The Digital Transformation Playbook

EXPLORE

Society & Culture

Health & Fitness

© 2024 PodJoint

https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/cd/04/04/cd040482-f392-c76c-0f67-68d07f863e3d/mza_9045225667782762708.jpg/600x600bb.jpg

The Digital Transformation Playbook

Kieran Gilmurray

161 episodes

3 hours ago

What if you could borrow a battle-tested executive exactly when you need them and only for as long as it takes to move the needle? We pull back the curtain on fractional leadership for SMEs, focusing on the people side of change where complexity lives and value compounds. TLDR / AT A Glance: • What fractional leadership is and why it matters for SMEs • Complexity of people versus utility of technology • Why “digital transformation” distracts from systems and culture • How empowerment beats co...

Show more...

All content for The Digital Transformation Playbook is the property of Kieran Gilmurray and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

What if you could borrow a battle-tested executive exactly when you need them and only for as long as it takes to move the needle? We pull back the curtain on fractional leadership for SMEs, focusing on the people side of change where complexity lives and value compounds. TLDR / AT A Glance: • What fractional leadership is and why it matters for SMEs • Complexity of people versus utility of technology • Why “digital transformation” distracts from systems and culture • How empowerment beats co...

Show more...

Episodes (20/161)

The Digital Transformation Playbook

Fractional Power For Growing SMEs

What if you could borrow a battle-tested executive exactly when you need them and only for as long as it takes to move the needle? We pull back the curtain on fractional leadership for SMEs, focusing on the people side of change where complexity lives and value compounds. TLDR / AT A Glance: • What fractional leadership is and why it matters for SMEs • Complexity of people versus utility of technology • Why “digital transformation” distracts from systems and culture • How empowerment beats co...

10 hours ago

17 minutes

The Digital Transformation Playbook

Why Executive Fear, Not Technology, Holds Back AI Success

Fear rarely announces itself; it hides behind control, certainty, and the urge to delay. We sit down with expert CPO Brian Parks to unpack why artificial intelligence stalls in boardrooms not because of model limits, but because of leadership habits shaped by pressure, incentives, and ambiguity. Rather than chasing the newest tool, we explore how fear of failure, public scrutiny, and quarterly cycles push executives to avoid the very experiments that build competence and how that choice...

1 day ago

2 minutes

The Digital Transformation Playbook

How The Next Workforce Will Redefine Business With Everyday AI

Forget “early adopters.” A new cohort arrives at work expecting intelligent tools by default. We unpack what it means to hire and lead AI natives—the people who open ChatGPT before Google, who treat Grammarly and Canva as standard kit, and who view AI not as innovation but as basic competence. Their expectations are clear: recruitment that feels intelligent rather than bureaucratic, internal tools that run as smoothly as their favourite apps, and leaders who understand how AI works and use it...

3 days ago

2 minutes

The Digital Transformation Playbook

Agentic AI, Explained Simply

The day starts with pings, alerts, and an inbox that won’t quit—yet nothing meaningful moves. We set out to change that by exploring agentic AI: systems that don’t wait for prompts, but act within clear boundaries to learn your preferences, anticipate needs, and take initiative on the work that drains your focus. TL;DR: Agentic AI defined as autonomous, bounded collaboratorsReclaiming time via email triage, scheduling, and data hygienePersonalised curation to cut information overloadAI as cre...

5 days ago

19 minutes

The Digital Transformation Playbook

Lead AI by Leading People

The loudest voices say AI will fix everything; the quieter truth is that behaviour, incentives, and trust decide whether it works at all. We sit down with CPO Brian Parkes to get past the noise and talk about what actually moves an organisation from AI theatre to real outcomes. Fear, imposter syndrome, and quarterly pressure make leaders cling to control, yet value shows up only when teams collaborate across silos and redesign workflows end to end. TL;DR: Hype versus behavioural reality...

1 week ago

26 minutes

The Digital Transformation Playbook

From hype to habits: making AI safe, useful, and fair at work

Everyone wants the upside of AI; few talk plainly about the downside. We open the box and lay out the real risks HR and L&D teams face—data security, access control, vendor exposure, algorithmic bias, and the slippery problem of hallucinations—then build the guardrails that let you ship with confidence. Governance isn’t a brake pedal; it’s the seatbelt that keeps your organisation moving fast without flying through the windscreen. TL;DR: AI governance as enablement, not bureaucracyVendor ...

1 week ago

13 minutes

The Digital Transformation Playbook

Inside Uber’s Machine-Managed Workforce And What It Means For Work

Your boss might already be a line of code. We dive into the world of algorithmic management through the lens of Uber, where software now assigns rides, sets prices, monitors performance, and effectively manages millions of drivers at once. The draw is obvious: lightning-fast decisions, tighter demand–supply balance, and shorter passenger wait times. But beneath the efficiency lies a deeper story about power, agency, and the human cost of being directed by systems you can’t questio...

2 weeks ago

3 minutes

The Digital Transformation Playbook

The $5 Trillion Shift To AI-Driven Buying

Imagine never opening twenty tabs to compare flights, hotels or warranties again. Instead, an AI agent that understands your budget, tastes and timing quietly negotiates on your behalf, bundles the best options and asks for approval only when it truly matters. That’s the leap from automation to delegation—and it’s poised to reshape retail at global scale. TL;DR: Delegation beyond automation and the end of shopping frictionReal-world orchestration example of a full-family moveThree buying mode...

2 weeks ago

16 minutes

The Digital Transformation Playbook

What happens when HR stops guessing and starts predicting with AI and analytics

Guesswork is expensive. We dig into how HR and L&D can turn everyday signals—surveys, onboarding chats, training feedback, and attrition patterns—into reliable foresight with the help of AI. The goal isn’t flashy dashboards; it’s fewer surprises, smarter hiring, clearer development paths, and decisions that hold up under pressure. TL;DR: Why HR data is underused and how AI compresses time to insightThe difference between insight and foresight in people analyticsWhen agentic AI helps and w...

2 weeks ago

17 minutes

The Digital Transformation Playbook

AI, Explained Simply

Curiosity meets clarity as we unpack what AI really is, why it matters today, and how it quietly powers so much of modern life. From the messages you send to the movies you stream and the scans your doctor reads, we trace the path from decades of research to the tools now shaping daily choices. TL;DR: Foundations of machine learning and deep learningHow language models power chatbots and support teamsSpeech recognition and intent with voice assistantsComputer vision in healthcare and safety u...

3 weeks ago

4 minutes

The Digital Transformation Playbook

AI for HR and L&D: Start Small, Think Big

Forget the hype around massive AI transformations and budget-busting implementations. What HR and L&D professionals truly need are practical, accessible solutions that address everyday challenges without requiring a computer science degree or extensive resources. TL;DR: Start with simple AI applications focusing on employment lifecycle pain pointsJob descriptions can be enhanced with AI while maintaining your organizational voiceTechnical terms and fear of the unknown often create barrier...

3 weeks ago

15 minutes

The Digital Transformation Playbook

Exciting New HI for HR and L&D Professionals Course

Exciting New HI for HR and L&D Professionals Course: Ready to move beyond theory and develop practical AI skills for your HR or L&D role? We're excited to announce our upcoming two-day workshop specifically designed for HR and L&D professionals who want to confidently lead AI implementation in their organizations. Join us in November at the beautiful MCS Group offices in Belfast for hands-on learning that will transform how you approach AI strategy. Check here details ...

3 weeks ago

1 minute

The Digital Transformation Playbook

Coding the Future: How to Build AI Agents That Actually Work

Artificial intelligence has entered a transformative era with autonomous agents now handling everything from customer service to supply chain optimization without human intervention. These AI systems represent a fascinating middle ground between rigid programming and emergent intelligence—and building them effectively requires understanding the full spectrum of development approaches. TL;DR: Low-code platforms like Langchain and Lama Index provide pre-built components and visual interfaces fo...

1 month ago

18 minutes

The Digital Transformation Playbook

AI and Humans: The Future of Hybrid Work

Navigating the complexities of hybrid work remains a significant challenge for organizations worldwide. Four years into this working model, many still struggle with burnout, disengagement, and unclear policies. Employees come to the office only to continue remote working behaviors – like video conferencing with colleagues sitting just two desks away. As these challenges persist, could artificial intelligence offer meaningful solutions? TL;DR The EU AI Act requires companies to train employees...

1 month ago

16 minutes

The Digital Transformation Playbook

Navigating the Future: Inside the Explosive Growth of Agentic AI

The AI agent revolution is here, transforming how businesses operate and compete in ways that were once confined to science fiction. From virtual assistants scheduling your meetings to sophisticated systems analyzing medical images with superhuman accuracy, these technologies are no longer experimental—they're driving real business value across industries. TL;DR: AI agents perceive environments, process information, and act to achieve specific goalsModern AI agents use machine learning to con...

1 month ago

43 minutes

The Digital Transformation Playbook

The Future is Now: How HR and L&D Professionals Can Master AI

The rapid acceleration of AI adoption has created a turning point for HR and Learning & Development professionals. No longer can they afford to simply observe from the side lines – they must now actively lead their organizations through this technological revolution with confidence and strategic insight. TL;DR: HR and L&D practitioners need to be viewed as strategic influencers who must guide AI adoption across businessesFear of AI stems from lack of knowledge – developing deepe...

1 month ago

23 minutes

The Digital Transformation Playbook

The $3 Trillion Question: Can AI Match Human Experts?

What happens when AI attempts the same complex work as human experts with 14 years of experience? The answer might reshape our understanding of the economic future. TL;DR: GDP Val tests AI on complex, multimodal tasks requiring handling of CAD designs, spreadsheets, and presentationsTasks are created from actual professional work products that take humans an average of 7 hours to completeClaude Opus performed best with 47.6% of its deliverables rated as good as or better than human expertsAI ...

1 month ago

14 minutes

The Digital Transformation Playbook

AI Agents: Tomorrow's Business Revolution

The business world stands at the precipice of an AI revolution. This episode explores how AI agents - software programs that understand, reason, act, and learn autonomously - are transforming industries and creating unprecedented opportunities. TLDR: • AI agents like AutoGPT demonstrate how AI can break tasks into steps and work independently• Healthcare applications include AI systems from Hippocratic AI that handle routine tasks while freeing human doctors for complex cases• Retail ap...

1 month ago

30 minutes

The Digital Transformation Playbook

Gen Z, AI, and the Mindset Shift Every Leader Needs

You know what really frustrates me? When I hear these endless statistics about young people being the most negatively impacted at work. Because if we keep repeating that story, we’ll start believing it. And then suddenly, no one hires them. Let me give you an example. My son’s 18. He works with me now. I handed him a task I thought would take days. A few hours later, he came back and said, “Done.” I was shocked. But here’s the kicker. He said, “I used Make.com, I pulled in Lovable, I set up...

1 month ago

1 minute

The Digital Transformation Playbook

The Death of Organizational Charts in the AI Age

Traditional organizational charts are strangling AI adoption. Ruslan Tovbulatov, CMO of Gloat, makes a compelling case for why companies must radically rethink their approach to work structures if they want their AI strategies to succeed. TLDR: The org chart was built for the industrial revolution's command-and-control management styleAI implementation requires looking beyond job titles to focus on tasks and workflowsRetitling roles (e.g., content manager to content orchestration) creates the...

1 month ago

34 minutes