Chaos
What happens when warehouse chaos meets artificial intelligence? Sean McCarthy, co-founder and CEO of BackOps.ai, joins the Warehouse Whisker Warriors to reveal how agentic AI is transforming supply chain communication and problem resolution. Drawing from his experience at Amazon Shipping, McCarthy identified a critical gap in warehouse operations: while systems existed to capture issues, humans still had to manually gather information across multiple platforms to solve problems. BackOps' so...
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1 month ago
42 minutes

The Doing Business in Bentonville Podcast
Ep. 117 - Stop Guessing: Let Traffic Data Lead Retail Strategy
Ever wonder why some stores convert browsers into buyers while others struggle despite decent foot traffic? This eye-opening conversation with Mark Ryski, founder of HeadCount Corporation and author of Store Traffic is a Gift, reveals how retailers and brands are missing a massive opportunity hiding in plain sight. At its core, store traffic represents the ultimate denominator and demand signal for physical retail. Yet surprisingly, only about half of retailers today actually track it proper...
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1 month ago
40 minutes

The Doing Business in Bentonville Podcast
Ep. 116 - Thriving Beyond Burnout in Leadership
What happens when high-achieving leaders neglect to lead themselves? In this eye-opening conversation, executive coach Irene Ortiz-Glass pulls back the curtain on the hidden struggles of top performers and reveals the profound connection between personal history and leadership effectiveness. Irene shares her powerful personal journey from childhood trauma to corporate success to complete burnout, demonstrating how our origin stories shape our leadership approaches. "What got you here didn't ...
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2 months ago
29 minutes

The Doing Business in Bentonville Podcast
Ep. 115 - AI-Powered Ad Creation at Scale
The retail media landscape is undergoing rapid transformation, with AI technology reshaping how brands connect with consumers on retail platforms. At the forefront of this revolution stands AdFury.ai, a groundbreaking startup built from day one as an artificial intelligence company focused on solving retail media's most pressing challenges. Becca Shaddox and Brandon "BV" Viveiros join the podcast to share their journey building AdFury.ai. With Becca's 17 years of technology experience at Wal...
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2 months ago
37 minutes

The Doing Business in Bentonville Podcast
Ep. 114 - The Consumer Impact Summit: Conscious Buyers, Smarter Brands
The business landscape is transforming before our eyes. What began as marketing buzzwords—sustainability, transparency, and brand purpose—have rapidly evolved into essential elements of successful commerce. But why this shift, and what does it mean for the future of retail? In this illuminating conversation, Scott Benedict welcomes Bryan Welch, a veteran media and brand leader spearheading the Consumer Impact Summit coming to Bentonville this September. Together, they explore how purpose-dri...
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2 months ago
31 minutes

The Doing Business in Bentonville Podcast
Ep. 113 - NWA as a Retail Powerhouse
Northwest Arkansas stands as a testament to what's possible when talent, opportunity, and collaboration converge in unexpected ways. What began with Walmart's explosive growth has evolved into a dynamic ecosystem that many now recognize as the retail value chain capital of the world. "This region pedals downhill," explains Graham Cobb, managing partner at Emeraude, capturing the forward momentum that characterizes the area. Unlike communities that coast on past successes, Northwest Arkansas ...
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2 months ago
48 minutes

The Doing Business in Bentonville Podcast
Ep. 112 - Leadership That Executes with Steve Graves
What separates truly effective leaders from those who merely manage? Leadership expert Steve Graves reveals the answer with three powerful differentiators that will transform how you approach leadership challenges. "Facilitating is not leading," Graves explains, challenging the common misconception that collaborative leadership is always effective leadership. While facilitation ensures everyone feels heard, true leadership requires making definitive calls on direction, speed, risk tolerance,...
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2 months ago
41 minutes

The Doing Business in Bentonville Podcast
Ep. 111 - Inside Wholesale Clubs: The Costco, Sam’s, and BJ’s Playbook
The wholesale club industry stands as one of retail's most fascinating success stories. Despite economic fluctuations and retail disruption, Costco, Sam's Club, and BJ's Wholesale Club continue to thrive through their unique business models and evolving strategies. Michael Clayman, publisher of Warehouse Club Focus, who has spent nearly three decades analyzing and documenting the wholesale club industry, reveals the four pillars that have sustained wholesale clubs: consistently low prices tha...
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3 months ago
35 minutes

The Doing Business in Bentonville Podcast
Ep. 110 - How P&G Revolutionized Retail with Walmart
Join us as we explore the transformative partnership between corporate giants Walmart and Procter & Gamble (P&G) in this captivating episode. Guided by the experiences of Tom Muccio, we delve into the essence of “collaborative disruption.” This principle has shaped the way these two companies have learned to work together, impacting retail and supply chain dynamics significantly. Listeners will uncover how trust and open communication can catalyze success, as Tom shares with ho...
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3 months ago
37 minutes

The Doing Business in Bentonville Podcast
Ep. 109 - Fashion Forward: Walmart's Apparel Evolution
Send us a text Walmart's journey from being the king of basics to becoming a credible fashion contender represents one of retail's most fascinating transformations. Former SVP and General Merchandise Manager of Omni Apparel Merchandising at Walmart, Deanah Baker, sits down with Senior Analyst at Talk Business & Politics, Kim Souza, to unpack how the retail giant built a nearly $30 billion apparel empire and why it's just getting started. The conversation reveals the strategic foundation ...
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3 months ago
33 minutes

The Doing Business in Bentonville Podcast
Ep. 108 - Inventory Management in the Omnichannel Age
Send us a text Ever wonder why that item you desperately wanted was out of stock online but sitting unsold on a store shelf across town? The culprit might be hiding in outdated inventory management systems that many retailers still rely on. Modern retail demands seamless omnichannel experiences, but achieving this requires more than just slick customer-facing apps. Behind every successful retail operation lies sophisticated inventory management technology—the unsung hero determining whether ...
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3 months ago
31 minutes

The Doing Business in Bentonville Podcast
Ep. 107 - Marketing in the Age of AI
Send us a text Speed has become the defining challenge of modern marketing, as veteran CMO Erika Jolly Brookes reveals in this eye-opening conversation. Drawing from her 30 years of experience in technology marketing, Erika shares how artificial intelligence is dramatically compressing timelines and revolutionizing the way marketers understand their customers. "I downloaded 10-15 customer calls, uploaded them into our AI instance, and got a complete buyer persona framework in three minutes t...
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4 months ago
37 minutes

The Doing Business in Bentonville Podcast
Retail is changing aisle by aisle, and we’re walking through the shift with a front‑row view. We dig into how Walmart moved from years of heavy investment to a true “harvest” phase, where technology finally meets day-to-day usefulness. From electronic shelf labels and RFID to in-store retail media and traffic analytics, we show how the store itself is getting smarter, and how that intelligence translates into better value, faster trips, and clearer choices. We connect the dots between brick-...